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Rocket.Chat
Was ist Rocket.Chat?
Quelloffene, kostenlos bereitstellbare Slack-Alternative für Teamzusammenarbeit und Kommunikation. Umfasst Dokumentenfreigabe, Sprachnachrichten sowie Video- und Audiokonferenzen. Moderne Chatoberfläche mit Emojis, Reaktionen, Link-Vorschau, Sprachfunktion, Fotos und Videos. Private Gruppen und inoffizielle Nachrichten ermöglichen verschlüsselte private Konversationen. Öffentliche Kanäle ermöglichen die abteilungsübergreifende Zusammenarbeit mit Partnern. APIs und Bots werden unterstützt. Verfügbar für iOS, Android, Windows, Mac OS und Linux.
Wer verwendet Rocket.Chat?
Teams mit interaktiven Kommunikations- und Kollaborationsbedürfnissen. Nutzer, die eine Alternative zu Slack suchen. Unternehmen jeder Größe, die eine erweiterbare Plattform für Zusammenarbeit und Nachrichtenversand benötigen.
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Rocket.Chat
Bewertungen über Rocket.Chat
Sehr gute Alternative zu Teams, was man selbst Hosten kann
Kommentare: Offline Chatsystem
Vorteile:
Installation innerhalb eines geschlossenen Netzwerkes, viele Einstellmöglichkeiten, gute Administrationsmöglichkeiten. Relativ günstig wenn man Support buchen möchte.
Nachteile:
Teilweiße hohe Delays, keine Mobile Unterstützung für Videochats.Keine Anruf Funktion
Chat Software für Verein mit >700 Mitgliedern
Kommentare: Wir nutzen Rocket.Chat für unseren Segelverein mit mehr als 700 Mitgliedern. Davon sind teilweise mehrere hundert täglich online. Auch bei hohem Traffic werden Nachrichten zuverlässig und schnell zugestellt. Wir hosten den Dienst auf unseren Servern selbst und haben einen großzügigen Vereinsrabatt erhalten. Lediglich mit den Push-Benachrichtigungen haben wir hin und wieder Probleme.
Vorteile:
Vernetzung aller Vereinsmitglieder auf einer gemeinsamen Plattform, Gruppen- und Einzelchats möglich, Durchführung von Umfragen direkt in Chatgruppen möglich (mit Umfragen-Bot)
Nachteile:
Der Dienst für die Push-Benachrichtungen fällt hin und wieder aus, sodass neue Nachrichten manchmal unentdeckt bleiben
For open source level extensibility, Rocket.Chat is your solutions
Kommentare: It has benefitted us a lot as we use it to manage our project and keeping the conversation in channel keeps it transparent between fellow colleagues
Vorteile:
It is a very professional software which is widely used in professional environments like Offices and workspace. Also it lets you share files, make channels (groups) for activities, projects and other stuffs. It have features to delete the message with upthreads and also provision to reply in threads and follow/unfollow feature to unsubscribe from the notification.
Nachteile:
Mobile app has some issues with the push notifications, in web it works perfectly fine, but a little customization can help that. Moreover for keyboard users like me, there should be some more keyboard aided shortcuts to Edit/ delete messages instead of drawing over mouse actions.
In Betracht gezogene Alternativen:
My 6 months with Rocket Chat
Kommentare: Very satisfied . I have used Slack, Teamwork Chat before, but Rocket Chat is very economical to me ( free- minus the VPS cost). ANd it has everything we need.
Vorteile:
1. Installation is a breeze. I was able to install Rocket Chat, get SSL configured, and had a running server set up in an hour without having to wave through endless linux commands. 2. Inbuilt support, for Video call using Jitsi, and inbuilt notifications. 3. Slack like user interface , which my team can instantly connect to.
Nachteile:
1. The Quote a message, can be improved, it is visually not very clear. 2. The Video call doesn't ring inside the application, only gives a button to join which makes people skip it some times. 3. On Windows, if the app is running in background, you need to go to the notification panel to bring it to front, if you start from the Start Menu, it doesn't come to front. Overall, the shortcomings are very less and trivial. The software is very stable and a breeze to use.
