Wir helfen Unternehmen seit 17 Jahren,
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Help Desk Migration
Was ist Help Desk Migration?
Help Desk Migration ist ein einzigartiger Service, mit dem Daten von einer Plattform auf eine andere verschoben werden können. Der Service unterstützt rund 30 der beliebtesten Helpdesk-Systeme:
Zendesk, Freshdesk, Freshservice, Kayako, Intercom, Desk.com, Help Scout, Parature, Samanage usw. Du kannst auch Daten von und zu CSV-Dateien migrieren.
So ist eine Migration von Tickets, Kontakten, Agenten, Anhängen und anderen Daten innerhalb weniger Stunden möglich.
Wer verwendet Help Desk Migration?
Alle Unternehmen
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Bewertungen über Help Desk Migration
Migration from Oracle Cloud to Zendesk. A smooth transition.
Kommentare:
Having a smooth transition from our old CRM to our new ticketing system.
Maintaining our old data accessible for our CS agents.
Vorteile:
Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
Nachteile:
Our custom logics were not compatible with the automated import feature. This issue was handled in a timely manner and with professionalism.
Antwort von Help Desk Migration
vor 6 Jahren
Thank you, Gauthier! I wish you and Thule Group all the best! Kind regards, John
This product was perfect for helping us migrate our support ticketing software!
Kommentare: We migrated from Zendesk to Hubspot for our ticketing software.
Vorteile:
The free demo allowed me to test the functionality of the migration, examine the results, tweak the settings, and retest. I did this at least 50 times and asked support a ton of questions. They were extremely fast at replying and super helpful.
Nachteile:
The only con was that during the final live migration, the tool got stuck twice on bad data, and their support (who responded quickly to help) had to do something to fix. It would be good if the tool could skip these bad records and keep going, and then spit out a report at the end of what was missed.
Worked as expected
Kommentare: Overall it was positive
Vorteile:
The migration tool worked as expected. It effectively migrated all of our Desk.com cases into ZenDesk.
Nachteile:
The software is very expensive. I don't think their price is aligned with the overall value. If it was 50% cheaper I would see much more value. They have overpriced it.
Reliable Database Solution
Vorteile:
Help Desk Migration collects all the customer database, and it saves on businesses cost of executing storage.
Nachteile:
Help Desk Migration has an impressive avenue that makes data secure.
Antwort von Help Desk Migration
vor 5 Monaten
Thanks a bunch for sharing your experience with Help Desk Migration. We're thrilled to hear that you found our migration service reliable and cost-effective.
Reserved and Reliable Data Option
Vorteile:
The data migration process is something that makes businesses have the right analytics.
Nachteile:
The most approachable form in making data analytics is something that brings a reliable operation.
