Veloce

Very easy interface, easy to learn for older people, big colourful buttons easy to see.

Vorteile:

I like that it's easy to use and easy to learn. This is important when you regularly hire new staff. It's also an added bonus that the interface is easy to use for older generations not familiar with computers. Also a very stable system, no crashes!

Nachteile:

I don't have many cons, some very specific things that are probably only an issue with few merchants. Too long to describe here but generally very few cons if any.

Online platform to be improved drastically

Kommentare: I really like the product a lot and wish the customer support and reaction time to solve a problem was half as good

Vorteile:

Easy to use and to program. Well adapted to sitting restaurant business

Nachteile:

The veloce analytics is very weak. Work half the time. Half of my restaurants dont have accurate sales on it (my actual sales and the ones on veloceanalytics are different when they should be the exact same)

Not what we were promised. Buyer beware!

Kommentare: The major benefit was the realization that for future restaurants I intend on opening I will use a different software provider.

Vorteile:

Its ability to quickly and definitively expose itself as a deficient and less than mediocre POS system.

Nachteile:

It is clunky, require a lot of cabling and third party software that needs to be pirated in order to access the Back Office function remotely. The developers have promised us many fixes and improvements but they never get done. It is very expensive to set up and the service contract is not clear what is included. I

Simple and scalable

Kommentare: Very happy and satisfied especially their reliable technical support

Vorteile:

I like the simplicity and reliability of the system. User interface is user friendly and easy to adapt it to your need. The reporting is very strong and can be trailered to specific data measurement.

Nachteile:

1- Due to Microsoft environment it may need a regular reboots to clear the memory of transient errors. 2- Lack of graphics to the interface

Veloce POS Review

Kommentare: We have been with Veloce for over 5 years and have had great experiences with the company. Their support and development are on the right track.

Vorteile:

Excellent platform with many features including reporting, menu customization and localization features, head office control and updates, grouping, and the POS system themselves are very nice and visually up to date. Mobile app available for live reporting. Customer service is excellent.

Nachteile:

Certain features in the reporting could be improved to better visualize the data. Eventually, have data transfer from the stores to head office live or through the cloud would be best.