Wer nutzt diese Software?
We serve B2B teams with a growing product where user feedback is or is becoming hard to manage. Track your feedback with simple feature voting.
Durchschnittliche Bewertung3 Bewertungen
- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
- Startpreis $50/Monat
- Preisinformationen Start small and scale as you get more value.
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2015
Canny lets you keep track of which customers want which feature requests at scale. This data helps your team make more informed product decisions.
- Berichterstattung über Anrufe
- Überwachung der Beschwerden
Die hilfreichsten Reviews für Canny
Bewertet am 1.4.2019
Best system we've used for tracking feedback
Kommentare: Before Canny, we were using a product that was very well established in the market, but a negative experience for ourselves & our customers to use. With Canny we're seeing higher engagement from our customers (thanks to the Intercom integration especially) and improved internal visibility of customer feedback.
Vorteile: Canny is perfect for what we need - it was easy to embed into our SaaS product, the design is clean & straightforward, and the integrations with Slack, JIRA, & Intercom are incredibly useful. Many great chats have been kicked off in our team from the Slack integration (like a suggestion hitting x number of votes). The Canny team made transitioning from our old platform easy, and onboarding our team was very quick.
Nachteile: Being able to use a custom domain would be nice (like suggestions.x.com), but the Intercom integration more than makes up for it.
Antwort des Softwareanbieters
von Canny an 3.4.2019
Thank you so much for your kind words! We're so happy you and your customers are enjoying Canny.
We actually do offer the ability to use a custom domain! You can set this up in your admin settings > custom domain. We're always around if you need help!
Bewertet am 2.4.2019
Great tool for Product Teams
Kommentare: Love Canny. I'm really excited to see how the product grows and will be a part of our team. We currently have the tool heavily integrated into our Product, Marketing and Development teams. Outside of the great toolset; the team has been great to work with - every question gets answered, and they want to understand how we use the tool.
Vorteile: Very easy to connect to our customer database and provide them an in app experience for feature requests. The voting features, and ability to move requests through statuses to release makes it easier for customers to stay instep with us.
Nachteile: It's a new company so they have some catching up, but so far seem to have great priorities that align with client needs.