Wer nutzt diese Software?

Teams mit interaktiven Kommunikations- und Kollaborationsbedürfnissen. Nutzer, die eine Alternative zu Slack suchen. Unternehmen jeder Größe, die eine erweiterbare Plattform für Zusammenarbeit und Nachrichtenversand benötigen.

Durchschnittliche Bewertung

87 Bewertungen
  • Gesamt 4.4/5
  • Benutzerfreundlichkeit 4.3/5
  • Kundenservice 4.1/5
  • Funktionen 4.2/5
  • Preis-Leistungs-Verhältnis 4.4/5

Produktinformationen

  • Startpreis 3,00 $/Monat
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Rocket.Chat
  • https://rocket.chat
  • Gegründet 2016

Über Rocket.Chat

Quelloffene, kostenlos bereitstellbare Slack-Alternative für Teamzusammenarbeit und Kommunikation. Umfasst Dokumentenfreigabe, Sprachnachrichten sowie Video- und Audiokonferenzen. Moderne Chatoberfläche mit Emojis, Reaktionen, Link-Vorschau, Sprachfunktion, Fotos und Videos. Private Gruppen und inoffizielle Nachrichten ermöglichen verschlüsselte private Konversationen. Öffentliche Kanäle ermöglichen die abteilungsübergreifende Zusammenarbeit mit Partnern. APIs und Bots werden unterstützt. Verfügbar für iOS, Android, Windows, Mac OS und Linux.

Rocket.Chat Funktionen

  • Aufgabenmanagement
  • Bearbeiten in Echtzeit
  • Brainstorming
  • Content-Management
  • Diskussionsforum
  • Dokumentenmanagement
  • Kalenderverwaltung
  • Kontaktmanagement
  • Projektmanagement
  • Versionskontrolle
  • Videokonferenzen
  • Bildschirm teilen
  • Geo-Zielgruppenerfassung
  • Integration von Dritten
  • Kundenspezifisches Branding
  • Offline-Formular
  • Proaktiver Chat
  • Transfer / Weiterleitung
  • Vorformulierte Antworten
  • Websitebesucher-Nachverfolgung

Die hilfreichsten Reviews für Rocket.Chat

Rocket.Chat is an open-source discord or slack. A chat program you can host on your own server.

Bewertet am 15.6.2018
Adam N.
Worker
Internet
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I used this product as a secure chat interface to get away from facebook.

Vorteile: Well, amazingly it's free for personal and commercial use. On top of that it works very well, and you can even deploy in a docker, which means you can get it up fast. It has tons of functions that you can integrate to compete with the discord and slack. Tons. Also, you can integrate bots, which seems like the latest thing.

Nachteile: I can't really think of any Cons, except maybe not great for the technologically challenged. This software is robust, so you can get lost in settings pages if you don't know where to go. Still, I think anyone who can follow directions can get this working.

Antwort des Softwareanbieters

von Rocket.Chat an 10.6.2019

Dear Adam,

Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

Love for in company communication

Bewertet am 10.12.2019
Faraan Q.
Software Developer
Versicherung, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: To summarize, makes communicating within company very easy. Love ability to create groups, send a variety of message formats, and chat history logging.

Vorteile: Number one thing -> love the fact that it keeps all logs of chats saved. Very easy to message code snippets or images or any sort of file to coworkers.

Nachteile: Haven't found anything I disliked about rocketchat yet. It is quite a big upgrade over our last messaging tool (skype).

Antwort des Softwareanbieters

von Rocket.Chat an 6.1.2020

Dear Faraan,

Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

My 6 months with Rocket Chat

Bewertet am 24.9.2019
Aditya A.
CEO
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very satisfied . I have used Slack, Teamwork Chat before, but Rocket Chat is very economical to me ( free- minus the VPS cost). ANd it has everything we need.

Vorteile: 1. Installation is a breeze. I was able to install Rocket Chat, get SSL configured, and had a running server set up in an hour without having to wave through endless linux commands.
2. Inbuilt support, for Video call using Jitsi, and inbuilt notifications.
3. Slack like user interface , which my team can instantly connect to.

Nachteile: 1. The Quote a message, can be improved, it is visually not very clear.
2. The Video call doesn't ring inside the application, only gives a button to join which makes people skip it some times.
3. On Windows, if the app is running in background, you need to go to the notification panel to bring it to front, if you start from the Start Menu, it doesn't come to front.
Overall, the shortcomings are very less and trivial. The software is very stable and a breeze to use.

Antwort des Softwareanbieters

von Rocket.Chat an 30.9.2019

Hi Aditya, our team is constantly improving the platform to offer our users an amazing team chat platform for internal and external communication. We would love to understand better the problems you are facing, would you be able to detail them and send us on support@rocket.chat?

thanks for your feedback!

Good & free corporate chat alternative

Bewertet am 11.10.2019
Gabriel C.
Operational Manager
Computer-Software, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Rocket.Chat is an overall-nice & free alternative to other enterprise messaging tools. A few words about setting it up:
- The server runs on-premises, so all chat data currently resides in our own infrastructure - this was also one of the reasons we chose this.
- Secondly it supports LDAP, so this played well with our Active Directory accounts.
- Voice calling requires additional setup, which we decided to skip.
- Mimetypes for supported file attachments need to be configured by hand, one-by-one
And about usability: first of all, it does lack some nice-to-haves here and there:
- It cannot be integrated with SharePoint, so there are no status updates when going in a meeting.
- Since the desktop client is an Electron app, notifications are a bit lacking; these aren't persistent and besides showing a small blip in the system tray icon, you can't really tell whether there are any new messages.
- Also due to the client being an Electron app, it cannot support systemwide shortcuts
- It lacks the "threading discussion" that you see in other chat apps.
However, all basic features are in place. Pasting images and links gives you a nice preview and text formatting is simple and works as expected. Also, it has a nice Off-The-Record mode where messages are not persisted.
And finally, features are still being developed so new features are added constantly.

Vorteile: - Supports LDAP authentication
- On-premises server
- Platform availability (both web, mobile and Desktop)
- Good & clean usability

Nachteile: - Some things are still not working in the mobile native app (e.g.: voting on polls)
- No support for threaded chat
- No straightforward integration with SharePoint
- Electron client app only, so notifications are a bit lacking

Antwort des Softwareanbieters

von Rocket.Chat an 6.1.2020

Hi Gabriel,

Thanks for the feedback on your experience with our platform. We sincerely appreciate your insight because it helps us build a better customer experience!

A great, free Slack replacement

Bewertet am 4.12.2019
Gavin O.
Project Analyst
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Cross-country communications have been simplified and we've been able to move from Slack to Rocket.chat with very little learning curve for our users. While gaining an unlimited amount of messages being saved, nearly unlimited storage space, and still keeping a familiar appearance, we've been able to implement SSO and created a number of custom data integrations with our ticketing system.

Vorteile: OpenSource, free, and self hosted, gives us the freedom to manage and maintain a nationwide communications platform while keeping the costs very low.

Nachteile: The biggest issue we have with Rocket.chat is somewhat inconsistent notifications being received to some mobile phones.

Antwort des Softwareanbieters

von Rocket.Chat an 6.1.2020

Hi Gavin,

Your helpful comment are much appreciated,and your feedback will help us to continually improve our platform.

Thank you very much!

Lies weitere Bewertungen