Loopy Loyalty

Loopy Loyalty

von Loopy Loyalty

Wer verwendet Loopy Loyalty?

Für Cafés, Restaurants, Bars, Fitnessstudios, Fitness-Center, Friseursalons, Massagesalons, Nagelstudios und vieles mehr.

Was ist Loopy Loyalty?

Loopy Loyalty ist die weltweit einzige von Blockchain unterstützte Webanwendung zum Erstellen und Verwalten von digitalen Stempelkarten für Apple Wallet und Google Pay. Entwerfe deine Karten online, senden Push-Nachrichten an Kunden, erfasse den Transaktionsverlauf und sehe dir die Kundeninformationen an. Kein technisches Wissen erforderlich, keine Notwendigkeit, deinen POS zu berühren, und keine App-Entwicklung notwendig.

Loopy Loyalty – Details

Loopy Loyalty

https://loopyloyalty.com/

Gegründet 2012

Loopy Loyalty – Kostenübersicht

Loopy Loyalty bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Loopy Loyalty ist ab 15,00 $/Monat verfügbar.

Startpreis

15,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Loopy Loyalty Funktionen

Kundenbindung Software
Aktivitäts-Verfolgung
Bonus-Verwaltung
CRM
Geschenkkarten-Management
Kundenkarten
Mitglieder-Portal
Mitgliedschaft-Management
Treueprogramm
Zugriffsquellen-Verfolgung

Loopy Loyalty – Nutzerbewertungen

Zeigt 5 von 37 Nutzerbewertungen

Gesamt
4,5/5
Benutzerfreundlichkeit
4,4/5
Kundenservice
4,3/5
Funktionen
4,3/5
Preis-Leistungs-Verhältnis
4,1/5
Christos K.
General Manager
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 19.10.2017

"Great product!"

Vorteile: The online platform is very easy to use and the stamper app works great and very easy to use. Customer support is great, very helpful and responds really fast to questions.

Nachteile: Per month for the "Growth" plan is too expensive. It would be great to have the "Growth" plan for half that price.

Antwort des Softwareanbieters

von Loopy Loyalty an 25.10.2017

Thanks for your review Christos! We're glad that Loopy Loyalty and the stamper app is very easy to use.

  • Quelle des Nutzers 
  • Bewertet am 19.10.2017
Verifizierter Rezensent
President
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 19.7.2019

"Creative alternative to traditional stamp and reward cards"

Kommentare: Overall, a fun and creative way to offer customer incentives and encourage repeat purchases. Makes reward program slightly less boring.

Vorteile: I like the fun layout and design of the digital stamp cards and how it easily integrates into mobile wallets. I also like how you can remotely add stamps to a customers digital card directly from the web and the targeted location-based push notifications that allows us to target nearby customers and entice them to stop by. This encourages impulse visits/purchases with pop-up deals.

Nachteile: The customers reward accounts are not linked to any POS which can be a good and bad thing. This means you can send reward credit directly from the web to their account without any transaction taking place. However, it also means you first need their account information to add reward after purchase. Then you need to actually apply the reward to their account. If they allowed reward accounts to be linked to a specific credit or debit card, this would allow rewards to be automatically applied when they buy and makes it a seamless process. This also removes 2 steps from the whole process which saves employees time and reduce wait times for customers). This method is used by other reward service companies such as 'Thanx' reward app. I believe Loopy Loyalty can benefit from it as well.

  • Quelle des Nutzers 
  • Bewertet am 19.7.2019
Kimberly S.
owner
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    1/10
  • Quelle des Nutzers 
  • Bewertet am 23.10.2017

"customer use is difficult and cumbersome and requires lots of explanation "

Kommentare: more frustrations than benefits thus far. Suggested improvements on customer side would make this an awesome app.

Vorteile: I like all the features available to a business owner. It is a very valuable tool to separate yourself from the crowd.

Nachteile: The app needs pop ups instructing customers through sign up or a banner "To Finalize enrollments, click add button to finalize enrollment and add to your wallet". I should not have to send a video or instructional card which I am currently having to do to new customers. The link alone left most confused and only enrolled, not installed. Additionally, on iPhones you can not see the entire message when the phone is locked. If I click on the message the card opens up and you do not see the message on the card. The only way the customer can see the message is to click on the bottom left corner on the "I". This is not discoverable by most customers without instructions.......WAY to much effort on customer side. .....

Antwort des Softwareanbieters

von Loopy Loyalty an 25.10.2017

Thanks for the feedback Kimberly. Glad to hear you like all of the features Loopy Loyalty can provide you as a business owner. And thanks for letting us know your thoughts about Apple Wallet passes. While there might be a bit of an education aspect to get customer to install your card, we hope that it will continue to get easier with Apple Pay being even more widely adopted (and mobile wallet content being used even more). We'll also share your feedback directly with Apple and will continue to keep you posted on any future changes with Apple Wallet.

  • Quelle des Nutzers 
  • Bewertet am 23.10.2017
Stephanie F.
Owner
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 20.6.2018

"Exactly what I needed"

Kommentare: I think it's definitely boosted my sales. It's also increased customer retention. In my business, customer loyalty requires work. This tool has definitely helped with that.

Vorteile: I was looking for a loyalty card program that was easy to use and didn't cost an arm and a leg. This fit the bill PERFECTLY. It's very easy to use (on both the owner and customer side), and it's quite reasonably priced, in my opinion. Their customer service people are readily available, if you need them, and they're super helpful. All in all, this is a good service for anyone looking for a simple, easy-to-use loyalty program.

Nachteile: You have to check to be sure it's asking for all the customer data. As an example, I didn't notice it was only asking for customer first names. So my first 25 customers have only their first names inputted. That makes it a little awkward when you're trying to figure out which Amy's card you're about to punch. Couple this with the fact you can't add to their data once entered (or at least I haven't figured out how yet), and it could potentially be a real mess. But that can be solved with a little more attention paid by the card owner. I don't know if it's a failure on Loopy's part so much as just a "Buyer, pay attention" kind of thing.

  • Quelle des Nutzers 
  • Bewertet am 20.6.2018
Stephen M.
World snooker coach
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 24.8.2017

"Loopy Loyalty is the penultimate personal user experience - and more! "

Vorteile: When searching for ways to interact with my customers on a one-to-one or group basis, I am yet to come across a platform so easy and direct as Loopy Loyalty!
The simple fact of sending a personalised message to a user couldn't be easier and the results couldn't be more rewarding for both my company or the customer receiving their latest reward/stamp. I also loved how I could personalise the stamps to make their fit my company brand and give it that extra luxurious touch!

Nachteile: There is very little I don't like about the product as it's efficientcy and power is everything I asked for. The only thing I have suggested to support is for the personalised name tag to be viewable on the pass and they replied immediately with a suggestion it maybe included in the near future! Thanks!

Antwort des Softwareanbieters

von Loopy Loyalty an 24.8.2017

Thanks for the review Steve!

  • Quelle des Nutzers 
  • Bewertet am 24.8.2017