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OroCRM
Was ist OroCRM?
OroCRM ist eine Open-Source-CRM-Plattform, die mit höchster Flexibilität entwickelt wurde, um alle geschäftlichen Anforderungen zu erfüllen. Die Lösung bietet robuste Kundenverwaltungstools, leistungsstarke Berichterstellung und ergänzende Integrationen von Drittanbietern. Kunden können sich entweder in einer SaaS-/Cloud-Umgebung oder vor Ort einrichten. Ob ein Unternehmen eine große multinationale Einheit oder ein mittelständischer Einzelhändler ist, OroCRM ist die beste Lösung, um Kundendaten zu nutzen, Beziehungen aufzubauen und den Umsatz zu steigern.
Wer verwendet OroCRM?
Diese flexible Plattform kann die Bedürfnisse jeder Branche erfüllen. Es spielt keine Rolle, ob dein Unternehmen eine große multinationale Einheit oder ein mittelständischer Einzelhändler ist. Die Plattform kann überall von 5 bis über 1.000 Benutzer skaliert werden.
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Bewertungen über OroCRM
Oro gives amazing B2B flexibility
Vorteile:
The integration of CRM and eCommerce functionality cannot be overestimated. We also like the ability to adapt not only content, but, workflows to segments and groups of users. Having multiple checkout processes depending on whether the user is a dealer, a large distribution partner, or just an occasional buyer are fantastic.
Nachteile:
We had to customize some of the features including the Case Management system (think Zendesk functionality) to use them on the eCommerce front end.
We are users and resellers of the product. We just find it ok for our needs
Vorteile:
It is easy to use and customize. End user experience is great. Its multichannel capabilities are a must for today's business.
Nachteile:
Lack of complete Italian localization. It is not a problem for us, but some our customers are not english speakers.
A good fit for companies with both B2B sales teams and B2B eCommerce
Vorteile:
oroCRM offers the best user experience and the best interface for sales teams who use the direct channel and the online channel to get rewarded for their closed sales. To flip statistics and customer data from one to another channel is so easy as click on a button. There is no need to implement an eCommerce portal or a CRM standalone solution because OROCRM has an extended solution called oroCommerce and you can cover both areas with that extension.
Nachteile:
Maybe it is a bit late for them in market timing, as the landscape is full of CRM solutions and B2B eCommerce solutions well proven and already extended in big and mid sized companies.
We converted from another CRM system to ORO recently. Could not be happier with the results.
Kommentare: Better lead management, lower costs, improved time efficiency
Vorteile:
The open source nature of ORO allowed us to completely customize a tool that met our needs. The team at ORO is top notch. Quality development, timely and great communication. ORO is much more cost effective than what we were using & other tools we explored
OroCRM increases the efficiency of sales channels
Vorteile:
OroCRM includes high quality features that are quite useful for increasing the revenue of each individual sales channel.
Nachteile:
That will be so much useful if OroCRM could provide more flexible options for each sales channel.