Antwort von Rocket.Chat
vor 5 Jahren
Hi Aditya, our team is constantly improving the platform to offer our users an amazing team chat platform for internal and external communication. We would love to understand better the problems you are facing, would you be able to detail them and send us on support@rocket.chat? thanks for your feedback!
A completely free chat tool for a basic use
Kommentare: For a free software, it is a good one. It could replace a basic use of Slack for example. You could spare some cost for a startup, as it is for our case.
Vorteile:
It is FREE. Really free. COMPLETELY free chat system, documents sharing, team discussions and info sharing. Also, you can create conversation inside channel as a room. Quite handy to avoid 1000 channels.
Nachteile:
There are bugs that are not fixed (and it has been years...) Eg : once you remove notifications from a channel, even if you try reactivate them, it does not work anymore. It is very confusing to go back if you click on add a file out of purpose... It makes it difficult to use sometimes.
In Betracht gezogene Alternativen:
Excellent Open Source Chat Solution with Many Integrations
Kommentare: Overall, Rocket.Chat provides all of the chat solutions I am looking for. Public channels, private channels, private messaging, Webhooks and integrations, including SMS and a website chat widget. Setup is incredibly easy using Docker or Ubuntu Snap.
Vorteile:
It's open source, easy to deploy and customize. It allows for easy integrations using Webhooks, with Twilio's API, and has a live chat widget for your website.
Nachteile:
There are still a couple of quirks in the iOS app, but overall it runs smoothly. Accessing and registering for the Rocket.Chat cloud marketplace is not as intuitive as it could be. The marketplace also requires a paid plan.
Antwort von Rocket.Chat
vor 5 Jahren
Dear Nick, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!
In Betracht gezogene Alternativen:
Blast off with Rocket.Chat
Vorteile:
+ Cloud-hosted option + Sleek UI + extensive access controls/user permissions + Auditing panel + REST API + can be accessed on a web browser/desktop client
Nachteile:
- NO native Office365/Azure AD SSO - Can be pricey compared to Microsoft Teams in 2020
Antwort von Rocket.Chat
vor 4 Jahren
Hello Ernie, we're glad that you chose Rocket.Chat and that you've been having an overall positive experience with us so far. In order to receive the latest updates, feel free to subscribe to our monthly newsletter: https://bit.ly/3jQ6jo3 Once more, thanks for your helpful feedback, it will help us to continually improve our platform. Sincerely, Rocket.Chat Team
Love for in company communication
Kommentare: To summarize, makes communicating within company very easy. Love ability to create groups, send a variety of message formats, and chat history logging.
Vorteile:
Number one thing -> love the fact that it keeps all logs of chats saved. Very easy to message code snippets or images or any sort of file to coworkers.
Nachteile:
Haven't found anything I disliked about rocketchat yet. It is quite a big upgrade over our last messaging tool (skype).
Antwort von Rocket.Chat
vor 5 Jahren
Dear Faraan, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!
In Betracht gezogene Alternativen:
Open-Source solution for live chat
Vorteile:
The customization you can do, and the simplicity into adding a live chat widget into your web app in the way you like without importing any extra modules, you just run a JavaScript script in your web app. And the functionality is so good but to find how to correctly use them might be a bit hard :)
Nachteile:
That the UI looks a bit weird or old and like for example if you want to embed live chat, you use a script, by default it will only run on the server's address and not any website, to make it work anywhere, it's in another page, which is better to make it in the same page instead.
A great, free Slack replacement
Kommentare: Cross-country communications have been simplified and we've been able to move from Slack to Rocket.chat with very little learning curve for our users. While gaining an unlimited amount of messages being saved, nearly unlimited storage space, and still keeping a familiar appearance, we've been able to implement SSO and created a number of custom data integrations with our ticketing system.
