Wer nutzt diese Software?
E-Commerce-Shops, die Produkte an Kunden (B2C) oder andere Unternehmen (B2B) verkaufen
Durchschnittliche Bewertung38 Bewertungen
- Gesamt 4.4/5
- Benutzerfreundlichkeit 4.3/5
- Kundenservice 4.3/5
- Funktionen 4.3/5
- Preis-Leistungs-Verhältnis 4.3/5
- Startpreis 199,00 $/Monat
- Kostenlose Version Nein
- Gratis Testen Ja
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2014
- Prädiktive Analytik
- Strategische Planung
- Trend- / Problemindikatoren
- Veröffentlichung / Teilen
- Visuelle Analytik
- Wichtige Leistungsindikatoren (Key Performance Indicators, KPI)
Die hilfreichsten Reviews für Glew
Bewertet am 6.12.2018
All in one eCommerce strategy planning machine
Kommentare: As an Shopify Plus Partner agency, our many merchants that are using our white labeled version of the platform (https://analytics.roswellstudios.com) provides a personal touch - which is awesome. We've dubbed it Roswell Analytics (powered by Glew Plus). It solves our merchants main problem: where should I spend my time and money to get the best ROI. Simply put - Glew provides the answer.
Vorteile: As an executive in the eCommerce ecosystem, I rarely give a platform 5 stars across the board. However when reps from the Glew platform approached me, he didn't try to sell me on the platform, he worked with me to help empower my merchants to understand how the holistic approach to analytics is the only way to strategically advance your KPIs. As a Shopify Plus Partner, Roswell Studios provides design, development AND strategy / consulting. The Glew platform has enabled us to provide a 4th dimension solution to the age old question - what is working, how and why? By connecting a dozen analytics dashboards in one central place, and combining the granular filtering, with profitability gauges (through the input of COGS) - our merchants can assess, with agility, whether to spend more on paid ads, social ads, email marketing, SEO etc. So - instead of having 7 tabs open - exporting to XLS, then using pivot tables and other madness to engage in quantitative analysis - Glew does it for you in a matter of a few clicks. Just connect your eComm platform, Google Analytics, email service provider, Ad Words, Bing Ads, Facebook, Subscription App, Shipping Platform, Rewards Platform etc. - and utilize the built in reports to get going. Custom reports are a cinch. And if our merchants need a more in depth analysis that isn't out of the box - we access MODE to engage in the BI tunnel to create super customized reports (does require development however).
Nachteile: All of the integrations can initially seem intimidating - and then understanding their attribution model (first order attribution: https://glew.io/making-sense-attribution-modeling/) - and making sense of it versus Google's attribution model (last click) when your merchants are married to GA presented some initial challenges. However, reading further into the science / understanding of the attribution models and educating our merchants proved to be difficult, but eventually rewarding.
Bewertet am 16.10.2019
The best "SNAPSHOT" Solution to Understand your eCommerce Business!
Jonathan j S.
Kommentare: Glew has been an absolute dream to work with. We started with our rep who later transitioned to our primary support contact as well. The team is clearly passionate about the product and it shows. Thier commitment to product development and consumer education is by far my favorite aspect. They host regular webinars, not just training on the product but on bigger industry trends in understanding attribution modeling, acquisition tactics and how to incorporate this data into your decision-making and marketing plans. This is a huge step plus and helps provide the knowledge and data for you and your team to grow your business.
Vorteile: Glew.io really excels at thing - putting easy to comprehend dashboards at your fingertips with actionable insights for managing your e-commerce business. Whether it's daily reports for you to act on, or delving into rich history of reports for trends forecasts, Glew thrives in merrying in all data from your connected platforms into an easy to understand and customize report. I can quickly see inventory velocity, conversion rate trends, channel marketing gains all coming in from analytics, marketing and CMS system playing together seamlessly. What's best, it's great to share and show snippets to stakeholders with ease, but quickly make custom reports or facet down on the data for your day-to-day to find actionable insights to grow your business. This is all on top a responsive staff and tech support team that has supported us growing from 1 site to 10 sites in less than a year.
Nachteile: Like all aggregator data platforms, not everything is supported or can provide all things to all users. That said, with 3 months on the platform - Glew surprised us by regular adding new integrations and debuting a new one for Salesforce that help complete the complete Stack for us. It's worth noting, Glew does not replace your analytics platforms such as GA, Adobe or built-in reporting with your CMS. It merely enhances them and make the data digestable and multi-faceted by merging all of these sources for new analysis. This does require you have your analytics set-up correctly. So make sure GOALs, KPIs and funnels are configured correctly on the primary system or they will just give you bad data once imported into Glew.
Bewertet am 6.12.2018
Excellent analytics service
Kommentare: The Glew views allow us to view everything that is going on with our business from traffic to sales, users to products. We take advantage of the Amazon and Mailchimp integrations as well. The customer service is excellent and the platform is easy to use. An essential and well like part of the management of our business.
Vorteile: I like how easy it is to get at my key data, and that I can pull in data from other sources and still see everything in one view.
Nachteile: I didn't really find anything to be a drawback.
Bewertet am 19.10.2018
HORRIBLE CUSTOMER SERVICE DO NOT USE
Kommentare: You really don’t want me to write this. Trust me. Just run.
Vorteile: The interface is easy enough but it leaves you wanting more. My client tried to use this and it provided zero value.
Nachteile: Customer service. Hands down. Not initially, but once you are “closed” forget it. It’s like boiler room.
Antwort des Softwareanbieters
von Glew an 16.11.2018
Hi there, Abby here - I¿m Director of Communications here at Glew. I¿m sorry to hear you didn¿t have a positive experience with Glew. We do everything we can to ensure each of our clients is successful on our platform, including providing customers with a high level of support, and we appreciate any feedback to help us grow in that regard. If there¿s anything we can do for you in the future, please reach out anytime.
Bewertet am 6.12.2018
Great tool for our Agency
Kommentare: One of the key highlights is the customer service. There is support through chat and they are usually very responsive in resolving any issues that I have.
Vorteile: Most features are fairly standard on an analytics tool like this but the biggest value for us is the ease of customer segmentation to assist us in building out re-marketing and lookalikes. The lifetime value feature also helps us benchmark success targets for our clients.
Nachteile: Most of the reporting are not customizable to our personal needs, but we are acquiring access to BI Tunnel which will solve this issue.