MailClark

Wer verwendet MailClark?

Organisationen, die all ihre externe Kommunikation in Slack vereinigen wollen

Was ist MailClark?

MailClark bringt all deine externe Kommunikation in Slack zusammen, so dass du nicht mehr zwischen verschiedenen Plattformen wechseln musst, um deine Nachrichten zu verwalten. MailClark bietet: Handhabung deines Kunden-Support in Slack, Arbeit in Slack mit Kunden oder Kollegen, die nur E-Mail, Twitter oder Facebook verwenden, Warnungen, Erwähnungen oder Newsletter in einem Kanal & mehr! Der Einstieg ist einfach: MailClark zu deinem Team hinzuzufügen und das Menü verwenden, um deinen ersten Posteingang in Slack in nur wenigen Mausklicks zu erstellen.

MailClark – Details

MailClark

https://mailclark.ai

Gegründet 2015

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MailClark mit ähnlichen Produkten vergleichen

Startpreis

5,00 $/Monat
19,00 $/Jahr
Nicht verfügbar
8,99 $/Monat

Kostenlose Version

Kostenlose Version Nein
Kostenlose Version Nein
Kostenlose Version Nein
Kostenlose Version Ja

Gratis Testen

Gratis Testen Ja
Gratis Testen Ja
Gratis Testen Ja
Gratis Testen Ja

MailClark – Bereitstellung und Support

Kundenbetreuung

  • E-Mail/Helpdesk
  • FAQ/Forum
  • Wissensdatenbank
  • Chat

Einsatz

  • Cloud, SaaS, webbasiert
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (mobil)
  • iPhone (mobil)
  • iPad (mobil)

Training

  • Persönlich
  • Live Online
  • Dokumentation

MailClark Funktionen

  • AB-Tests
  • API
  • Abonnementverwaltung
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Alarmfunktion / Benachrichtigungen
  • Anpassbare Felder
  • Anpassbare Formulare
  • Anpassbare Vorlagen
  • Archivierung & Aufbewahrung
  • Automatische Antworten
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • CRM
  • Chat / Messaging
  • Datenwiederherstellung
  • Drag-and-Drop
  • Drip-Kampagnen
  • Drittanbieter-Integration
  • E-Mail Marketing
  • E-Mail-Management
  • E-Mail-Tracking
  • E-Mail-Verteilung
  • E-Mail-Vorlagen
  • E-Mail-Überwachung
  • Echtzeit-Analytik
  • Echtzeit-Berichterstattung
  • Echtzeitüberwachung
  • Gemeinsamer Posteingang
  • Inbox-Management
  • Kampagnen-Segmentation
  • Kampagnenanalysen
  • Kampagnenmanagement
  • Klick-Tracking
  • Kontakt-Datenbank
  • Kontaktmanagement
  • Kundensegmentierung
  • Kundenspezifisches Branding
  • Reaktions-Management
  • Routing
  • Social-Media-Integration
  • Spam-Blockierung
  • Suchen / filtern
  • Unterschriften-Management
  • Vorformulierte Antworten
  • Vorlagen-Management
  • Warteschlangenmanagement
  • Whitelist/Blacklist
  • Workflow-Management
  • Überwachung

Siehe die vollständige E-Mail-Programme Liste

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MailClark – Erfahrungen

Alle 18 Nutzerbewertungen lesen

Durchschnittliche Bewertung

Gesamt
4,9
Benutzerfreundlichkeit
4,6
Kundenservice
4,9
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,8

Nutzerbewertungen nach Bewertung

5
16
4
2

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Andy R.
Andy R.
Executive Producer/Audio-Visual Alchemist in USA
Verifizierter Nutzer auf LinkedIn
Medienproduktion
Used the Software for: Mehr als 1 Jahr
Herkunft der Bewertung

Mailclark gets my clients who won't adopt slack, onto Slack. And that keeps me out of my inbox.

5 vor 4 Jahren

Pros:

I can respond to email within Slack. That's powerful. I used to miss e-mails from important clients occasionally - but Mailclark's got a better eye on my inbox than I do - and since Slack is my home base, I don't have to task-switch to read (I don't respond from Slack, but I could.)

