Wer verwendet Square 9 GlobalSearch?
Resellers looking to add document capture automation to their solutions portoflio Customers looking to improve collaboration, automate processes and eliminate other paper-based processes
Was ist Square 9 GlobalSearch?
From increased productivity and effective collaboration to business continuity and regulatory compliance, save both time and money and contribute to the overall growth and success of your business with GlobalSearch document management. Make the right decision on managing your information today!
Square 9 GlobalSearch – Details
Square 9 Softworks
Square 9 GlobalSearch – Preisübersicht
Square 9 GlobalSearch bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Square 9 GlobalSearch findest du unten.
Square 9 GlobalSearch Funktionen
Square 9 GlobalSearch – Nutzerbewertungen
Zeigt 5 von 43 Nutzerbewertungen
Bewertet am 10.7.2017
The Konica Minolta Professional Services team delivers Square 9 as a document management solution!
Vorteile: The Square 9 solution platform offers a wide variety of products for document capture, storage, retention, retrieval and workflow processes to increase our customers productively and enable them to work efficiently. Square 9 is the perfect fit for our existing customers already utilizing Bizhub multi-function devices. The Square 9 bEST connector directly integrates with our devices, simplifying scanning, indexing, and searching of documents from the panel. The user interface design is easy to use and significantly cuts down on training costs. The simplistic GlobalSearch and GlobalCapture configuration interface enables our customers to really own the solution and makes it easy for them to apply changes or expand the system to other business areas within the company. The recent advancements with GlobalCapture provides enhanced capabilities to automate the capture of information for unstructured documents. The ability to automatically separate, classify, and extract data from unstructured documents is a major enhancement to the Square 9 platform. The GlobalAction workflow design canvas provides many tool and options to design a solution to meet specific business requirements. The flexibility of the configuration provides several benefits for document workflow automation increasing our customer's return on investment!
Nachteile: Software and re-seller / customer support can always be improved, however the software works great and the Square 9 support team does a great job responding to cases! Square 9 regularly releases new updates and enhancements to their software. At times, response times may be long depending on a variety of situations. A regularly updated knowledge base for customers and re-seller's on common issues and request would be a great help or a community for re-seller's and customer to share or post new ideas, enhancements, or common problems may expand the community. Overall great system and support. Highly recommend!
Bewertet am 26.6.2017
Our end users frequently tell me they could NOT do their jobs without the Square9 products we use.
Vorteile: What I love most about the Square9 suite of products is the integration and ease of use. We use both GlobalSearch and GlobalForms, and they work hand in hand. the products have completely changed the way in which we do business. Every department in our organization from HR On-boarding to Accounting, Operations, Legal, and every other department benefits from our Square9 products. We have over 50 GlobalForms in the production environment and have plans for many more. We are continually fine-tuning our workflows in the business. the ease of form creation gives us great flexibility in how we collect data on everything from new employees, inventories, validation forms, check lists and even electronic health records. My end users tell me we would have a mutiny on our hands if we tried to take away GlobalSearch from them. Overall we are very happy with the products.
Nachteile: the only real con I can think of is the fact that the backend product that powers GlobalForms is not a Square9 product. This sometimes leads to differing opinions on the cause of issues or solutions to problems. This hasn't caused us much in the way of difficulties, but sometimes it pops up as a problem.
Bewertet am 26.6.2017
Super happy with our implementation so far. We're just getting into things now...
Kommentare: one step closer to going paperless
Vorteile: Love the workflow design interface for global capture and global action. Also, the batch manager is SO useful in tracking the workflows and how they are working (or not working). The ability to tie documents to other databases with lookups is also very powerful.
Nachteile: I wish the documentation had some examples, esp with the OCR template setup. An example in particular of the directional OCR zones with repeats for line item data extraction into a table field. Even a walk through video would be VERY helpful. The current documentation doesn't explain all the settings and how to configure them for repeating zones. Since its difficult to explain in text, a visual would REALLY help. I've been fighting with it for some time now and I still don't have it working. A hyperlink data type for URL fields would be a great add on. We have many documents that we would like to link to a mapping application ie. work permits link to a location. Many of our documents have a spatial reference that i have in a lookup field in another database that has geographic coordinates based on address. I can't believe this hasn't been implemented yet?! The proposed workaround in the forum doesn't work. The ability to click a hyperlink field that opens a new browser window to a specific URL would be SO nice.
Bewertet am 10.4.2018
GlobalSearch, formerly SmartSearch, used to be a favorite of ours. Now it lacks a lot of solutions.
Kommentare: We used to like it, but as it allegedly advances in software development, it bothers us more and more. This is not advancement, this is software regression.
Vorteile: It was cost-competitive, but recent price hikes have lessened that advantage. Has an easy-to-configure archive setup, but its getting messier on their new web consoles. I also like the way it can be both web and desktop client, but new developments in this software are leaving us disappointed.
Nachteile: The viewer interface is slow in launching a lot of retrieved documents. The Scanning Services to process documents runs slower than our old Digitech did, (and that's pretty slow). Their batch manager is NOT easy to use, and the new workflow interface is a mess.
Antwort des Softwareanbieters
von Square 9 Softworks an 17.4.2018
Thank you for taking the time to review GlobalSearch. You feedback is appreciated! We would like the opportunity to speak with you on your concerns and to remedy any problems you are experiencing. Please contact firstname.lastname@example.org and we will be happy to escalate any issues you have with the software, and look to have them resolved as quickly and efficiently as possible. We look forward to getting you back on track, and appreciate your continued support.
Bewertet am 26.6.2017
I've used SmartSearch/GlobalSearch for a little over 5 years. We use it to capture inv, pods & POs.
Kommentare: Ease of finding documents via index fields. Nice indexing tools, especially key-free. Make it possible for my remote project sites to create visibility of their documents and purchasing transactions. The same goes for our Corporate office being able to create visibility for our projects sites.
Vorteile: Ease of use. User friendly. Creates many efficiencies for us. We use to create 3 way matches for AP and this software does it great. I love the options to customize searches and permissions. I like that I can do some level of customization without outside help.
Nachteile: Small bugs or quirks. Increasing wait time for key free. Limited options to "burn" items such as signatures or annotations. Missing a strong phone or tablet ap. Worflows are improving but not to a point that satisfies the needs of my company. Would be great to have option to print index fields in margin of shrunk document...or even on a second page.