Cetaris Fleet

Kommentare: Cetaris is one of the most honest long term maintenance software suppliers in the industry

Vorteile: The software does what Cetaris said it would do - in particular the high quality of our data driven by VMRS and our annual payback from the warranty module

Nachteile: It can be a little bit challenging to get up to speed as the software needs certain minimum data to be set up front that in turn drives the high quality of data that the Cetaris system then generates for us to better manage our business

Kommentare: Our primary business goals was to transition our shop structure of a "break/fix" to a "preventative maintenance" organization. As a result of the Cetaris implementation we realized a 51% reduction in road failures and a 15% reduction in maintenance costs within the first 18 months.

Vorteile: At its core, Cetaris Fleet is a product that was built from a business point of view. The underlying capabilities of the software helped change the way we think about our business. Not only does the software provide features that help automate preventative maintenance, repairs, parts, and warranty. It did it in a way that recognized our ultimate success was reliant on user adoption and our ability to show measurable return on each investment.

Nachteile: We moved the company from a non-computerized show to a shop that was fully automated. It would have been helpful to have more of an "get started" version of the product that provided us a set of guidelines to get started with.

Kommentare: When I dove into the training, I was overwhelmed with the amount of data collection it demanded. After a few weeks, I was able to learn that the data was essential and haven't looked back since. I was amazed with how much reporting can be created, details (history for repairs and parts), how easy I can navigate and help other troubleshoot when they have problems.
I have since joined the Steering Committee and attend the User Conference every year to see what is coming out next and to better myself with the Cetaris software.

Vorteile: The amount of reports that can be generated from the collected data.
The amount of details which helps for parts, repairs and labour. From the details and reports, I can have a good overview on how the technicians are doing.
If one takes little longer to do a specify task, he might need some more training (which some are scared to ask for help). There is always something new with every new release which helps me better my work and my daily tasks.

Nachteile: The amount of time it takes to get a person trained to navigate in the multitude of modules.
Some can get the hang of things pretty quickly, but other require additional time to get used to everything.

Kommentare: Overall the experience has been excellent. Customer service is quick and responsive and goes beyond the call of duty when needed. The data from the system helps us track maintenance costs and equipment performance.

Vorteile: Software is very detailed and gathers data down to the component level of the repair. Data is easy to retrieve and use by management and shop level personnel.

Nachteile: Some screens are a little busy but that is to be expected for the level of detail that is collected

Kommentare: The Cetaris team has been very supportive during implementation and over the years of usage.
(2007 to present)

Vorteile: Integrated system links Assets, maintenance and spare parts inventory providing us with detailed transaction history and cost reporting. The system use of VMRS coding separates it from other EAM software. It is used in all of our operating divisions globally.

Nachteile: Does not work without internet connection, will not work off-line