Was ist Talkwalker?

Talkwalker ist eines der weltweit führenden Unternehmen sozialer Daten-Intelligenz, das Unternehmen und Agenturen hilft, soziale Daten sofort zu verstehen und Erkenntnisse daraus zu gewinnen, um zu handeln. Talkwalkers neueste Software überwacht und analysiert Online-Unterhaltungen in sozialen Netzwerken, Nachrichten-Websites, Blogs, Foren und vielem mehr. Talkwalker-Kunden genießen eine Kombination aus überlegener Datenqualität, der besten globalen Abdeckung, Unterstützung komplexer Suchanfragen, vollständig integrierter Bilderkennung und einfacher Datenintegration.

Wer verwendet Talkwalker?

KMUs, Großunternehmen, Agenturen

Talkwalker – Details

Talkwalker

2009 gegründet

Talkwalker – Details

Talkwalker

2009 gegründet

Talkwalker – Videos und Bilder

Videos zu Talkwalker
Talkwalker Software - 1 - Vorschau
Talkwalker Software - 2 - Vorschau
Talkwalker Software - 3 - Vorschau
Talkwalker Software - 4 - Vorschau
Talkwalker Software - 5 - Vorschau

Kosten ähnlicher Produkte wie Talkwalker vergleichen

Startpreis

Nicht verfügbar
Nicht verfügbar
Nicht verfügbar
Nicht verfügbar

Kostenlose Version

Kostenlose Version Ja
Kostenlose Version Nein
Kostenlose Version Nein
Kostenlose Version Nein

Gratis Testen

Gratis Testen Ja
Gratis Testen Ja
Gratis Testen Nein
Gratis Testen Ja

Talkwalker – Bereitstellung und Support

Kundenbetreuung

  • E-Mail/Helpdesk
  • Wissensdatenbank
  • Telefon-Support
  • Chat

Einsatz

  • Cloud, SaaS, webbasiert

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation
  • Videos

Funktionen von Talkwalker

  • @mentions
  • API
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Angebot in sozialen Medien
  • Anpassbare Berichte
  • Automatisierte Terminplanung
  • Benchmarking
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Content-Management
  • Dashboard
  • Dashboard-Erstellung
  • Daten-Import / -Export
  • Datenvisualisierung
  • Diagramm-Erstellung
  • Drittanbieter-Integration
  • Echtzeit-Analytik
  • Echtzeit-Berichterstattung
  • Echtzeit-Daten
  • Echtzeitüberwachung
  • Engagement-Tracking
  • Etikettierung
  • Inhalt-Bibliothek
  • Kalenderverwaltung
  • Kampagnenanalysen
  • Kampagnenmanagement
  • Kampagnenplanung
  • Kommentare / Notizen
  • Kundenspezifisches Branding
  • Lead-Zuordnung
  • Leistungskennzahlen
  • Multichannel-Datenerfassung
  • Multichannel-Management
  • Multichannel-Marketing
  • Nachterminierung
  • Nachverfolgung von Influencers
  • Sentiment-Analyse
  • Social Media-Überwachung
  • Social Performance Management
  • Social-Media-Integration
  • Soziale Werbung
  • Stichwort-Nachverfolgung
  • Suchen / filtern
  • Trend-Analysen
  • Visuelle Analytik
  • Wettbewerberüberwachung
  • Workflow-Management
  • Zugriffskontrollen / Berechtigungen
  • Überwachung

Siehe die vollständige Social Media Analyse Tools Liste

  • AB-Tests
  • API
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Angebot in sozialen Medien
  • Anpassbare Berichte
  • Anpassbare Vorlagen
  • Automatisierte Terminplanung
  • Automatisiertes Veröffentlichen
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Bildbibliothek
  • Content-Management
  • Daten-Import / -Export
  • Datenvisualisierung
  • Drag-and-Drop
  • Drittanbieter-Integration
  • E-Mail Marketing
  • Echtzeit-Analytik
  • Echtzeit-Daten
  • Engagement-Tracking
  • Etikettierung
  • Filtern nach Keyword
  • Inhalt-Bibliothek
  • Kalenderverwaltung
  • Kampagnen-Segmentation
  • Kampagnenanalysen
  • Kampagnenmanagement
  • Kampagnenplanung
  • Kampagnenplanung
  • Klick-Tracking
  • Kommentare / Notizen
  • Kontaktmanagement
  • Konversion-Tracking
  • Kundensegmentierung
  • Kundenspezifisches Branding
  • Leistungskennzahlen
  • Mehrere Kampagnen
  • Multichannel-Management
  • Multichannel-Marketing
  • Nachterminierung
  • Social Media-Überwachung
  • Social Performance Management
  • Social-Media-Integration
  • Soziale Werbung
  • Trend-Analysen
  • Verwaltung mehrerer Konten
  • Visuelle Analytik
  • Workflow-Management
  • Überwachung

Siehe die vollständige Social Media Tools Liste

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Erfahrungen mit Talkwalker

Alle 17 Nutzerbewertungen lesen

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
4,2
Kundenservice
4,2
Funktionen
4,1
Preis-Leistungs-Verhältnis
3,9

Nutzerbewertungen nach Bewertung

5
6
4
10
3
1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Maria B.
Maria B.
Social Media Coordinator in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The sky's the limit!

