von Smoobu4.8 / 5 23 Bewertungen
Wer nutzt diese Software?
Es werden Vermieter auf der ganzen Welt bedient. Das Unternehmen konzentriert sich auf unabhängige Vermieter und Agenturen mit bis zu 50 Einheiten.
Durchschnittliche Bewertung23 Bewertungen
- Gesamt 4.8 / 5
- Benutzerfreundlichkeit 4.9 / 5
- Kundenservice 4.8 / 5
- Funktionen 4.8 / 5
- Preis-Leistungs-Verhältnis 4.7 / 5
- Kostenlose Version Ja
- Gratis Testen Ja, Kostenlose Testversion
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2014
- Gast-Kommentare / Bewertungen
- Gebühren- / Kommissionsmanagement
- Mieter Tracking
- Einzelne Immobilie
- Integrierte Buchführung
- Mehrere Immobilien
- Verkaufspunkt POS
- Verlängerter Aufenthalt
Die hilfreichsten Reviews für Smoobu
Bewertet am 21.11.2019
Best viable solution for small property owners with great CUSTOMER SUPPORT, CLEAN FEATURES & PRICING
Vorteile: Firstly, for someone who has hardly used a channel manager, the learning curve is always going to be a thing no matter which service you decide to use. This was the case for me, after reading countless reviews I decided to trial Smoobu and am now a paid user. And when the learning curve is unavoidable, Smoobu truly shines with their CUSTOMER SUPPORT - it is definitely one of their best features. Their chat team works in German-time (and they are not available 24/7), but it was definitely handy when you're based overseas. Their e-mail support team I find are VERY experienced, fast, helpful, patient, understanding and respectful - I seriously only have praise for them! They truly helped a novice channel manager user like myself troubleshoot, configure, and set up the optimal solution that works best for my particular business size and workflow. Regarding the SOFTWARE FEATURES, I think we always tend to want more, and more of the available features offered more seamlessly and automated, so I don't think it's even fair to expect EVERYTHING, and the simplicity of Smoobu's software - both in UI and UX, once you get a grip on it, is a HUGE asset that eliminates and minimises all the headaches we go through as owners and managers. And finally - PRICING. Based on my own research I think their overall quality offering is astounding vis a vis the cost. I am thoroughly impressed with the service and am grateful that I found something I am happy to pay for and proud to continue using!
Nachteile: EMAIL SUPPORT > CHAT SUPPORT: Though chat support is easier to access, for an actual conundrum or a multilayered question you're facing I would definitely go through their e-mail support since they can constructively engage with your problems (maybe also because they have more time to respond?), and you really feel that they are there to help you! But the chat team is great too for small questions you might have (but sometimes they disconnect in the middle of a question - but don't be discouraged and take that to e-mail or maybe call though I haven't tried that personally!) GOOD DESIGN BUT NOT YET MIND-BLOWING: It is minimal, clean and ticks all the right boxes in terms of UI / UX and it is not at all problem for internal admin use, but for someone who comes from a creative industry background (e.g. used to the intuitive approach of Apple products and have done consumer-facing communication work) I do think their consumer-facing features (like their new GUEST APP and WEB EMBEDDABLE BOOKING TOOL) can be further reimagined based to align themselves with consumers who are spoiled by Apple, Google et al. providing great design to the mainstream. So in sum, based on a philosophy that good design → looks great and ALSO heightens practicality. TWO-WAY SYNCS VS iCAL SYNC: Not a con but a note - with Airbnb when you sync via their two-way sync it makes it impossible to view or edit your calendar on Airbnb. It's great but I found it easier to iCal sync like the rest of the platforms!
Bewertet am 29.8.2019
Great software i would not hessitate to recommend
Xabier txomin S.
Kommentare: It is really easy to use. No complications, no difficult to set up functionalities. The property web facility is a plus. The support team is really friendly, knowledgeable and listens to customers!. I am getting lots of emails from competition but I am not planning to move from Smoobu. I really love Smoobu simplicity.
1.-It is a very easy to use software. Getting familiar with smoobu is really simple, practically instantaneous.
2.-The migration to Smoobu is really simple and staff is always willing to help.
3.-They have a very useful and very easy to configure web functionality.
4.-I love the functionality of being able to synchronize rates from smoobu with the most important sales channels.
5.-The synchronizations works perfectly. It has never failed so far. No double bookings at all.
6.-The system rarely crashes down and if it does, it is momentarily for maintenance.
7.-You can set up Smoobu in different languages. It is truly multi-lingual.
8.-Perhaps this is one of the strongest points of Smoobu. It is true that communication with the customer service department is easy, fast and always in a friendly and professional tone.
Given that it is a software that it is designed to be easily usable and does not complicate its functionalities, there may be people who miss less avant-garde features but in my case in particular I love that everything Smoobu offers works perfectly and without complications. They are currently developing a solution for the new PSD2 regulations, which is more than welcome.
Bewertet am 18.11.2017
You can phone them! You call them, they answer. They listen, they do what you want. In minutes!
Kommentare: It supports my business, and saves me time and money. It also frees me up to grow my business and add new channels with confidence
Vorteile: Easy to use, intuitive. Great dashboard with everything you need all in one screen. All backed up by the best customer service I have had with a Channel Manager. It's like having a back office that actually likes working with you. Before discovering Smoobu I had tried 2 other channel managers. I lasted 9 months with the first and only 3 months with the second. They were difficult to navigate, badly designed. The customer service was awful, you had to either send an email and wait for a reply or make an appointment sometime in the future to get a call back (that often just didn't happen). I was going crazy and about to give up on finding something that worked. Then I found Smoobu. It was a Saturday afternoon, and they had a telephone number. Just out of curiosity I called (expecting a voicemail saying they were closed). Much to my surprise a human being answered. I was up and running within hours. A connection that with a previous company had taken 3 weeks took them 2 minutes. Yes I know, unbelievable. No more stress. No more feelings of isolation. No more double bookings (and being told it was somehow my fault). I am now relaxed and happy and growing my business. And concentrating on my guests. I really feel like I have found a business partner who cares about me and is part of my success.
Bewertet am 4.12.2018
Smoobu just works
Kommentare: The most important consideration for me was to be able to sync instantly across multiple booking channels, including my own website. Now that I can do this it means I can have instant booking switched on without the stress of worrying about double bookings. Smoobu just works great
Vorteile: I really love using Smoobu in my business, it is so easy to use across platforms, and it allows me to run my business the way I envisaged it when I started, by being responsive to the needs of my guests. It helps me to be professional and to stay on top of everything. It also helps me to sleep at night
Nachteile: There is nothing that I dislike about the software, I recommend that anybody in the room rental, holiday letting or hotel business gives it a try
Bewertet am 22.11.2019
Great Tool, Great People Behind, Simple and efficient
Maximilian e. S.
Vorteile: More than 3 years ago, when I was looking for a simple but well thought through Chanel Manager, I came across Smoobu. Implementation was quite easy even for me as an inexperienced user of Chanel manager. In the last 3 years Smoobu has developed enormously and still offers me everything I need to successfully market my almost 20 accommodations. The support is always fast and efficient and suggestions are taken seriously! I'm sure I'll be happy working with Smoobu for many yearsand look forward to the next development steps.
Nachteile: I do not habe any complains about smoobu. For me nothing is missing