Wer nutzt diese Software?

HOAs, condos, and neighborhoods. Board members typically set up and maintain the website.

Durchschnittliche Bewertung

19 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Startpreis 300,00 $
  • Preisinformationen No setup fees or hidden costs
  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • HOA Express
  • https://www.hoa-express.com/
  • Gegründet 2009

Über HOA Express - HOA Websites

HOA Express provides an industry leading interface for creating community websites. Thousands of neighborhoods, HOAs, and condominiums from every U.S. state and more than a dozen countries across the globe count on us to power their online presence. We believe offering the friendliest-to-use tool packed with a plethora of features is the key to our high customer satisfaction. Our website builder should make running your community easier, and every decision we make is aimed at that goal.

HOA Express - HOA Websites Funktionen

  • Arbeitsauftragsverwaltung
  • Ausschuss-Management
  • Dokumentenmanagement
  • Immobilien-Datenbank
  • Kalenderverwaltung
  • Mitglieder-Gemeinschaften
  • Mitgliederverzeichnis
  • Online-Zahlungsabwicklung
  • Veranstaltungsmanagement
  • Website-Management

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Die hilfreichsten Reviews für HOA Express - HOA Websites

A Great Choice for our HOA site

Bewertet am 29.8.2018
Wendy L.
HOA Board Member
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our HOA was still doing everything on paper. We needed a better way to build a sense of community, improve communication and save time and cost. We evaluated a handful of vendors who provide HOA website templates. Our choices were narrowed to 3: HOA Express, HOA Space and HOA Sites. From the beginning HOA Express stood out when you compared features for the price. The page templates provided everything we needed, they had unlimited document storage with some text messaging included in the subscription and the free trial made it very easy to see our site before we committed to a subscription. They even provide automated letter mailing which we aren't doing currently but hope to take advantage of in the future. Where HOA Express really stood out was with their support. I had some questions during our evaluation phase. My emails were always responded to within an hour. I received email tips during our trial phase that were always timely, including an offer to schedule a 1 on 1 consultation with a designer to ensure we were getting every advantage of the site. I took advantage of this and during our consultation, I had some questions the support person took back to the product team. She responded to me within a couple of hours of our consultation. One of those questions involved the product team making a change to add a link to a section of a page. Very responsive!

Our site has been live now for 2 months and our residents love it.

Vorteile: * A helpful website with good content so we could do a thorough evaluation of their platform.
* A very responsive support team who gives 1:1 assistance - more of a custom support experience without the high price tag of other custom web builders.
* Very easy to setup and use - in about an hour, we were up and running.
* Great value and functionality compared to other vendors in this space.

Nachteile: There are some limitations in the page templates, but the support team has been very helpful in answering questions about the pages and always shares our feedback with the product team who made quick changes to support our requirements in some cases.

HOA Express is THE BEST!!!

Bewertet am 10.4.2018
Michelle P.
Admin
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I can't say enough about HOA Express!!! Not only was it super easy to understand (and I'm not tech savvy), but the finished product is beautiful! Prior to our paid subscription, I had subscribed to "trial" periods for roughly 6 other HOA website templates. I was so impressed with the ease of use and the various options for creating unlimited pages within the website! What really hooked me was the fast response from IT!!! Their explanations to my questions are clearly spelled out, and many times include GIFs to support their explanation!
With the help of HOA Express, we've been able to create a website that is clean, useful, and aesthetically pleasing! Our residents absolutely love the website!!!
Honestly, HOA Express is far superior to any other HOA website template out there and I can see why they've been one of the premier HOA sites since 2011!

Vorteile: I can't say enough about HOA Express!!! Not only was it super easy to understand (and I'm not tech savvy), but the finished product is beautiful! Prior to our paid subscription, I had subscribed to "trial" periods for roughly 6 other HOA website templates. I was so impressed with the ease of use and the various options for creating unlimited pages within the website! What really hooked me was the fast response from IT!!! Their explanations to my questions are clearly spelled out, and many times include GIFs to support their explanation!
With the help of HOA Express, we've been able to create a website that is clean, useful, and aesthetically pleasing! Our residents absolutely love the website!!!
Honestly, HOA Express is far superior to any other HOA website template out there and I can see why they've been one of the premier HOA sites since 2011!

Nachteile: I seriously can't think of one! If you use HOA Express and find one, please let me know!!! I don't believe you'll be disappointed!

This is a full-featured website tool with incredible tech support

Bewertet am 2.1.2018
Jerry M.
website manager
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: For many years my homeowners association used GoDaddy for hosting our website, along with their Website Builder tools. Our HOA board decided to find a product that any of our residents could manage without web-building experience. HOA Express fit the bill completely! It does EVERYTHING we need! Here are the features I like the most: - Extremely easy to design our website using templates. - Residents create their own login and password and can customize their security settings. - Directory lets each homeowner provide whatever information they wish to share with their neighbors. - Announcements, newsletters and other important messages can be emailed to every resident or to a specific group of residents like board members. - A sample email is sent to me to review prior to blasting it to the entire neighborhood. - Monthly or weekly emails are automatically sent to residents, summarizing upcoming events and new website content. - Texts can be sent to residents' cell phones for immediate communication such as security alerts. - Residents can pay HOA dues online from their bank accounts or by credit card. - Pages can be easily added and edited. - Documents and photos are uploaded lightning fast. - Changes made to website occur instantly! - Technical support questions are answered within 24 hours (sometimes even within 24 MINUTES) with clear explanations and video tutorials.

Easy to set up and outstanding customer service

Bewertet am 28.5.2019
Stephen S.
Trustee
Hausmeisterservice, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This is the first time our HOA has ever had a website. It has greatly improved communications and has given us the ability to make important documents readily available to everyone. With some documents running to well over 100 pages, we are actually saving money - and trees!

Vorteile: Setting up a website for my homeowner's association could not have been easier. When I first signed up, a customer service rep contacted me to make an appointment for one-on-one training by phone and remote connection to my computer. She spent almost an hour walking me through each of the software's features and answering all of my questions. I had the site up and running the next day and our HOA members love it! I looked into several other website hosting options and I am very glad to have settled on HOA Express. I highly recommend it.

Nachteile: No real problems at all. I have asked for a few small 'tweaks' and they always reply very quickly. They are constantly working on improvements.

Review of HOA Express

Bewertet am 6.2.2019
Susan M.
Web master
Immobilien, 201-500 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are still in the early stages; it was suggested by a tech support rep that I, as the webmaster building this site, upload only the board member first to test the site and get feedback from them before inviting the entire community to log-in. That proved to be an EXCELLENT suggestion and allowed me to make many additions and changes BEFORE fully launching.

Vorteile: The ease of use and the fabulous customer support after first trying another company and having nothing but frustrations! The support feature alone is easy to access and questions are answered almost immediately. The software is very basic but very logical and met all of our needs. The various types of "pages" allowed covered every possible need we have.

Nachteile: The importing of the User data base is a bit rigid and should be expanded; i.e the import template only allows cell phone numbers and we need to have home phone numbers as well; two residents occupying the same unit (i.e. husband and wife) need to be entered as 2 separate lines - perhaps the template could be expanded to allow for the 2nd name and e-mail address at the same physical address all on one entry.

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