---
description: Detaillierte Informationen über Sync.com zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: Sync.com Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Filesharing Programme](/directory/30909/file-sharing/software) > [Sync.com](/software/161061/sync-com)

# Sync.com

Canonical: https://www.capterra.com.de/software/161061/sync-com

Seite: 1 / 4\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/161061/sync-com?page=2)

> Sync.com ist ein sicherer Dropbox-Ersatz, dem über 700.000 Unternehmen und Einzelpersonen weltweit vertrauen.
> 
> Bewertung: **4.3/5** von 57 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Sync.com?

Kleine und mittlere Unternehmen

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.3/5** | 57 Nutzerbewertungen |
| Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 3.8/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Sync.com
- **Region**: Toronto, Kanada
- **Gegründet**: 2011

## Gewerblicher Kontext

- **Startpreis**: 8,00 $
- **Preismodell**:  (Kostenlose Version verfügbar) (Kostenlose Testversion)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Australien, Kanada, Singapur, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- API
- Backup und Recovery
- Content-Management
- Dateitransfer
- Datensynchronisation
- Dokumentenmanagement
- Dokumentenspeicher
- Drag-and-Drop
- Echtzeit-Synchronisierung
- Filesharing
- Verschlüsselung
- Versionskontrolle
- Werkzeuge zur Zusammenarbeit
- Zugriffskontrollen / Berechtigungen

## Integrationen (2 insgesamt)

- Microsoft Excel
- Microsoft Word

## Optionen für Kundensupport

- E-Mail/Helpdesk
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Filesharing Programme](https://www.capterra.com.de/directory/30909/file-sharing/software)

## Ähnliche Kategorien

- [Filesharing Programme](https://www.capterra.com.de/directory/30909/file-sharing/software)
- [Cloud-Speicher](https://www.capterra.com.de/directory/31310/cloud-storage/software)
- [Content Collaboration Tools](https://www.capterra.com.de/directory/32935/content-collaboration/software)

## Alternativen

1. [Google Drive](https://www.capterra.com.de/software/161425/drive) — 4.8/5 (28616 reviews)
2. [OneDrive](https://www.capterra.com.de/software/161304/onedrive) — 4.5/5 (12864 reviews)
3. [Google Workspace](https://www.capterra.com.de/software/168389/google-workspace) — 4.7/5 (17703 reviews)
4. [Dropbox](https://www.capterra.com.de/software/143068/dropbox-business) — 4.5/5 (21714 reviews)
5. [iCloud](https://www.capterra.com.de/software/204717/icloud) — 4.6/5 (1986 reviews)

## Nutzerbewertungen

### "Good storage option in low budget" — 4.0/5

> **anjum** | *4. November 2024* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: interface is good and storage options are economical
> 
> **Nachteile**: Integrations are not that easy and should be improved

-----

### "Sync Cloud Storage - Canadian Local Favorite" — 5.0/5

> **Holly** | *23. März 2025* | Buchhaltung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Ease of use, integration into MS Windows and speed of upload/download time. And it's Canadian\!
> 
> **Nachteile**: Sometimes it's difficult to edit the share settings. I have a hard time deciphering between the team sharing and the send a link sharing.
> 
> Overall it has been great\! Affordable, quick and perfect for what I needed it for.

-----

### "Ditched Dropbox for Sync" — 5.0/5

> **Kevin** | *23. Februar 2024* | Hochschulbildung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: There are many file repository services available in the Cloud these days, but few have end-to-end encryption like Sync.  That was the main reason I transferred all my personal files from Dropbox to Sync: to maintain maximum privacy.  I'm the only one who holds the keys to my data.
> 
> **Nachteile**: The web interface works fine on a monitor, but is somewhat hard to use on a mobile device.  Sync has a mobile app that works well on modern devices, but there have been times when I've needed to access my Sync files on a mobile device that was too old to run the app.
> 
> Sync gives me fast, easy, and private access to my files whenever I want and wherever I am: at home, at work, or on-the-go.  I've been using Sync for 2 years and don't ever remember having a problem.  I've never lost a file or had a file get corrupted.  Their service has been great\!  I would highly recommend giving them a try.  They offer a free tier with paid options available if you need more features.

-----

### "I had a very disappointing experience with Sync.com." — 1.0/5

> **Keri** | *12. Juli 2026* | Einzelhandel | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: Kept most of my files safe.   Strong security and encryption privacy-focused approach. Desktop application was generally easier to use than the web interface.
> 
> **Nachteile**: The platform was consistently unreliable. It would frequently just sit there spinning, and simple tasks like creating a folder often wouldn't work. I could usually accomplish those same tasks on my desktop, but that defeats the purpose. I was paying for a cloud service because I needed it to work across my devices without constant issues.&#10;&#10;To make matters worse, once I notified Sync.com about these issues, it took months before they even attempted to investigate them. Throughout that time, they were never able to give me a clear explanation for why the platform was performing so poorly or what was causing the problems. I spent months dealing with an unreliable service while waiting for answers that never came.&#10;&#10;What really frustrated me was when I needed help recovering documents. One of the reasons I chose a paid service was because I expected reliable support if something went wrong. Instead of actually helping, support simply emailed me instructions and expected me to do the recovery myself.&#10;&#10;Could I eventually figure it out? Yes. But that's exactly why I was paying for the service—to save time and have knowledgeable support when I needed it. I'm busy, and I expected a premium service to provide premium support, not links to documentation and instructions to do it all myself.&#10;&#10;Between the unreliable platform, the months-long delay in addressing reported issues, the inability to explain or resolve the problems, and the lack of meaningful customer support, I can't recommend Sync.com. I eventually moved my files elsewhere and wish I had done it much sooner. If you're paying for a premium cloud storage service, you should expect it to work reliably and receive timely, effective support when it doesn't. Unfortunately, that wasn't my experience.
> 
> Took way more time than I had trying to fix the issues.  &#10;Web interface was extremely slow and frequently froze.&#10;Basic tasks like creating folders often failed.&#10;Customer support took months to investigate reported issues.&#10;Support could not explain or resolve the underlying problem.&#10;Recovery assistance consisted mainly of sending instructions instead of providing hands-on help.&#10;Overall experience did not justify the subscription cost.

-----

### "A perfectly suited solution for us." — 5.0/5

> **Nicholas** | *30. September 2024* | KapitalmÃ¤rkte | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Data encryption, real time backup, ownership of our data.
> 
> **Nachteile**: I cannot think of a feature we are missing or an issue me and the team have faced while using Sync.
> 
> We are very pleased to count Sync as a trusted partner providing us with the cloud storage services our company requires. The encryption, real time backup and ownership of our data are the features that caught our attention. Compliance with the rather demanding requirements of our local (Swiss) regulators is also easily met.

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Seite: 1 / 4\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/161061/sync-com?page=2)

## Links

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