5 vor 2 Jahren

Vorteile:

Talkwalker is incredibly customizable. Once you've had a proper demo/training on this tool, honestly the sky is the limit with what you can do. I really enjoy using this product for social monitoring purposes and pulling data to build reports. It is a lot more accurate than other similar tools out there (that I have used) especially when calculating social sentiment. You can also build customized reports right on the platform or email reports!

Nachteile:

The tool isn't the most intuitive or user-friendly, but with a proper training you will quickly learn how to use it. There is just soooo much you can use this tool for! I would say you need to be pretty familiar with boolean queries as it functions mostly on that.

Grace H.
Grace H.
Senior Data Analyst at in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent product for the analysis and monitoring of social networks

4 vor 11 Monaten

Kommentare: This software provides us with all the data and indicators we need, it allows us to have a better perspective, it also offers me a very complete review on multiple topics, it has been very useful for our team when receiving information about our brand, now we have the possibility to access to different results and queries, it offers us faster reaction times, helps us in many useful ideas.

Vorteile:

It is an excellent tool for segmenting the audience, it offers an excellent system, the dashboard and reports are good too, it is very useful when it comes to campaign analysis, I can also use it for a variety of different auditory use cases, it also provides a large number of innovative functions, its reports can be customized and sent by email, it allows you to follow your communication campaigns and analyze the results, it also allows complex queries and sophisticated analyzes, the device is very intuitive and well designed.

Nachteile:

It is a very good and useful tool for strategies in social networks, I have nothing bad to mention about Talkwalker, its performance is very correct and it fulfills its functions correctly.

Verifizierter Rezensent
social media analyst in Indien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Talkwalker- Though presentation is good but poor data minning capacity

3 vor 2 Jahren

Kommentare: Not so much satisfied but it helped me in better visualization of data and help me understanding more metrics of analytics. But the overall experience is not so good

Vorteile:

It has lots of filters which give us many choices to make our data more specific and precise. Apart from this it visualization is awesome and that makes it very cool to use as we have everything on screen whatever we need. It is quite easy to use and query formation is also good. But the most important thing is that it has a separate dashboard thing in it which helps to segregate multiple clients.

Nachteile:

Data mining is very poor and sentiment tagging is also very poor. No when can trust in its data as it could be wrong. Second thing is that it shows different data on the dashboard and when we download it then data count become different

Guido N.
Guido N.
Digital Media Manager in Italien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Web listening made simple (but with limits)

4 letztes Jahr

Kommentare: We use it in our agency to track the brand names of some clients and to discover trends and topics around certain brands or products.

Vorteile:

I like the very user friendly interface: it's simple to browse through its functions and features. Help pages are comprehensive and useful. Support is great: whenever you have doubts or problems, they are available to help you find the best solution to your needs (mail, phone, virtual meeting). It can scan many web properties (websites, blogs, forums, most social media) for keywords or hashtags. Keyword creation is quite easy, also for very complex "constructions" (with many operators letting you build any kind of expression). It is a bit pricy, but when compared to similar platforms it turns out that it's one of the cheapest.

Nachteile:

Listening is very limited on Facebook and Instagram (because Facebook limits what's passed through its APIs, after privacy concerns of the past years). Automatic analysis of the sentiment of the mentions is not totally satisfying, requiring a lot of manual work to correct the platform suggestions. There is no analysis of the profiles who mention your keywords. In the end, it's very useful to track possible "crisis events", but it's not very useful if you want to analyze how certain topics or brands are treated on the web, to understand what people talk about and where this occurs.

Loïc B.
Analyst in Frankreich
Öffentlichkeitsarbeit und Kommunikation
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product

4 vor 5 Jahren

Kommentare: Talkwalker works flawlessly and enables anyone to get relevant insights at a glance. The software is really user-friendly, and has many settings that can be finely customized. The monitoring is good and accurate (almost all online media types are supported, as well as print and broadcast). Reports and dashboards are easy to made and easy to share (via email on a scheduled basis for instance), every type of data (charts, publications etc) can be exported in various formats (csv, ppt, xls etc.). or even embedded on other platforms (via json, xml, rss feed...). This is useful to do further analysis on the data collected. Alerts work well, which is very valuable when doing crisis communication. Besides, new features are added regularly and customer support is great. I would totally recommend it.