Vorteile:
OpenSource, free, and self hosted, gives us the freedom to manage and maintain a nationwide communications platform while keeping the costs very low.
Nachteile:
The biggest issue we have with Rocket.chat is somewhat inconsistent notifications being received to some mobile phones.
Antwort von Rocket.Chat
vor 4 Jahren
Hi Gavin, Your helpful comments are much appreciated,and your feedback will help us to continually improve our platform. Thank you very much!
Rocket.Chat is simple and easy to use instant messaging.
Kommentare: The solution positively surprised us and we found it simple to install and configure on our network for use in internal communication using chat and alerts. It is an effective solution and fulfills its objective very well.
Vorteile:
Rocket.Chat software was implemented early in the COVID-19 pandemic to keep people in our department active and collaborative while working remotely. We customized the layout and created workgroups to integrate the team and it worked very well. No delays and no communication failures.
Nachteile:
Support is a bit of a downside, but it's rarely used. The tool works well and we have not had any reports of serious problems.
Rocket Chat Messanger in Customer Service.
Kommentare: Effectieve business communication among clients/internal and customers. happy to use i.
Vorteile:
easy to use, configure, can be installed on many forum like ubuntu,ocean,docker etc. Android/IOS application supported. text formatting is value aded feature. file can be sent or recieved. hence at server level restriction can be made to avoid data sharing. channel/grouping can be made. 2 step security is good option.
Nachteile:
User cant made group, does not work with windows server active user directory, if you paste large data, it will convert it to text file, editor do not support for medium large data.
Antwort von Rocket.Chat
vor 4 Jahren
Hello Mudssar, we're glad your happy with the overall performance of our product. :) About the problems you're facing, you can always contact support@rocket.chat and we'll be happy to help you! Kind regards, Rocket.Chat Team
Rocket Chat Makes virtual chat a Cinch
Vorteile:
I like that you can post a message in real time along with pinging a specific person or even using an emoji to decorate the message. I also like that you favorite a room so it remains on your conversations list, you can update your profile and settings fairly easy and that you can edit or delete a message you posted if needed.
Nachteile:
I do not like when the software lags at times , where it takes almost a minute for it to catch up to the current messages. I also do not like that sometimes the pinned messages feature works and sometimes it doesnt. You can pin a message to it but you wont be able to see it, im not sure if theres a character count or not with that. I also do not like when you do a direct message or private message with an individual theres no way to delete the message when its not needed anymore, you can only hide the message.
Stay in touch.
Kommentare: Is excellent! You can stay in touch and continue the work without being present.
Vorteile:
Is great that you can have all your users and create different groups to mantain control of the correct communications.
Nachteile:
The notifications do not always are synchronized in the mobile app.
Great Bang for Your Buck
Kommentare: All and all we like Rocket.Chat. It is a very inexpensive option for businesses that are 50+ people but aren't big enough to be a giant fortune 500 company will a lot of money to spend on internal chat. If you have less than 10 people on your team then go with Slack. It's more refined and you'll be spending the same amount. But once you go over 10 people Slack becomes a lot more expensive. If you're looking for a simple solution that gives more flexibility with permissions and save a good chunk of money Rocket.Chat is your best bet. Most of the time you won't miss having something like more expensive.
Vorteile:
- Extremely inexpensive for business compared to something like Slack or Teams - A plethora of customization when it comes to permissions
Nachteile:
- Missing some of the refinements that exist in things like Slack (i.e. notification settings are finicky sometimes, settings / preferences can be difficult for a lot of users to understand) - Anyone with our URL can technically sign up whenever they want. We just keep our public rooms locked so there's no info there - Even as the admin the amount of settings can be daunting at times.
