--- description: Detaillierte Informationen über Rocket.Chat zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rocket.Chat Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Collaboration Tools](/directory/15/collaboration/software) > [Rocket.Chat](/software/161575/rocket-chat) # Rocket.Chat Canonical: https://www.capterra.com.de/software/161575/rocket-chat Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/161575/rocket-chat?page=2) > Quelloffenes, kostenlos einsetzbares Slack-Alternativsystem für Teamzusammenarbeit und Kommunikation. Lokal oder gehostet. Vollständige Privatsphäre. > > Bewertung: **4.3/5** von 156 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Rocket.Chat? Teams mit interaktiven Kommunikations- und Kollaborationsbedürfnissen. Nutzer, die eine Alternative zu Slack suchen. Unternehmen jeder Größe, die eine erweiterbare Plattform für Zusammenarbeit und Nachrichtenversand benötigen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 156 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Rocket.Chat - **Region**: Porto Alegre, USA - **Gegründet**: 2016 ## Gewerblicher Kontext - **Startpreis**: 0,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 208 weitere ## Funktionen - @mentions - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Aufgabenmanagement - Automatische Antworten - Autoresponders - Berichterstattung / Analyse - Berichterstattung und Statistik - Chat / Messaging - Chatbot - Content-Management - Discussions/Forums - Dokumentenmanagement - Echtzeit-Chat für Kunden - Filesharing - Kollaboration mehrerer Nutzer - Kundenspezifisches Branding - Live-Chat - Mobiler Zugriff - Multi-Channel-Kommunikation - Offline-Formular - Proaktiver Chat - Remote-Support - SMS-Nachrichtenversand - Sprachanrufe - Suchen / filtern - Third-Party Integrations - Transfer / Weiterleitung - Transkripte / Chatverlauf - Verarbeitung natürlicher Sprache - Video-Chat - Videokonferenzen - Wechselseitige Audio & Video - Werkzeuge zur Zusammenarbeit - Zugriffskontrollen / Berechtigungen ## Integrationen (17 insgesamt) - Cloud Whatsapp - Collaboard - Confluence - Drupal - GitHub - Google Calendar - Google Drive - Google Meet - HubSpot CRM - Instagram - Jira - Jitsi - Pexip Video platform - Telegram - Twitter/X ... und 2 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Collaboration Tools](https://www.capterra.com.de/directory/15/collaboration/software) ## Ähnliche Kategorien - [Collaboration Tools](https://www.capterra.com.de/directory/15/collaboration/software) - [Live-Chat Software](https://www.capterra.com.de/directory/30797/live-chat/software) - [Kommunikationstools für Teams](https://www.capterra.com.de/directory/31033/team-communication/software) - [UC Software](https://www.capterra.com.de/directory/31035/unified-communications/software) - [Home Office Software](https://www.capterra.com.de/directory/31855/remote-work/software) ## Alternativen 1. [Microsoft Teams](https://www.capterra.com.de/software/168668/microsoft-teams) — 4.5/5 (10941 reviews) 2. [Slack](https://www.capterra.com.de/software/135003/slack) — 4.7/5 (24046 reviews) 3. [WhatsApp](https://www.capterra.com.de/software/180345/whatsapp) — 4.7/5 (16298 reviews) 4. [Connecteam](https://www.capterra.com.de/software/153140/connecteam) — 4.6/5 (5060 reviews) 5. [Telegram](https://www.capterra.com.de/software/180347/telegram) — 4.7/5 (6406 reviews) ## Nutzerbewertungen ### "Lots of features as open-source & enterprise group chat software" — 5.0/5 > **Hendy** | *23. April 2021* | Einzel- & Familiendienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The core software is open-source, so the cost is low to get started. You have the option, but not forced to, to purchase business/enterprise support and upgrade for additional features, and Rocket.Chat company also provides hosting services. In case you want to modify the code (likely you won't need it), but you can, so it's a big plus for feeling in control. Rocket.Chat supports OpenID Connect for SSO authentication out-of-the-box, which we integrate with FusionAuth and it works as expected. So really happy about this. We also did submit some patches and enhancements to Rocket.Chat GitHub, and while response time varies, we were welcomed, some of our contributions were accepted, some were not accepted but with clear explanation. So we're very happy that we can collaborate directly with Rocket.Chat developers and hopefully having good relationship in the long term. > > **Nachteile**: I still see stability issues, sometimes chats not refreshing, and random minor issues. It's quite hard to debug/diagnose the issue, and on GitHub some issues have been waiting for weeks or months. I understand