MicroSale

MicroSale

von KIS Software

Wer verwendet MicroSale?

Bistros, Restaurants, Bars und Nachtclubs, Pizzerias, Cafés und Bäckereien, Frozen Yogurt-Geschäfte und Eisdielen sowie Food Trucks. Für MicroSale ist kein Restaurant zu groß oder zu klein.

Was ist MicroSale?

Für Restaurants jeder Größe, um deine Geschäftsprozesse zu automatisieren und Gewinne zu steigern.

MicroSale – Details

KIS Software

http://www.microsale.net/

Gegründet 1989

MicroSale – Preisübersicht

MicroSale ist verfügbar ab 99,00 $/Monat. MicroSale bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für MicroSale findest du unten.

Startpreis

99,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Installiert - Windows

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

MicroSale Funktionen

Kassensysteme für Gastronomie
Berichterstattung / Analyse
Geschenkkarten-Management
Getrennte Kontrollen
Inventarverwaltung
Kontrollen aufteilen
Liefermanagement
Mobiler Zugriff
Online-Bestellung
Tabellenverwaltung
Treueprogramm
Trinkgeld-Management

MicroSale – Nutzerbewertungen

Zeigt 5 von 22 Nutzerbewertungen

Gesamt
3.7/5
Benutzerfreundlichkeit
3.5/5
Kundenservice
3.4/5
Funktionen
3.6/5
Preis-Leistungs-Verhältnis
3.6/5
Michael S.
Service Technician
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 5.1.2020

"Owner"

Kommentare: Great product
, great technical team, knowledgeable staff, really cool interface, wide verity of hardware and 3rd Party integration. My favorite part choose any credit card processor you want. Not many can say that

Vorteile: Support is amazing, the interface is great, the ability to customize the features and look and feel of the software based on what system we are installing. We can do full service with buster, hostess and reservation to a Arbys drive thru and quick service counter with kitchen monitors. Comes in both a SaaS and I think it’s one of few if not the last that you can actually buy it.

Nachteile: I honestly don’t have one, we install many softwares and this software just works, installs easy, setup is easy (tedious but you get out what you put in)

  • Quelle des Nutzers 
  • Bewertet am 5.1.2020
Kathleen B.
Owner
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 14.3.2017

"Nice value and easy to learn. "

Kommentare: The MicroSale system is good for small to medium restaurants. There are some quirks: my servers have learned not to add gratuity until the very end. The same is true for splitting checks ... it gets glitchy if you add things after. The customer support is really helpful. They have saved us after a power outage that lost all our data. Overall a good system.

Vorteile: Easy to use. Good for new servers. Not too expensive.

Nachteile: Sometimes it struggles with split checks with large parties. You yet have to learn the work arounds for the glitches.

Antwort des Softwareanbieters

von KIS Software an 14.3.2017

Thank you for your review. The gratuity floats which means the gratuity increases as the check total increases. You may have an older version that does not include that feature. We would also like to learn more about your issues with split checks - in the past year we have added additional flexibility to splitting checks such as touching multiple items (instead of individually) to add to a new check, the ability to split single items unlimited times and then combine items again that were accidentally split. Since we are not an ISO or credit card provider directly, we do charge for 24/7 support when customers use our direct services. I sincerely apologize for the issues and we want to get your site working correctly as soon as possible. Please email info@microsale.net and we will have a technician immediately look into your issues.

  • Quelle des Nutzers 
  • Bewertet am 14.3.2017
Eva W.
Manager
Restaurants, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 15.3.2017

"Use Microsale!!!!!"

Kommentare: Our Company had Microsale installed from the first day we opened and it has been great. The system is very easy to use and it does include support with the package that was included for our company. Sometimes you have to leave a message with a description of your problem, but someone does call you back and try and help fix any issue you are having. The menu is very user friendly and employees are able to pick it up very quickly. A couple of items I do want them to fix on Microsale machines are ... The time the order is due to the customer should be printed on the kitchen ticket and any dessert items should show up on the kitchen ticket as well. Right now there is no time due on the tickets and the dessert items ordered do not print out on the kitchen ticket with the rest of the order.

Vorteile: Software is very user friendly.

Nachteile: Some items did not print on the ticket ... like time order is due to the customer.

  • Quelle des Nutzers 
  • Bewertet am 15.3.2017
Verifizierter Rezensent
Tavern Keeper
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 11.6.2018

"Fails to function on important features"

Kommentare: I lost a lot of money because of Microsale

Vorteile: easier to use than most other POS Systems I think, but there are enough problems that I cannot recommend it

Nachteile: Important features, including the reason I purchased MicroSale fail to function. There is a feature called "Text Overlay" that turns itself off after a couple days, a tech has to turn it back on. But it keeps turning itself off and it has been going on for years and I have given up. That means the money down the toilet for a fancy DVR that supports Text Overlay. The support company blames Microsale (not the new DVR that supports Text overlay) and they have never fixed the problem that has been going on for years. There are other buggy problems as well, including Microsale dropping Credit Card transactions after they are completed without leaving any error message., there is no error or warning message, and the Credit Card Transaction does not batch, and my business does not get funded. This was finally discovered by the Merchant Company since Microsale did not flag the long term problem. These are not short term problems, they are long term or permanent

Antwort des Softwareanbieters

von KIS Software an 2.7.2018

Hi there, we are sorry to hear about the dissatisfaction. For DVR functionality, MicroSale creates a simple text export and sends the data to the DVR. As long as your workstations are on, the text overlay will send to the DVR. As far as dropping charges, is the internet on while running cards? It sounds like perhaps you had some offline charges using cards that did not have enough funds. I'd like to connect with you to work out these issues. Since this review is anonymous, I do not have your info. Please reach out to megan@microsale.net or 813-681-1875x509. We will get you taken care of ASAP.

  • Quelle des Nutzers 
  • Bewertet am 11.6.2018
Sam E.
Student
Hochschulbildung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 25.5.2018

"We used this POS system at a bar and restaurant I worked at during summers the last two years"

Vorteile: I don't have another POS system to compare to, but this one worked great. I mainly tended bar so what I needed was to start and close out tabs, store credit cards for regulars, and do it all quickly and easily. This program did that. Also very easy to customize buttons and button locations for food add-ons or menu changes. Great customer service, our rep would answer phone calls at all hours and was helpful.

Nachteile: In general it had a steep learning curve, as would most of these types of programs I'd wager. Lots of areas of the program that I never used, so it felt bulky and dense and confusing. Would occasionally crash causing absolute mayhem on a busy Friday night and we would have to wait until Monday morning for the guy to come fix it. Cash only!

  • Quelle des Nutzers 
  • Bewertet am 25.5.2018