Solutionreach

Solutionreach

von Solutionreach

Wer verwendet Solutionreach?

From single practice to enterprise size companies.

Was ist Solutionreach?

Solutionreach is 100% focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable practice. We show practices how to improve the experience for patients and providers. To learn more, schedule a consultation now at www.solutionreach.com.

Solutionreach – Details

Solutionreach

https://www.solutionreach.com/

Gegründet 2001

Solutionreach – Kostenübersicht

Solutionreach bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von Solutionreach ist ab 299,00 $/Monat verfügbar.

Startpreis

299,00 $/Monat

Preisinformationen

Pricing Includes SR Platform and SR Conversations

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Solutionreach Funktionen

Optiker Software
Inventarverwaltung
Rückruf-Nachverfolgung
Terminverwaltung
Versicherungsmanagement
Verwaltung von Patientenakten
Fortschrittsverfolgung
Kollaboration
Mobiler Zugriff
Patientenportal
Patientenweiterbildung
Persönliche Gesundheitsakte
Pflegeplanung
Selbstorganisation
Terminplanung
Textnachrichtenversand
Inventarverwaltung
Patientenabrechnung
Patientenfluss-Management
Patientenportal
Reklamationsabwicklung
Terminplanung
Terminverwaltung
Verwaltung von Patientenakten
Vorher-Nachher-Bilder
Anruferinnerungen
E-Mail Erinnerungen
Kalenderverwaltung
Nachverfolgen von Terminbestätigungen
Online-Buchung
SMS-Erinnerungen
Terminplanung
Umschuldung
Wiederkehrende Termine
Zahlungs-Erinnerungen
Behandlungsplanung
Bildgebung und Röntgenstrahlung
Diagramm-Erstellung
Kundenmanagement
Medizinische Abrechnung
Reklamationsabwicklung
Termin-Erinnerungen
Terminverwaltung
Verwaltung von Patientenakten

Solutionreach – Nutzerbewertungen

Zeigt 5 von 184 Nutzerbewertungen

Gesamt
4/5
Benutzerfreundlichkeit
4/5
Kundenservice
3,8/5
Funktionen
4/5
Preis-Leistungs-Verhältnis
3,7/5
Lindsay C.
Office Manager
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 13.8.2018

"Solutionreach"

Kommentare: Overall experience is a positive one!

Vorteile: Solutionreach has helped grow our office tremendously. We have been able to reach out to people that we haven't seen in years, and remind them that they need an eye appointment. I think the biggest thing that our patients comment on is how they love all of the appointment reminders. We all lead busy lives and a few reminders are always helpful. I feel like our office has had a steady schedule since we've had solutionreach.

Nachteile: The only complaint I have is that we have Solutionreach customer service asking to do a free trial of some of the add on's that they have from time to time. They set it up and tell us that they will contact us when the trial is over to see if we want to add it to our subscription. The first time we did that we didn't receive a call and they automatically put that service on our account. They told us that it couldn't be taken off for a year because it wasn't cancelled in the appropriate time (event though they were going to call us). My advice is to make sure you call and cancel a few days before the trial is up.

  • Quelle des Nutzers 
  • Bewertet am 13.8.2018
Michelle S.
Practice Manager
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 10.6.2019

"Take the hassle out of appointment setting"

Kommentare: Solution reach has allowed my clinic to maintain recalls in a timely manner and fill our appointment book faster than ever with our new online scheduling.

Vorteile: I love that not only does this software text my patients to remind them of their appointments it also tells them they are overdue for an exam. This takes the hassle out of managing recalls and allows my staff to focus on tasks at hand in the clinic. We can text patients if we need more insurance information when they schedule online which sets the insurance verification position up for success and allows patients to easily and conveniently schedule online.

Nachteile: If you do not set the amount of reminders you want sent to your patient for appointments some patients may be annoyed they received multiple reminders.

  • Quelle des Nutzers 
  • Bewertet am 10.6.2019
Jessica F.
Clinic Supervisor
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 12.6.2020

"Solution Reach"

Kommentare: Positive. Changed the way we reached out to patients with proven results. We let the software work for us and it has been amazing.

Vorteile: Proven results. Ease of implementation into daily medical practice. Patients respond positive to notifications. Highly effective in contacting hard to reach patients.

Nachteile: Advanced functions in software required more attention given to be efficient and effective in marketing - although customer service was always available and very helpful at solving these issues.

Antwort des Softwareanbieters

von Solutionreach an 16.6.2020

Thank you for the review, Jessica. Happy to hear your having success with Solutionreach!

  • Quelle des Nutzers 
  • Bewertet am 12.6.2020
Sarah K.
Optometrist/owner
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 19.9.2019

"Very unhappy with this company."

Kommentare: Solutionreach does not allow me to control my business how I want to.

Vorteile: The software did get reminders and recalls out to patients as expected.

Nachteile: Company was too controlling. When we would try to change or customize, the company would change our preferences. I also felt the service was too expensive for what was provided. But the biggest complaint I have is that we were told that after a one year contract we would not longer be on a contract. So when we decided to use a different service, the company claimed we had a contract to continue, which they could not produce. They refused to stop the service, they refused to stop charging us monthly, and even when we physically deactivated patients so they wouldn't receive the messages, the company REACTIVATED them. This borders on dishonest. There are much better choices.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 19.9.2019
Bob C.
Administrator
Gesundheit, Wellness & Fitness, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 12.9.2019

"Solution Reach for Your Physician Practice"

Kommentare: This product has allowed me to reduce 0.5 FTE due to less phone calls being received in the practice. With Solution Reach we have been able to be more responsive to our patients via text messaging when it comes to appointments and sending patients test results.

Vorteile: First and foremost this product is very user friendly.

Nachteile: The practice has not experienced any issues with this product.

Antwort des Softwareanbieters

von Solutionreach an 16.9.2019

Glad to hear the product has been such a help!

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 12.9.2019