AlertOps

AlertOps

von AlertOps

Wer verwendet AlertOps?

IT- und DevOps-Teams in jedem Unternehmen, von kleinen Firmen bis zu Unternehmen.

Was ist AlertOps?

Eine Vorfallmanagementlösung für IT und DevOps zur Automatisierung von Eskalationen, Bereitschaftsplanung und Integrationen.

AlertOps – Details

AlertOps

https://alertops.com

Gegründet 2014

AlertOps – Preisübersicht

AlertOps ist verfügbar ab 5,00 $/Monat. AlertOps bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für AlertOps findest du unten.

Startpreis

5,00 $/Monat

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

AlertOps Funktionen

DevOps Tools
Dashboard
Fehlerbehebungsberichte
Genehmigungs-Workflow
KPIs
Portfoliomanagement
Priorisierung
Release-Management
Richtlinien Managemen-
Zeitplanmanagement
Compliance Management
Inventarverwaltung
Kapazitätsmanagement
Korrektur-Management
Lizenzmanagement
Remote-Zugriff/-Kontrolle
Wartungsplanung
Zugriffskontrollen/Berechtigungen
Überprüfung von Vorfällen
Audit Trail
Aufgabenmanagement
Disaster Recovery
Korrekturmaßnahmen (CAPA)
OSHA-Compliance
Sicherheitsmanagement
Ticket-Management
Ursachen-Diagnose
Vorfall-Berichterstattung
Alarmfunktion / Benachrichtigungen
Echtzeitüberwachung
Ereignisprotokolle
FTP-Überwachung
Leistungskennzahlen
Mail-Server-Überwachung
Transaktion-Überwachung
Uptime-Berichterstattung
Verfügbar
Wartungsplanung

AlertOps – Nutzerbewertungen

Zeigt 5 von 16 Nutzerbewertungen

Gesamt
4.6/5
Benutzerfreundlichkeit
3.9/5
Kundenservice
4.4/5
Funktionen
4.6/5
Preis-Leistungs-Verhältnis
4.7/5
Juan pablo R.
Propietario
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    9/10
  • Quelle des Nutzers 
  • Bewertet am 27.7.2018

"Experience using alertops"

Kommentare: We have a company for devops as a services, so we monitor multiples servers around the glove and your services is helping us to have the alert of all the stack

Vorteile: The scaling system and notifications sms.

Nachteile: It is quite complicated to configure. Many times we ask for help because we couldn't understand the settings for ourselves.

Antwort des Softwareanbieters

von AlertOps an 31.7.2018

Thanks so much for being our customer! Glad the application is working for you. We're always available to help you configure your systems,and are continuing to improve our documentation to get the set up smoother!

  • Quelle des Nutzers 
  • Bewertet am 27.7.2018
L.victoria B.
CEO
Krankenhausversorgung & Gesundheitswesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 10.6.2019

"Very Happy Customer."

Kommentare: We work for the Emergency Department 24/7, and it's imperative that we don't miss any calls. It's important also that the calls are transferred to the right person.
Alerts are working for us!

Vorteile: I can make the schedule ahead of the time and make changes immediately when needed.

Nachteile: Limited options for individual responses to the extensions. I'd love it if I got the voice messages in text form.

Antwort des Softwareanbieters

von AlertOps an 17.6.2019

Thanks Victoria! We're glad to hear that the alerts are working for you and that you're enjoying AlertOps! I'll definitely check in with our team about that feature - and if it's not in the pipeline, it will be soon!

  • Quelle des Nutzers 
  • Bewertet am 10.6.2019
Jason W.
Network Admin
Groߟhandel, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    8/10
  • Quelle des Nutzers 
  • Bewertet am 20.12.2017

"We got this to replace a product that was not going to support apple phones. And saved money too."

Kommentare: support for any device and some reporting is nice to see. Price was a benefit too. Also getting a phone call and not just a text message. That helped a lot.

Vorteile: Very adjustable to work with anything. And cloud base does help for future changes.
the cost turns out to be 1/2 of what we use to spend for a product we less support.

Nachteile: Might be a setting issue. But if you have many alerts from the same source the oncall user can get hit with a huge amount of alerts to clear before actually dealing with the issue.
But like I said it could be a setting issue.

Antwort des Softwareanbieters

von AlertOps an 22.12.2017

Awesome! I'm glad we were able to save you money and give you the support you need! The setting can be seen soon in an upcoming release, so stay tuned!

  • Quelle des Nutzers 
  • Bewertet am 20.12.2017
George W.
VP of Technology
Computer-Software, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    7/10
  • Quelle des Nutzers 
  • Bewertet am 13.2.2018

"Good technology but customer service needs polish. "

Vorteile: Easy to integrate with existing services. Interface is very intuitive. Easy to set up new users. Easy to customize alerts.

Nachteile: Pricing structure is confusing and my emails requesting clarification have gone unanswered. Also when my free trial ended I was locked out of my account without access to make the purchase. Had to email support to let me back into my account to pay for subscription.

Antwort des Softwareanbieters

von AlertOps an 14.2.2018

Hi George,
Thanks for the Feedback! We've been working on having a more smooth transition from trial to payment and am glad that your found the application easy to integrate with!

  • Quelle des Nutzers 
  • Bewertet am 13.2.2018
Cameron P.
CTO
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    9/10
  • Quelle des Nutzers 
  • Bewertet am 17.6.2019

"Great value for money and very good customer support"

Kommentare: The overall experience has been great due to the price point and customer support. I have recommended alertops to other people before and I would do so again.

Vorteile: The value for money is fantastic, much more affordable than other available software. It has a lot of integrations as well with phone notifications, slack etc. Customer support is very responsive and helpful.

Nachteile: The UI can be difficult to use, and adding /removing people on the roster seems to recalculate everything so you need to be mindful of what the existing roster was before changing it.

Antwort des Softwareanbieters

von AlertOps an 25.6.2019

Thanks so much Cameron, we're glad you're seeing value in our product! Just so you know, our UI is constantly improving so we will take note of those issues immediately.

  • Quelle des Nutzers 
  • Bewertet am 17.6.2019