Computicate PSA
von Computicate
Beliebte Produkte
Wer nutzt diese Software?
IT Managed Service providers (MSPs) that are ready to take the next step with their business by automating their back office and service delivery.
Durchschnittliche Bewertung
5 Bewertungen- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 5 / 5
- Funktionen 5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
Produktdetails
- Startpreis 49,00 $/Monat
- Preisinformationen Pay per month for what you use. No setup fees, no multi-year contracts.
- Kostenlose Version Nein
- Kostenlose Testversion Ja
-
Einsatz
Cloud, SaaS, Web
-
Training
Live Online
Webinare
Dokumentation
-
Kundenbetreuung
Support während der Geschäftszeiten
Online
Angaben zum Hersteller
- Computicate
- https://www.computicatepsa.com/
- Gegründet 2016
Über Computicate PSA
Computicate is the Professional Service Automation platform for ambitious Managed Service Providers (MSPs), that aim to grow and deliver world class services.
In achieving that goal, PSA is much more than just another module or software tool used along the way. Configured properly, PSA makes your Managed Services operation dependable, efficient and ready to scale.
Getting this done, the easy way, is exactly where Computicate makes the difference.
Computicate PSA Funktionen
- Automatisiertes Routing
- Dokumentenspeicher
- E-Mail-Integration
- Echtzeit-Chat
- IT-Asset-Management
- Kundenspezifisches Branding
- Management von Dienstgütevereinbarungen (SLA)
- Multi-Channel-Kommunikation
- Netzwerküberwachung
- Self-Service Portal
- Ticket-Management
- Verfolgung von Interaktionen
- Warnungen / Eskalation
- Wissensbasis-Management
- Abrechnung & Rechnungsstellung
- Backup-Management
- CRM
- Dashboard
- Fernzugriff
- Help-Desk
- Korrektur-Management
- Live-Chat
- Problemmanagement
- Projektmanagement
- Terminplanung
- Überwachung ferngesteuerter Systeme
- Abrechnung & Rechnungsstellung
- Angebotserstellung
- Angebotsmanagement
- CRM
- Dokumentenmanagement
- Kundenportal
- Portfoliomanagement
- Projektmanagement
- Ressourcenmanagement
- Werkzeuge zur Zusammenarbeit
- Zeit & Kosten Verfolgung
- Beschaffungsmanagement
- Configuration Management Database (CMDB)
- Fernbedienung
- IT-Asset-Management
- Mobiler Zugriff
- SLA-Management
- Self-Service Portal
- Störfallmanagement
- Veränderungsmanagement
- Wissensdatenbank
- Abrechnung & Rechnungsstellung
- Auftragsmanagement
- CRM
- Einkauf
- Finanzmanagement
- Inventarverwaltung
- Leistungskennzahlen
- Lieferanten-Management
- Marketing-Management
- Mitarbeitermanagement
- Projektmanagement
- Terminplanung
- Trainingsmanagement
- Zeit & Kosten Verfolgung
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Die hilfreichsten Reviews für Computicate PSA
Works great with continuum
Mit Google übersetzen
Bewertet am 17.4.2019
Kommentare: It's been great for my business. My other ticketing system worked but it didn't get the tickets from Continuum. The rep is great and he is open to feedback and ideas about making his product better.
Vorteile: It works with Continuum flawlessly. Ticket making is great and there are a lot of options for how anyone needs to run their business and dispatch their techs. Sales Items, Managed systems, etc all sync with Continuum perfectly. Easy to make sure contracts are up to date with all the systems.
Nachteile: UI needs rearranging/cleaning up but I know that's in the works but it's not bad at all.
Great Integration & Support
Mit Google übersetzen
Bewertet am 3.6.2019
Kommentare: My experience with Computicate has been very positive. We use it regularly and are very satisfied with its impact in our organization. The development team is in-tune with the needs of their user community and positive changes happen quickly. Overall I'm very satisfied with this product.
Vorteile: The product is very flexible and the integration options cover the majority of MSP platforms and tools out there.
Nachteile: It's not yet fully mature. But that's not necessarily a bad thing, when you take into account the potential for all it can become.