Antwort von Rocket.Chat
vor 6 Jahren
Dear Shaun, Thanks for the feedback! We sincerely appreciate your insight because it helps us build a better customer experience! About the sing up problem, you can change the settings for user registration, you can either, have users be manually allowed on the server by the admins, or give them a secret url that can be used to register in the server. Check out our Documentation on managing account settings at https://rocket.chat/docs/administrator-guides/account-settings/#registration
Another collaborative tool you can use for your team
Kommentare: Overall, I have a good experience using Rocket.Chat. As a user and not an admin though, I think it's quite disturbing not to know where's the limit of my privacy.
Vorteile:
It's a collaborative tool. It has got an app that you can install into all your collaborators system. As other ones, you can use to direct chat and talk to your team - and them to each other. You can put constraints and boundaries into the tool itself.
Nachteile:
As a collaborator using it and not an admin, I really don't know how it works in terms of privacy. I am sometimes wondering if admins can see all we talk about at work etc.
the rocket that flies high!
Kommentare: since being a permanent user of rocket chat it has allowed me to keep in touch with friends and co workers in a very unique way. so far the experiences I've gained are nothing short of the best when I'm engaged in critical conversations at work.
Vorteile:
communicating with fellow team members in the blink of an eye is just fantastic to me. Rocket chat is very comfortable to use and understand.
Nachteile:
you might over look messages that were just sitting there idle sometimes
Remarkably Good!
Kommentare: Rocket Chat allows our widely distributed development and management teams to work almost as if we were in the same location. The ability to add third-parties to meetings ad-hoc gives us a completely integrated solution. We are very satisfied!
Vorteile:
The feature set is very strong. It allows our distributed teams to work much more tightly together. For our developers, the voice and screen-sharing allow widely separated coders to pair-program as if they were in the same room. The messaging is robust, and the voice quality is good. Overall, Rocket Chat is extremely solid, plenty strong enough to be used in a mission-critical capacity.
Nachteile:
Most complaints center around the various quirks of the Jitsi subsystem, and related usability issues. For example, the only calling choice offered is "Video Chat". All we want is a voice call. Most of our machines intentionally do not have webcams, yet we have no choice but to select "Video Chat" and then dismiss the dialogs warning us that no camera was found. Every time, with every call. It gets tedious. This is a great example of a very small thing gradually becoming a significant usability issue. Also, for those of us who do have cameras, the default initial setting for a call should be camera OFF for heavens sake. There have already been a couple of embarrassing accidents.
Antwort von Rocket.Chat
vor 5 Jahren
Hi Bob, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!
Keep up the good work
Kommentare:
The main bussines problem is described in section about alternative products. Overall the experience of using Rocket Chat is good. The administration panel is way to complex (however the features are great). What bothers me currently is:
* macOS automatic app updates regularly don't work and I've to install the app manualy when new version is released.
* when issue arrises I, as a paying customer, find it challenging to contact customer support. I got to your main page, fill out many fields and get responsive in few days.
Vorteile:
- Wide functionallity, configuration, integration options. - Mobile apps are with good quality when I'm on the go.
Nachteile:
- Automatic upgrades regularly don't work (described bellow in overall experience). - Admin panel is a bit complex to configure.
Antwort von Rocket.Chat
vor 6 Jahren
Hi Rihards, Thanks for your feedback! We have good news for you, as we speak our developer team is working on a new interface for the admin panel. As for the support issue, we are constantly working on improving our customer support, and your feedback is very important in this process. We will notify our developers on the MacOS app update issue as well.
Blast off with Rocket.Chat ;)
Kommentare: We got Rocket.Chat because we needed the ability to control and encrypt our own chat data for PCI compliance. We had Slack before and loved it, but never paid for it, and needed to be able to secure our own chat data, so we changed to Rocket.Chat.
Vorteile:
It's a great business chat software and makes it very simple to create channels and set chat preferences.
Nachteile:
It's not very visually appealing compared to chat software like Slack.
Antwort von Rocket.Chat
vor 6 Jahren
Dear Mark, Your helpful comment are much appreciated and your feedback will help us to continually improve our platform. Thank you very much!