Cons:

I would say that I don't like the pricing - but they recently updated it - the only reason I don't upgrade to a paid version is that I don't have enough communication to justify it - but the price is reasonable for a service that is awesome.

MailClark Response

vor 4 Jahren

Hi Andy, Thank you for your review! If you need help to start answering from Slack, let us know, we'd be happy to share some tips :)

Paul A.
Paul A.
CEO in Frankreich
Internet, 2-10 Mitarbeiter
Used the Software for: Mehr als 1 Jahr
Herkunft der Bewertung

One of the best Customer Service I've seen online, and boy have I tried a lot of services !

5 vor 4 Jahren

Comments: No need to check dozens of different email adresses everyday : everything is in slack, and manageable by everyone on our team. Possibility to exchange with non slack people through email, without leaving slack.

Pros:

Mailclark lets me get all my team's email directly in Slack, canceling the need to check multiple inboxes, multiple times per day. It makes us save time, and we really appreciate the possibility to do the same with Facebook Messages / Twitter accounts.

Cons:

I'd very much like to have a feature in which I could list all the conversations I've had with customers, partners that we deal with through Mailclark. For frequent conversations you can just leave a channel open, but for customer support it'd be great to be able to search for a contact and land directly in the slack channel dedicated to them, this way we'd have access to the chat history, etc. Would also very much like to be able to merge Facebook Messenger and Email channels when they're for the same customer.

MailClark Response

vor 4 Jahren

Hi Paul, thank you for your detailed feedback. You can give this feature a try: Type an email address in a DM to MailClark. MailClark will tell you whether you're written to this person and in which channel(s). Is it what you're looking for? Thank you your suggestion on common channels for Messenger + Email (FYI we already offer this feature for Twitter + Email).

Phil D.
CEO in Australien
E-Learning, 2-10 Mitarbeiter
Used the Software for: 6-12 Monate
Herkunft der Bewertung

Great slack app

5 vor 4 Jahren

Comments: Emails in one place

Pros:

Mailclark is easy to use, setup is as simple as creating email addresses and then chasing your apps to send to these email addresses instead.

MailClark Response

vor 4 Jahren

Hi Phil, Thank you for your review! If you ever have questions about MailClark, we'd be happy to help!

Franz-robert V.
Lead ux, senior dev in Niederlande
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Used the Software for: 6-12 Monate
Herkunft der Bewertung

It just works, and it keeps getting better

5 vor 4 Jahren

Comments: All communications in one channel : slack!

Pros:

I love the way the team handles support, kudos for that. Also love seeing the improvements coming along during the time we've been using it (most memorable are the intro of threaded replies, smtp support). And like I stated earlier, it just works. It does what you expect and is reliable doing so.

Cons:

Reply with attachments is not very intuitive. Also sometimes we get a bit too much mail and lose track of what we've replied to already (use it mostly for support request)

MailClark Response

vor 4 Jahren

Hey Franz, thank you from the whole team! About attachments, if you're using our new 'conversation threading' option, you'll see a new "Attach a file" button which makes things much easier. Also, we hope you'll enjoy the new feature we just released (if you've turned on 'conversation threading'): MailClark now alerts you when new messages are left unanswered. Finally, did you know you can mark your emails as done ¿ ? So you can easily see the ones still waiting for action.

Jason F.
Director of Business Development in Albanien
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Used the Software for: 6-12 Monate
Herkunft der Bewertung

Great addition to our Slack team

5 vor 4 Jahren

Comments: Streamlining email communication from remote chapters into one platform. I can access all email accounts from one location.

Pros:

It's been great using this software and seeing them listen to feedback and continue to add new features along the way. Their customer support team is able to help anytime I have a question. I look forward to continuing to use the software and helping them grow as well.

Cons:

Currently the only thing I'm waiting on is custom email signatures per inbox which I've suggested and talked to them about.

MailClark Response

vor 4 Jahren

Hi Jason, we¿ve taken good note of your feedback indeed. We¿ll keep you updated, thank you for your review!