Wer nutzt diese Software?
Anbieter verwalteter Dienste (Managed Service Providers, MSP), IT-Profis, Dienstleister, Helpdesks
Durchschnittliche Bewertung52 Bewertungen
- Gesamt 4.5/5
- Benutzerfreundlichkeit 4.7/5
- Kundenservice 4.6/5
- Funktionen 4.5/5
- Preis-Leistungs-Verhältnis 4.8/5
- Kostenlose Version Nein
- Gratis Testen Ja, Kostenlose Testversion
Installiert - Mac
Cloud, SaaS, Web
Installiert - Windows
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2006
Über Splashtop Remote Support
Fernwartung und Fernzugang für Kundencomputer. Organisiere deine Computer von praktisch jedem Gerät aus.
Die hilfreichsten Reviews für Splashtop Remote Support
Bewertet am 9.2.2018
Great remote desktop software with incredible features!
Kommentare: Being able to control my devices from a distance especially when you are trying to troubleshoot a problem.
Vorteile: At times, I would be at home or on the road and need a file or documents from my work PC and this software makes it quite easy to access my devices over the net. it also allows me to access them via mobile device
Nachteile: The only issues i have is how it works when there is a poor internet connection. Tho this isn't an issue with the software but id rather it prompt me with the error notification much quicker than just lagging which would eventually result in me restarting the application multiple times
Bewertet am 1.8.2019
Finally, Remote Access with a Smile
Kommentare: I haven't needed to contact support very much but each time I have they have been quick to help. More than anything in the IT world speed is paramount, these guys are good.
Vorteile: Functionality across pretty much everything. Fast set up. Secure approval for new machines / users, even down to me having to verify who I am on a regular basis - no trouble, reflects the changing IP's.
Nachteile: The software working through the app is sometimes a little less than smooth. It still works well but could see some improvement.
Bewertet am 20.12.2019
Splashtop Remote Support
Kommentare: Overall great features, great support, great pricing.
Vorteile: All pros. I moved our company from LogMeIn Central to Splashtop and couldn't be happier. Super easy to setup, deploy, and maintain. Cost was a driving factor and it fit well into my budgetary guidelines...very affordable in the realm of remote support tools.
Nachteile: No cons to speak of. It has met our needs and has done so well in the 2 years we've been using Splashtop.
Bewertet am 3.12.2019
Makes Remote Support Easy
Kommentare: It's invaluable to my job as a customer support agent. I love using it and it makes things very simple.
Vorteile: It's not too clunky, it has a simple interface, and it's at a very affordable price point for small businesses.
Nachteile: The default option is to not show the remote cursor, which makes it difficult if you are working with a customer and forget to turn it on beforehand.
Bewertet am 18.5.2018
A good piece of software, although it's bare-bones and a bit slow in comparison with others.
Kommentare: Splashtop has a good price point and is decent entry-level remote control software, although there are alternatives that perform better. It's hard to beat the price, though. Test a few before you decide.
Vorteile: Super simple to deploy, with support for Macs and PCs. It integrates very well with programs like Autotask, making it very easy to connect to a managed computer that you are also monitoring with Autotask Endpoint Management. Lightweight, small program that is very quick to install.
Nachteile: In our testing it ran slower than LogMeIn and Teamviewer. There weren't as many options to decrease the resolution to increase network speed, although they may have added that feature as we used this about a year ago. We had trouble connecting to PCs that were in portrait mode, and wouldn't switch to Landscape mode without crashing on some systems.