Briostack

Briostack

von Briostack

Wer verwendet Briostack?

Die Schädlingsbekämpfungsbranche

Was ist Briostack?

Es handelt sich um ein Schädlingsbekämpfungssoftware-Unternehmen, das dir helfen kann, dein Geschäft zu automatisieren und Zeit und Geld zu sparen. Außerdem wird dich deine Kundschaft lieben. Das garantiert dir das Unternehmen.
Die Software wurde entwickelt, um Terminplanung, Erinnerungen, Abrechnung und vieles mehr zu automatisieren. Alles begann damit, dass ein Besitzer eines Schädlingsbekämpfungsunternehmens in Utah sein Geschäft weiter automatisieren wollte, jedoch keine Lösung fand. Deshalb hat er Briostack entwickelt.
Die Mission des Unternehmens ist es, Dienstleistungen und Produkte anzubieten, die so gut sind, dass niemand einen vollständigen Ersatz dafür anbieten kann.

Briostack – Details

Briostack

http://briostack.com/

Gegründet 2011

Briostack – Kostenübersicht

Briostack bietet keine Gratisversion und keine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Briostack Funktionen

Schädlingsbekämpfung Software
Abrechnung & Rechnungsstellung
Angebote / Schätzungen
Flottenmanagement
Immobilien-Layout
Kundendienst-Historie
Mobiler Zugriff
Pestizidengebrauch-Nachverfolgung
Routing
Schädlings-Aktivitäten-Nachverfolgung
Terminplanung
Versandmanagement

Briostack – Nutzerbewertungen

Zeigt 5 von 29 Nutzerbewertungen

Gesamt
4,1/5
Benutzerfreundlichkeit
4,1/5
Kundenservice
4,1/5
Funktionen
4/5
Preis-Leistungs-Verhältnis
4,1/5
Andrea W.
Office Manager
Umweltdienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 5.3.2020

"Great Software"

Vorteile: Notification options are fantastic. Billing, appointment reminders, past due bills and card expiration are all things Brio does automatically once set up, it take a lot off accounting and customer service notification.

Nachteile: Brio is not difficult to use at all, I would like to see appointment blocks added but i know they are working on that.

Antwort des Softwareanbieters

von Briostack an 11.3.2020

Andrea! We love the partnership we have with your company! We appreciate your kind word. Our goal is to provide the best options in the industry, and feedback from people like you is very important to us. As always, if you ever need anything, don't hesitate to call!

  • Quelle des Nutzers 
  • Bewertet am 5.3.2020
Stephanie M.
V. Pres. / Owner
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 22.2.2018

"I am very happy that I chose Briostack for my software upgrade!"

Vorteile: The software is feature rich without making the software so complicated that you have to attend a multi-day seminar to understand it. Briostack assigns you an on-boarding team that walks you through the entire set up process, the help desk is available for troubleshooting, and your account representative is there for ideas, changes, and support. Their pricing is simple and easy to understand (no hidden vault fees, customer support fees, etc.) I love the automatic notification process that can occur by phone (robo- or personal recorded message) by text or by email. If you are a company that offers many different services, then your notifications can be personalized to each service type! The automatic payment features, payment plan features, and ease of billing are fantastic. Did I mention, how simple and streamlined the technician app is??? It is so simple to use, that even the technicians that are "not so tech-savvy" will love it! The star rating communication that has poured in from our customers after the appointments are completed have really motivated the team to stay on their "A" game. Our customers and team members have given us a thumbs up on this software change!!

Nachteile: 1. Monochromatic screen coloration (would love to see color coded tabs/ sections.)
2. Would love to see a "find customer" box on the web page no matter which tab you are in.
Please note that my account rep. asked me for my "cons" and is submitting them. The 2 items listed above may be used in the software update. (That's the kind of company they are.... they want your feedback)

  • Quelle des Nutzers 
  • Bewertet am 22.2.2018
Allen S.
General Manager
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    1/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 1.8.2019

"RUN away don't Walk!"

Kommentare: We tried to cancel this company but month after month they continue to bill our credit card. We went with a different company BTW the new company who we LOVE is more expensive. All I can say is these folks do not know pest control they do not understand functionality they do not understand customer service.

Vorteile: We decided to use this company based on their sales presentation. The functions looked great and they were very friendly. They indicated to us that a pest control technician had designed it which made sense to us. Bad Choice

Nachteile: Horribly heavy and difficult to use! Nothing is intuitive! Worse program we have ever used quite frankly. My office manager was literally crying one day because she thought she was too dumb to operate this program. The help desk is always friendly but they are too techy they speak a completely different language.

Antwort des Softwareanbieters

von Briostack an 15.1.2020

We are sorry to hear about your experience, Allen. We are constantly making our program better based on requests from our customers like you and appreciate your feedback. We are sorry to hear about your office manager and wanted to let you know that our support team is always available for assistance, & assure you she isn't "too dumb" to operate our program. There's no one that understands pest control more than our CEO and owner who has been in pest control for the past 23 years. If you have questions about your contract, or ways to get out of your contract please contact our support line at 801-623-5200

  • Quelle des Nutzers 
  • Bewertet am 1.8.2019
Andrea M.
CFO
Verbraucherdienste, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 1.10.2019

"Feature Rich with responsive, friendly customer service"

Kommentare: The reason that we started looking for a new software provider was specifically to find a better solution for our food handling facility reporting. We are happy that Brio worked with us to provide exactly what we were looking for in station scanning and reporting.

Vorteile: What I like most about this software are the awesome people that back up the software. Customer service is friendly, thoughtful, responsive, and helpful. Also, there are so many reports at my fingertips. I feel like I have a much better grasp of how our company is doing at any given point in the year and in the month. Both our clients and service technicians like it, too.

Nachteile: It was very different than we were used to using, so for us, the learning curve was a little steep, but we all seem to have it mastered at this point. Briostack was super-helpful to us in getting everything set up properly and they worked hard to provide us with a solution to our every request.

  • Quelle des Nutzers 
  • Bewertet am 1.10.2019
Jeff S.
Owner
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 31.1.2018

"Amazing, time-saving software! "

Kommentare: I feel as a customer is learning the software, they should have access with dummy accounts to play around with how everything works before they actually go active with their real life customers.

Vorteile: The route scheduler is REVOLUTIONARY! I never imagined I would find software that is so easy to schedule my customers. There is a map you can see what is going on through the month, and a route can literally be scheduled as easy as circling around the dots on the map! I have saved hours and hours of time! The technician Access in the field is even better because it locates the exact destination with GPS and integrated into the software so that everything shows up perfectly! I am saving hundreds of dollars on paperwork because it is set up to be paperless! Also, I love how the service reminders are automated. Before I was manually doing it with my old software provider and I would do it every Wednesday the week before. I would be barraged with so many calls and requests from customers after my reminders had gone out. Now that I have Brio, sending out my service reminders is seamless. Service reminder is set to go out two days before a customer scheduled day. The reminders go out automatically. These guys are absolutely amazing they thought of everything!

  • Quelle des Nutzers 
  • Bewertet am 31.1.2018