Wer nutzt diese Software?

From small to medium-sized businesses, as well as large enterprise customers.

Durchschnittliche Bewertung

28 Bewertungen
  • Gesamt 4.6 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.6 / 5
  • Funktionen 4.6 / 5
  • Preis-Leistungs-Verhältnis 4.8 / 5

Produktinformationen

  • Startpreis 49,00 $/Monat
  • Preisinformationen Starting at just $49 per month.
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Mobiniti
  • http://www.mobiniti.com
  • Gegründet 2014

Über Mobiniti

Mobiniti is a modern SMS Marketing Platform created for today's marketers and consumers. With our delivery guarantees, instant send times and affordable rates, try us today and see for yourself why we are different. Features include: mobile coupons, opt-in pages, contests, rewards, pixel tracking, social profiling, automation, Zapier integrations, and a REST API.

Mobiniti Funktionen

  • Berichterstattung / Analyse
  • Geplanter Nachrichtenversand
  • Kontaktmanagement
  • Kurzwahlnummern
  • MMS
  • Massen-SMS
  • Mobile Coupons
  • Mobile Keywords
  • Nachrichten-Personalisierung
  • Text-to-Win (Text-Nachrichten für Gewinnspielteilnahme)
  • Umfragen/Abstimmungen
  • Zwei-Wege-Messaging

Die hilfreichsten Reviews für Mobiniti

Great product and easy company to work with

Bewertet am 14.3.2019
Brian M.
Marketing Manager
Automotive, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Mobiniti is a great asset in our marketing mix. We use text messaging as another avenue to stay in touch with our customers, and Mobiniti allows us to do this cost-effectively and with a number of time-saving, user-friendly options. I have used other texting services, and the Mobiniti platform is more robust and offers a tremendous value compared to those.

Vorteile: Mobiniti is easy to use, but when I have a question or need some type of assistance, I really appreciate that help is just a phone call away. Our account executive rep, is always quick to help when needed. Plus the customer support team is quick to respond when I have a special project that requires their assistance for implementation.

Nachteile: Their filters occasionally catch manufacturer names, but they are always quick to resolve the issue.

Customer Service is Purely Disappointing!

Bewertet am 9.4.2018
Verifizierter Rezensent
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: GetApp
1/5
Gesamt
2 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Initially, I was happy with the Sales Rep for his eagerness to work with me and resolve the issue, until he stopped responding to me.

Nachteile: Thumbnail version of a long story: I spent 4 hours reversing Fraud Charges with my Credit Card company on Mobiniti with their agreement that I would be refunded for 4 months worth of charges for a product that I did not know I had. It's been 4 months since I have requested a refund from Mobiniti and they have still not kept their agreement to refund me. I have called repeatedly, including today, where I "had their WORD" that I would receive a call back "within an hour" with my refund and 5 hours later, no call. Same story, last week and the week before and the week before, to the tune of 4 MONTHS of them avoiding me and not keeping their word. My Rep, stopped responding to me and the Manager, promised to call me back with a resolution "by 2pm tomorrow" and that was 14 days ago today and he has not responded to my calls or texts. I have never experienced such poor and lack-luster customer service from a company before. I have had a terrible experience with this company and I do not recommend Mobiniti. The amount of time attempting to resolve this matter is ridiculous.

Antwort des Softwareanbieters

von Mobiniti an 11.10.2018

We issued all 4 refunds that you mentioned above in a timely manner. The reason it took some time to process is because you initiated charge-backs immediately before reaching out to us and we had to resolve those before the process of the refund completed. There was 5 other charge backs reports on different dates after the initial point of contact. You or your employee had signed up for our services and used it for 7 months with your email address and payment information. You had used our service from 05/04/2017 to 11/17/2017. All of this is documented in our system and on your account. This customer is still advertising our Short Code on their Google + account. This customer also tried asking for months of our service for free on top of it.

Great Customer Service

Bewertet am 12.8.2019
Greg B.
Owner
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I like the pricing as compared to the service I was previously using

Nachteile: Only that it has lots of features that I am still learning.

New Platform - Performs As We Need

Bewertet am 17.6.2019
Lyle W.
Marketing Communications Manager
Bau, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are using Mobiniti to add another layer of communication with our customers as well as using the platform to market to potential new customers through various types of mediums such as print, venue signage, and promotional video.

Vorteile: The best part about Mobiniti is the amount of features. We vetted many SMS platforms all only offering a portion of the functionality that Mobiniti does. The tracking is great, the ability to manage customer accounts, set up rewards and coupons works perfectly.

Nachteile: The only bumps we have run into was the ability to use any keywords (as shortcodes are shared) and the strategy behind using a shortcode vs. long code and choosing which is best for the particular application. I would say neither is the fault of Mobiniti.

Solid platform!

Bewertet am 9.4.2018
Jade S.
Marketing
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Super easy to use - we love this platform and we've definitely seen having this platform grow our sales. We switched from another platform because it has SO many more features that we weren't able to get with other providers.

Nachteile: Support can be a little slow to respond, but any minor issues always get resolved so not a huge deal to us.

Antwort des Softwareanbieters

von Mobiniti an 13.4.2018

Jade,
Thank you for your recommendation! The team here at Mobiniti is thrilled to hear such good feedback, and we¿re proud to be one of the most user-friendly platforms around rich in features!

Lies weitere Bewertungen