ReminderCall

ReminderCall

von ReminderCall

Wer verwendet ReminderCall?

We serve the medical industry from small private practices and clinics to hospitals. We also work with a variety of small businesses from contractors to hair salons.

Was ist ReminderCall?

ReminderCall is a HIPAA-compliant, Automated Appointment-Reminder Platform for Hospitals, Surgery Centers, Private Practices, and small businesses looking for a solution for chronic no-shows. Send reminder calls, 2-way text reminders, and email reminders, using your existing software. Use your own voice, the system's voice, or a combination of the two in English, French, or Spanish. See all confirmations and replies live. We are SOC-2 and HIPAA certified. 100% US-based.

ReminderCall – Details

ReminderCall

http://www.remindercall.com

Gegründet 1998

ReminderCall – Kostenübersicht

ReminderCall bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von ReminderCall ist ab 14,50 $/Monat verfügbar.

Startpreis

14,50 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Training

Persönlich

Live Online

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

ReminderCall Funktionen

CCM-Software
Batch-Daten Kommunikation
Chat / Messaging
Content-Management
Druck-Management
E-Mail-Verteilung
Multi-Channel-Kommunikation
On-Demand Kommunikation
Personalisierung
Video-Inhalte
Vorlagen-Management
interaktive Inhalte
Anruferinnerungen
E-Mail Erinnerungen
Kalenderverwaltung
Nachverfolgen von Terminbestätigungen
Online-Buchung
SMS-Erinnerungen
Terminplanung
Umschuldung
Wiederkehrende Termine
Zahlungs-Erinnerungen

ReminderCall – Nutzerbewertungen

Zeigt 5 von 110 Nutzerbewertungen

Gesamt
4,8/5
Benutzerfreundlichkeit
4,8/5
Kundenservice
4,9/5
Funktionen
4,7/5
Preis-Leistungs-Verhältnis
4,8/5
Skyler G.
Owner
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 24.7.2018

" A great integrated reminder service that helps ensure return visits."

Kommentare: Patient's really appreciate this as an option in my clinic. It helps them remember their appointments and it helps me ensure followup visits. I can also text a patient at any time through the website which is a great feature as some people prefer texting to a phone call. It also helps us to keep our scheduling in order as people are more likely to let us know if they are going to be late or miss their appointment. I really appreciate that it is integrated into my software. Once they are opted in, all I have to do is schedule normally and they receive their notifications.

Vorteile: I appreciate that the reminder software is integrated into my EHR scheduler and once the option is checked, I no longer need to set up a separate reminder for my patients. Once they are on the schedule, if they have opted in to reminders, it automatically sends them the reminder. This has helped tremendously with missed appointments. I also like that a patient can text back the number if their schedule has changed or they need to cancel their appointment. I can then reply back to them via text, through Remindercall's website. It makes rescheduling quick and easy.

Nachteile: My only dislike is the layout of the website that they use. It is not terrible but it could be cleaned up and perhaps be a bit more intuitive. It is not difficult to use and it functions well though.

Antwort des Softwareanbieters

von ReminderCall an 25.7.2018

Hi Skyler, thank you so much for taking the time to write this review. We are very pleased that the service is helping you communicate with your patients. You are right, our user interface could use some updating. We've been in the business for a while and it is starting to show. We are currently testing a brand new user interface which we hope to release by the end of 2018, so keep your eyes peeled. :)

  • Quelle des Nutzers 
  • Bewertet am 24.7.2018
Jason W.
Owner
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 17.12.2019

"Great Product that I would Recommend"

Kommentare: Cheaper and more reliable than other previous text reminder software we used.

Vorteile: Customer service always fixes any issues, when there rarely are issues.

Nachteile: Sending manual texts via the website can be cumbersome.

Antwort des Softwareanbieters

von ReminderCall an 19.12.2019

Hi Jason,

Thank you for taking the time to write about your experience. I'm so glad our service is making your life a little easier. Thanks again!

  • Quelle des Nutzers 
  • Bewertet am 17.12.2019
Linda H.
client services director
Einzel- & Familiendienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 18.12.2019

"Reminder Call Review"

Kommentare: It does seem to help to get our clients here regularly.

Vorteile: I like the ease with which we can send out text reminders to our clients.

Nachteile: It would be nice if it sent out the reminders automatically

Antwort des Softwareanbieters

von ReminderCall an 19.12.2019

Hi Linda. Thank you very much for taking the time to leave some feedback. We are happy to hear that the service is helping with patient compliance. Most of our integrations automatically send reminders. However, the software you use sends us data securely. It is set up this way because of the sensitive nature of these particular reminders. That said, I hope you find the patient responses that auto-populate your schedule helpful. Thanks again for your kind words. Please contact our customer service team if you need assistance.

  • Quelle des Nutzers 
  • Bewertet am 18.12.2019
Thomas G.
psychologist
Psychische Gesundheitsfürsorge, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 28.3.2020

"Psychologist"

Kommentare: We have had a really good experience with ReminderCall. I would recommend finding a way to extend your character numbers to go beyond 160!!!!! That would be the one we would look at leaving Remindercall for.

Vorteile: I like how easy it is to contact clients through Remindercall

Nachteile: I am really frustrated with only being able to use 160 letters for each message!!!

Antwort des Softwareanbieters

von ReminderCall an 30.3.2020

Thank you so much for taking the time to leave a great review. Luckily, MMS is on the way, so stay tuned!

  • Quelle des Nutzers 
  • Bewertet am 28.3.2020
Ally V.
Office Manager
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 2.1.2020

"Helped Practice Reduce Cancellations and No-Shows"

Kommentare: So far we have been greatly impressed, and are very happy with our purchase of and use of Reminder Call. I would highly recommend.

Vorteile: We purchased this product to help reduce cancellations and no-show appointments. It has helped immensely! We are able to alert patients via text or call that they have an appointment in 24hrs, and they are able to confirm with their schedules. They are also able to respond, which comes through via our email, and enables a quick re-schedule if we see it fast enough! It has also reduced no-show appointments to less than 1%. Patients also love them messages and calls! They compliment the timeliness of them and consistency of the receipt of the messages and content.

Nachteile: We wish that we could send a confirmation text upon scheduling appointments, which could be added to their phones calendar from the message. Then also, the original reminder the day before...

Antwort des Softwareanbieters

von ReminderCall an 8.1.2020

Wow, thank you for the fantastic review. We are so excited to hear that your no-show rate went down to less than 1 percent. Thanks also for the great ideas. We have added them to our features request list.

  • Quelle des Nutzers 
  • Bewertet am 2.1.2020