Wer nutzt diese Software?
Service Industries (Restaurants, Hotels); Customer Service & Reservations Contact Centers; Collections Agencies; Retail Stores; Companies looking to reduce employee turnover and improve engagement.
Durchschnittliche Bewertung18 Bewertungen
- Gesamt 4.1 / 5
- Benutzerfreundlichkeit 4.2 / 5
- Kundenservice 4.6 / 5
- Funktionen 4.1 / 5
- Preis-Leistungs-Verhältnis 4.4 / 5
- Startpreis 5,00 $/Monat
- Preisinformationen Pricing negotiable with large user volume discounts.
- Kostenlose Version Nein
- Gratis Testen Ja
Cloud, SaaS, Web
Mobile - iOS Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 1999
Snowfly is a leading gamification-based employee incentive, recognition and data analytics company. We create a customized approach for each client to provide the best employee engagement for their organization using a unique variable-interval and positive-reinforcement reward and recognition system. We use analytics to provide actionable steps towards individual and organizational improvement via focused recognition and real-time incentives. We deliver measurable results to each & every client.
- Zielsetzung / Nachverfolgung
- Für Call Center
- Für Einstellungen (Personalbeschaffung)
- Für den Vertrieb
- Für die Bildung
- Nachverfolgung von Ranglisten / Aktivität
- Werkzeuge zur Zusammenarbeit
- Zielsetzung / Nachverfolgung
- für Entwickler
- Gesellschaftliche Anerkennung
- Mitarbeiteranerkennung verfolgen
- Verwaltung von Erwähnungen (online, in soz. Netzwerken)
Die hilfreichsten Reviews für Snowfly
Bewertet am 4.10.2019
Kommentare: We have slowly been ramping up our engagement of users within the platform, and expect that to continue. We have been able to improve our quality and schedule accountability through running monthly targets, and it has assisted us to complete required trainings more timely as well as drive additional learning opportunities without needing to schedule them.
Vorteile: The ability to have users claim their rewards in a clear fashion, that assists in building the concept of what they did, and how they can repeat the behavior. Also: The ease of rewarding users with gift cards and the reporting that goes along with it. It is nice to know nothing needs to be done manually to get all of the paperwork to the appropriate areas to ensure we are compliant.
Nachteile: I would like more options to also gamify in a more competitive way, and I would also like more options for the social aspect of the platform between users, and their management as well. I would also like more options to customize the spotlight. Different ways to organize what pops first, second, etc. so they are always seeing variety of prizes and those most important to drive understanding and their experience.
Bewertet am 10.9.2019
Snowfly product review
Kommentare: Management determines individual and team goals that will stretch staff to perform at a higher level. Snowfly is a fun way to incentivize staff to reach these goals and also allows for a fast and simple way to recognize staff when they reach the established goals. Overall, staff enjoy knowing what their goals are and earning recognition once the goals are reached. The ease of recognition can not be stressed enough!
Vorteile: Snowfly allows for immediate recognition of individuals as well as recognition of individual and team goals. Staff enjoy playing games and applying their winnings to their debit cards or purchasing gift cards. The Snowfly staff are always responsive to questions and open to suggestions!
Nachteile: The current games are not as engaging as the games on the previous platform. As an admin I find setting up quizzes and surveys more difficult than with the previous platform as well.
Bewertet am 28.8.2019
ON THE FLY
Kommentare: Snowfly's team has been exceptional. They respond quickly with any questions and proactively reach out if come across any potential speed bumps in our requests. This is extremely helpful as a new admin. They explained all of the features of the software and encouraged use of the features that our company has not taken advantage of yet.
Vorteile: It allows our organization to incentivize employees on the fly and create ad hoc contests to boost engagement, morale, etc. If there is an error in my upload, I get a nearly immediate email response detailing the error.
Nachteile: I have only been the administrator for one month, but I have not run into anything in the software that I would say that I dislike. Of course, like with anything, there can be improvements.
Bewertet am 12.1.2018
SnowFly Makes it Easier for us to do spot bonuses/rewards
Vorteile: Before SnowFly we were handing out scratch tickets and gift cards which were very hard to track and manage. SnowFly allows managers to quickly tell us who needs additional points and we can deliver to our reps instantaneously.
Nachteile: Billing was originally cumbersome at the beginning, especially on the budgeting side of things as it's tracked monthly but not necessarily billed within the same time frame. Still much easier than our old method.
Antwort des Softwareanbieters
von Snowfly an 20.6.2019
Thank you for your review! We appreciate the specific comments and feedback.
We're happy to hear that the system made your life better!
Bewertet am 27.8.2019
Customer Focused Partnership
Kommentare: Ryan and his team are customer focused and consistently deliver on their promises
Vorteile: The software is easy to use, accessible by employees on their personal/mobile devices, and is well supported by the Snowfly team. Our agents have fun earning and redeeming their incentives, and I appreciate that we can quickly tie the desired behavior to the incentive
Nachteile: I wish it worked better with IE, but I understand that this issue is more about IE then Snowfly