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Square 9
Was ist Square 9?
Von erhöhter Produktivität und effektiver Zusammenarbeit bis hin zur Business Continuity und Einhaltung gesetzlicher Vorschriften, mit dem Dokumentenmanagement von Global Search sparst du Zeit und Geld und trägst zum Gesamtwachstum und zum Gesamterfolg deines Unternehmens bei. Verwalte deine Informationen noch heute ganz neu.
Wer verwendet Square 9?
Wiederverkaufsunternehmen, die ihrem Lösungsportfolio eine Dokumentenerfassungsautomatisierung hinzufügen möchten. Kundschaft, die Zusammenarbeit verbessern, Prozesse automatisieren und andere papierbasierte Prozesse eliminieren möchten.
Du bist nicht sicher, ob Square 9 das Richtige ist?
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Square 9
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Bewertungen über Square 9
A Solid Company to Back Your Project
Kommentare: We originally used Square 9 to do health screening for COVID. When that proved easy and helpful, we moved our cloud storage to Square 9. We've recently had them build an online application for us. It hasn't been put to use yet, but it will be soon. We've like the experience with them so much that when another project came up recently (a form filler), we immediately reached out to see if they could assist us. I can't say enough good things about Square 9.
Vorteile:
I particularly like the people involved. The process of implementing your project is very streamlined. Communication is outstanding. I felt very confident in the projects/products we have implemented because the people we dealt with - every step of the way - had it together. I feel like the support behind the products are invaluable.
Nachteile:
Honestly, it can be a bit intimidating. There's a lot of functionality that the user can access and play around with. Square 9 does offer a lot of resources to try and help you navigate it, but it still can be a lot to process.
Antwort von Square 9 Softworks
vor 12 Monaten
Thanks for your review, Caladonia! We are glad you had a successful implementation and have been managing your applications through the cloud. If you ever need assistance implementing a feature, don't hesitate to reach out to support@square-9.com. We appreciate your feedback.
Long Time Square 9 User
Kommentare: We use Square 9 for basic document storage, AP workflow to get invoice approvals from managers. Online Purchase Order form for our employees.
Vorteile:
We've been using Square 9 for over 10 years. Very easy to implement. Forms has enabled us to provide our users with an online Purchase Order solution.
Nachteile:
Not a lot of Cons, but maybe a way to show the admins there is an update available and list what improvements are available thru updates.
Antwort von Square 9 Softworks
letztes Jahr
Thanks for your review, Michael! We are glad to hear you are seeing success with our forms and AP workflows. Thank you for being a longtime Square 9 customer.
GlobalSearch, formerly SmartSearch, used to be a favorite of ours. Now it lacks a lot of solutions.
Kommentare: We used to like it, but as it allegedly advances in software development, it bothers us more and more. This is not advancement, this is software regression.
Vorteile:
It was cost-competitive, but recent price hikes have lessened that advantage. Has an easy-to-configure archive setup, but its getting messier on their new web consoles. I also like the way it can be both web and desktop client, but new developments in this software are leaving us disappointed.
Nachteile:
The viewer interface is slow in launching a lot of retrieved documents. The Scanning Services to process documents runs slower than our old Digitech did, (and that's pretty slow). Their batch manager is NOT easy to use, and the new workflow interface is a mess.
Antwort von Square 9 Softworks
vor 6 Jahren
Hello, Thank you for taking the time to review GlobalSearch. You feedback is appreciated! We would like the opportunity to speak with you on your concerns and to remedy any problems you are experiencing. Please contact marketing@square-9.com and we will be happy to escalate any issues you have with the software, and look to have them resolved as quickly and efficiently as possible. We look forward to getting you back on track, and appreciate your continued support. Thank you!
Our experience with Square 9
Kommentare: For the cost, Square 9 is a good product. We have quoted other document imaging programs and the prices don't compare. For the most part, it does exactly what we need it to do and it properly stores all of our AP documents.
Vorteile:
The workflow runs pretty smooth, and we are able to get these invoices to the people that need to see them, quickly. Once AP enters the invoice, they don't need to revisit the invoice until it is time to print the check. Therefore, the process is pretty easy for the AP person after the initial invoice entry.
Nachteile:
There are disconnects often between Square 9 and our server. Some of the issues come from our end with the server, but when there is an issue with Square 9, it can take a while to get it fixed. I believe there aren't a ton of people working between our software company and Square 9, so that is probably the biggest issue we have.
Antwort von Square 9 Softworks
letztes Jahr
Thanks for your review, Rodney. Glad to hear our solution has improved your company's AP processes. If you ever have issues, don't hesitate to reach out to our support team and they will be able to address you quickly. Thanks for being a Square 9 customer.
Saves time even for how lightly we use it
Kommentare: Overall it is a time saver, I think it has the potential to streamline our business even further if I could get time to go through the various educational courses that are offered.
Vorteile:
When it is setup, it just works and without any issues or problems. It does a good job of connecting multiple scanned documents to a single output file following defined naming rules. This is our main use of it at the moment, though there are lots of additional functions and processes I would like to implement. It is a new application for me and was setup before I started, so I have a bit to learn before I can add things.
Nachteile:
I have found the connection to the server to be very slow and unresponsive at times. I have not been able to trace the source of the lag. There have been times the screen is unresponsive, but not clearly because the application has locked up either.
Antwort von Square 9 Softworks
vor 11 Monaten
Thanks for your review, Shawn! We are glad to hear that our platform is improving your document process. We appreciate your feedback.