Rocket.Chat is good, but needs some work
Vorteile:
Rocket.Chat is an awesome solution for enterprise chat. As a remote employee, its my main tool to connect with my peers. It enables me in a easy way to contact and share information and files. Also, since the company hosts it, I find it secure to share sensitive data
Nachteile:
The big problem with Rocket.Chat is usability. The mac application has a poor implementation , that resembles old chat applications like MSN Messenger. Its an outdated design that needs innovation ASAP
Antwort von Rocket.Chat
vor 6 Jahren
Dear Bruno, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!
Great product, user friendly, feature rich, ldap connectivity and doesn't require lots of ram, hd.
Kommentare:
I like it, will need to see how my users experiences are. This was easy to deploy but customizing it was a learning curve but with a little research, figured out how to do it.
Half my org uses MS TEAMS and comparting it to Rocket.Chat has me pretty amazed how feature rich rocket chat really is.
Make sure if you want video chat capability to enable JITSI in the server admin console. One but I found was embedded video chat window doesn't display users webcam but if I detach that, webcam is displayed.
Vorteile:
Relatively easy to install considering its a snap included in the Ubuntu 20 server bundle. Free to install, easy to use. Great for document collaboration, video calling and basic chat and integrates well with Microsoft AD.
Nachteile:
Found several bugs in newest version. The software overall is stable but I personally have seen half a dozen bugs while testing this including LDAP integration and listing users names; some of which are included but not displayed in the client. I wish this had a capability to see all activated users and the presence status of each user in the admin console.
Antwort von Rocket.Chat
vor 4 Jahren
Hi Charles, Thank you very much for your review and feedback. I have to add that we came a long way in terms of user experience and bug fixing in the last updates we released. We hope that you and your end users are still enjoying Rocket.Chat. If you would like more details, please feel free to visit our Docs (docs.rocket.chat) or reach out our Sales Team directly at sales@rocket.chat. Cheers!
One of the best free chats
Kommentare: It works nicely (desktop and mobile), very intuitive.
Vorteile:
We use rocket chat in our company. It was the most convenient switch after (sad) years using Skype. Rocket is a rich tool for collaboration: group chats, file sharing, privileges, chat customization, etc. All at a cost of zero! It's open source meaning there is a lot of eyes at this product code and quality. Updates are available often too.
Nachteile:
It is not possible to quote a message originated in a different chat room, so if you have an important message to share for others, most likely you end up copying it and then pasting.
Antwort von Rocket.Chat
vor 6 Jahren
Dear Jose, Your helpful comment are much appreciated and your feedback will help us to continually improve our platform. Thank you very much! About quoting from different channels, if you use the "Permalink" option on the message pop up menu, a link will be copied to your clipboard, if you paste that link in another channel, a message preview will appear (similar to the reply one). This enables you to quote other messages in different channels
Rocket Chat
Vorteile:
Good product for communication for smaller organisation. We can create private channels and it helps us to improve overall productivity by discussing projects as well sharing new ideas. Best things that I like the most are audio and video conferencing and screen sharing.
Nachteile:
Only load image files as well don't have file versioning. It is also lacking in calendar and contact sharing.
Antwort von Rocket.Chat
vor 6 Jahren
Dear Rocketeer, Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!
Great corporate chat
Vorteile:
Rocket Chat is easy to use, our team uses it daily! Intuitive and high-quality chat with all functions needed (e.g. private chats, hidden chats, ability to edit or delete messages). Our team's been using it since 2018 and we're extremely happy to communicate via Rocket Chat! Thanks for doing this, guys!
Nachteile:
I'd change nothing, it'sa cool communication tool for businesses
Antwort von Rocket.Chat
vor 4 Jahren
Hi Maria! Thank you very much for your review and feedback! We are really glad to hear that you like Rocket.Chat as much as we do! That being said, we hope that you and your end users are still enjoying Rocket.Chat. If you would like to learn more about us, please feel free to visit our Docs (docs.rocket.chat) or reach out our Sales Team directly at sales@rocket.chat. Cheers!