Swoogo

Simple, Intuitive Event Registration Software

Vorteile:

We are just getting the ball rolling with Swoogo, but I'm already impressed! It has been very easy to set up. My members have appreciated his easy the registration is. For me, the automation options are the real star. I am able to automate confirmation emails, “know before you go” emails, registrant invoices, daily and weekly custom registration and transaction reports and more!

Nachteile:

The only part that has caused any challenges so far has been our integration with authorize.net but we are working through solutions and Swoogo seems to be very easy to work with

Swoogo is the best in town!

Vorteile:

This software is widget based which is the "drag and drop" feature. Which makes building super quick, super easy and super customizable. The finished product looks like you spent weeks developing it. The registration process is also super easy to customize and add logic too. You are able to create multiple paths and get really specific. In addition to that, you can have specific emails based off registration. The reporting is very clear and concise and gives you all you need to know up front as well. The support team is available basically around the clock and are super personable and ready to help.

Nachteile:

There are only 2 things I wish I could change about Swoogo: 1. I wish the platform had abstract management (which that may be in the works *fingers crossed). and 2. I wish there was a call center instead of chat/email for the support team. Granted the support team is absolutely wonderful. They reply quickly, they are detailed and they have event sent me video chats to walk through issues before. But it would be nice to have a last resort phone number in case of emergencies.

Swoogo for your events?

Kommentare: I recommend you try Swoogo and see if it works for you and if it does great.

Vorteile:

We like that with Swoogo you can transfer data from one platform to the other, and it offers a good number of features that other event management products don't. It also gives you the opportunity to use it for more than one event which is awesome due to the number of events we host in a year.

Nachteile:

Customer service is the worst and getting them to add basic tools is a waste of time. They have you send a request and if it gets more votes from people requesting the same feature then they will work on it, otherwise, you are left paying $ for something you can't use.

The most amazing product! - Incredible registration and virtual event software.

Kommentare: I use Swoogo for everything! It has become the most essential tool for our business and a huge added benefit for our clients.

Vorteile:

The system is so customizable to our needs. We use it for a number of different types of events and forms and it covers all our needs. Another perk is that it allows for unlimited registrations, which helps me keep everyone tracked and counted in the system without worrying about being charged per person.

Nachteile:

I'd love a quick way to duplicate a webpage across events.

Top Business Decision | Selecting Swoogo for Event Management

Kommentare: Exceptional. We learn and discover new features and functions with every event we host, and my opinion of the software just keeps improving.

Vorteile:

After migrating from another highly rated event management software, I assumed Swoogo as a product may be equivalent. Wrong. It has exceeded our expectations on performance and features in every way. Registration? Superior. Session Check-In Functionality? Superior. Seating Charts: Fully integrated into registration, and out of this world better. Self-Check-in: Fully integrated, free, and fantastic. And customer service? Responsive and knowledgeable. On top of the features, Swoogo's pricing structure is a huge benefit. Our organization hosts many events. With the pricing structure of past event management software, we paid per registrant. As a result, we were forced to use two separate platforms; one for paid events, one for free events. With Swoogo's pricing model, for the first time we are able to run all events on a single platform. Overall, I have been blown away and count bringing Swoogo to our organization as one of the best business decisions I have made in my career.

Nachteile:

I have two wish list items for improvement. 1) Customer service can only be contacted by email/ticketing system. There is no phone or chat support, and when you have a time sensitive question, that would be appreciated. 2) My rule of thumb with Swoogo is that absolutely everything 'can' be done, it's just a matter of figuring out how. There is an infinite number of 'if this/then that' customizations, but getting to the desired outcome is not always fully intuitive. Fortunatley, customer service is both patient and creative when faced with a 'we are trying to get the reg flow to work like this...'