this is complex code without various platforms connected together, and to be fair Rocket.Chat tried to provide several debugging options inside it, so they do put effort in this. Configuring to use own Firebase Cloud Messaging (FCM) push notification is tricky, and requires deploying customized Android and iOS app... but this is to be expected and I'm not sure how it can be made easier. It still feels that they're pushing for new features more than to fix bugs. Which can be both a good thing or bad thing, depending on which side you're getting. > > Rocket.Chat has been very useful and relatively low-maintenance. Especially since we deployed it in MongoDB Atlas (another commercial product as DBaaS), so our MongoDB cluster is also low-maintenance. There are many features that can be enabled and configured, it's quite overwhelming at first. (to be honest, it still is now) But it makes me feel good too because if there's a use case, I feel that maybe 60-70% of the time, Rocket.Chat already provides that as an option. ----- ### "This OpenSource tool made our whole business possible" — 5.0/5 > **Julien** | *27. Mai 2022* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The possibility of having a self-managed version of it, running on our own servers, for free. This ensured our data stayed ours. We also implemented a chatbot connected to our MySQL and automatized the work distribution. > > **Nachteile**: There are over 1200 permission settings. Around 50% of the software is "okay" documented, the rest indicates it is "under development". Very complex to know exactly what impact will have each setting. > > We started our self-managed hosted community version of Rocket.Chat a week before starting our company. We were able to quickly facilitate collaboration and communication in our firm. We have implemented a custom made chatbot linked to our MySQL database for work distribution. This tool have been and still is the best we have used in the last two years. It is our "remote office" base. Amazing software, very customizable, unlimited possibilities. ----- ### "Rocket Chat - Good But not Great" — 2.0/5 > **Felix** | *22. Juli 2021* | Informationstechnologie & -dienste | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: 1. I like the notification system. It's highly unlikely that you will miss a crucial notification. When the status is set to busy, the notifications will stay in the background 2. It is definitely cheaper compared to its competitors 3. It's good for team collaboration and communication with the ability to create changes 4. The emojis spice up the communication 5. It also offers SSO functionality where users can log in with their GSUITE credentials > > **Nachteile**: 1. The major con has to be the User Interface. It could definitely use a lot of improvements to make it smooth 2. When starting it for the first time, the servers actually take forever to load 3. It hangs quite a lot even with a very strong internet connection and high spec laptop 4. The file sharing option could be made smoother. 5. The video call option is still missing 6. It's very easy to miss notifications while using the mobile app > > Rocket Chat is a cost-effective communication solution for small businesses. However, when compared to its competitors (particularly Slack), it's not a product I'd suggest to someone trying to get the most out of it. The development team must work harder to stabilize the program and make it more user-friendly. ----- ### "An open source scalable chat platform" — 5.0/5 > **Verifizierter Rezensent** | *4. Oktober 2019* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Rocket Chat is a completely open source and scalable platform. I love all the options that are offered from: message history, public \& private channels, video, admin options, and more. The options are unlimited and I don't think I would ever use them all; but I'm glad they are there. > > **Nachteile**: Support \& Sales are diffcult to contact. I like talking to an actually person over the phone when making larger scale changes to my organization. ----- ### "Rocket.Chat is a Brilliant Tool for A/V/W Conferencing" — 5.0/5 > **Kelvin** | *12. März 2025* | Design | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Rocket.Chat is an open-source program which offers a secure and personalized messaging, audio and video calling capabilities in one place. > > **Nachteile**: I do not encounter challenges when utilizing Rocket.Chat on my end. ----- Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/161575/rocket-chat?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/161575/rocket-chat) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten