TargetBay

Great marketing platform, easy to navigate, great support from Customer Service!

Vorteile:

The dashboard design is clean and you instantly get an overview of how all your marketing campaigns are performing. Easy to navigate, the customer segmentation/reports provide key insights regarding customers purchase behavior. Simple to import/export data.

Nachteile:

After using several other marketing platforms, I feel TargetBay is a perfect fit for my business. I don't overpay for features I don't need and the on boarding process was easy. I don't have any complaints.

A Top-Notch Email Marketing and Reviews Company

Kommentare: Overall, I would highly recommend TargetBay to anyone looking for a reliable and effective partner in the world of email marketing and reviews. Their dedication to their clients' success is unmatched, and their track record of success speaks for itself.

Vorteile:

TargetBay is a company that truly stands out in the world of email marketing and reviews. Their services are top-notch and the benefits they provide to their clients are impressive. After reviewing several testimonials, it is clear that TargetBay is a company that consistently delivers results for its clients.One of the most impressive aspects of TargetBay is their ability to provide a full-service experience for their clients. This includes access to US-based professionals who handle email blasts and other marketing efforts with care and attention to detail. The results speak for themselves, as clients have reported seeing increased sales and conversions thanks to TargetBay's efforts.In addition to their excellent service, TargetBay is also very responsive and attentive to their clients' needs. They are always willing to offer new suggestions and recommendations to help their clients scale and grow their businesses. The cost of their services is also very affordable, making them a great choice for businesses of all sizes.

Nachteile:

We're uncertain if SMS marketing is effective for our business. It's possible that our industry isn't well-suited for SMS marketing. Despite trying a more costly provider, we obtained comparable results. Presently, TargetBay is collaborating with us to devise an alternate SMS strategy and determine if it can increase sales. We're thrilled that they can tailor solutions to meet our specific requirements.

Alternative Health and Wellness reviews

Kommentare: We have had several instances where things just didn't make sense and the team so far has been responsive to our queries. Much better than large companies who offer SaaS products who do not seem to care much for the clients as long as they pay monthly.

Vorteile:

The team did a quick turn on the set up and did everything in orienting us that was needed. Their platform is far more robust than some of the more affordable providers and it was not as expensive as others. It does the job as needed.

Nachteile:

Some of the Javascript (calls) on the widgets are slow and cause some page delay

TargetBay has become a vital asset

Vorteile:

TargetBay has been beneficial to our growth. Their team set up and implemented most functions. Moreover the support staff in our case [sensitive content hidden], has been superlative in his management skills. He is the go to person for us and he has never failed us. I would say he is an asset TargetBay provided in which we did not know would be such an asset to our team. Thank you [sensitive content hidden].

Nachteile:

We do not have any cons at this points..

Caring Support with Excellent Features

Kommentare: Beyond automating emails, we are also able to send SMS and email campaigns, track our emails and campaign revenue easily. We've also had wonderful customer support from TargetBay with everything that we ask for. There have been occasional times when we had to wait an extra day or two, but it's not a long turnaround time.

Vorteile:

We are able to automate common emails that we need to send to our customers, which frees up our time for other tasks in our small business. It also has an easy to use interface that does take a little getting used to, but it's not a steep learning curve.

Nachteile:

There are occasional features that we ask about (adding mp4s in popups, for example) that aren't possible. However, they are minor features that are easily worked around.

The best investment for your business is TargetBay

Kommentare: Great and has improved our email marketing as well as reviews from our customers.

Vorteile:

The easy-to-use templates and great customer service. You are able to get in contact with someone and a real person in minutes to help resolve issues you may face.

Nachteile:

Perhaps more templates, but that is the only con.

Review of Target Bay Marketing Software User Interface

Kommentare: Comments
It should be kept in mind that the Target Bay marketing software and user interface, while very functional and user friendly, is evolving and new features are being added on a continual basis. To this point, the Target Bay technical support staff are regularly reaching out to insure the highest customer satisfaction, and as well, introduce customers to new features as they are introduced into the software. As I am an instructor as well as graphic designer, I sometimes muse about the prospect of working for Target Bay, as I also like to provide positive and educational experiences to my students.

Vorteile:

Email Campaigns My primary use of the Target Bay software is for the composing and sending of my email campaigns. I find the user interface fairly intuitive, with the ability to drag and drop content, which can be modified as the email is being designed. Target Bay has several email templates, however, I like to build my own. Pop-Ups At the encouragement of Target Bay's staff, I have also incorporated two pop-up features; a welcome pop-up and an abandoned cart pop-up. The abandoned cart feature also sends out an email to the person who had abandoned the cart (check out step) should they choose to provide their email when the pop-up is presented. Reviews I have also activated Reviews; for products purchased and for our company's website. The Reviews help me keep tabs on my customer's experience, respond to their questions and post positive reviews to my social media accounts. I will soon be incorporating retargeting ads. This feature provides a visual reminder to my customers to revisit my website, based on their viewing history of specific products. Overall, I have found the Target Bay App to be very useful and only limited by my finite imagination. Thank you to the Target Bay Team for their excellent support.

Nachteile:

Just a few little hiccups along the way. I find that the Target Bay tech support to be very responsive and helpful.

Very Satisfied TargetBay / Bayengage User

Kommentare: Targetbay / Bayengage helps me manage my clients website reviews, product reviews, email marketing, sales conversion, and cart abandonment flow all in one affordably priced product. My account manager [SENSITIVE CONTENT] has my back even though I run a small agency which is pretty awesome.

Vorteile:

As a marketing agency and a web designer I love products that can do more than one thing. The less plugins to install, interfaces to learn, and bills to pay, the better! Also support answers really fast on their chat box which is great. [SENSITIVE CONTENT] is my account manager; he is there for me when I need help, often at the last minute, which is essential since I am always busy.

Nachteile:

I had some issues with the old interface not being very intuitive, however they have improved that vastly and recently launched the Bayengage software which is very easy to use and learn.

Solid feature set. Approachable interface but reasonable control over details. Excellent onboarding

Kommentare: Very solid experience from first contact, to demo/sales cycle, to onboarding. The team genuinely wants to help and is skilled at doing so.

Vorteile:

Having used other (better known) review platforms, I can say that this product is easy to configure and packaged to deliver full functionality without pricing tier games.

Nachteile:

Not enough experience to say yet. Ironically, not having a lower priced entry point was my initial friction, but after getting burned with low end plan on Yotpo, I put a price on my time and sanity.

Who Doesn't Appreciate All-in-One Digital Marketing Tools!

Kommentare: A responsive and helpful organization with easy-to-use digital marketing tools. We are seeing a positive ROI!

Vorteile:

We moved over to TargetBay to feature customer reviews on our website and at the same time integrate email marketing, retargeting, abandoned cart, email signup forms, and more.

Nachteile:

I wish that team management was self-service.

Valuable to my Business

Kommentare: I started using targetbay for it's reviews portion and I've expanded into email marketing, retargeting Ads and SMS. I'd say I'm pretty happy I've had the same case manager the entire time and I've found value in more avenues the company offers.

Vorteile:

My case manager, Senthil is available when I need him. He explains what I need to work on and implement in order to improve my results and is trustworthy. He understands my needs and when things aren't always on the up and up and we're able to maneuver to get the best results for my money.

Nachteile:

I don't love the interface, I feel like I'm pretty computer-literate but have issues navigating the system from time to time.

On Point... Every Time!

Vorteile:

[sensitive content hidden] manages my email marketing beautifully! Every month she creates the most amazing email blasts to send to my list. She makes my life easier!

Nachteile:

I don't have a negative comment about TargetBay's email marketing team.

Personal & Professional Experience

Kommentare: Overall, my experience has been nothing but great. Going forward with all things digital marketing, TargetBay will be a life-long friend of ours.

Vorteile:

Service Offerings - The Service offerings and features are extremely competitive compared to others in this market. There is a great number of features you can get as well as with other competitors in the industry, BUT, this is just the beginning of where it starts to become...better Price - As the saying goes, you get what you pay for... I mean, logically it's true, right? I pay for $5 McDonald's meal and I'll get just that, a $5 McDonald's meal... But that's not what we normally translate this to, yeah? In today's standard, when you pay less (com[ared to competitors), you expect less quality of service or offerings. There is an exception to this rule, and that is TargetBay. What makes TargetBay standout of the crowd is this pricing, you really won't find anything close to the features you get for the easy, simple and affordable pricing you pay. They don't make it complicated with plans, it's straight foward. They don't tie you into lousy, scary, anxiety inducing contracts, again, a TargetBay winner. No hidden-fees, no upselling tactics, straightforward pricing and features you cannot normally get for the costs. Customer Service - Believe me when I say this, TargetBay's customer service is exceptional. You will not and cannot find better service anywhere. You feel at home, like family, like they mean the world to you and you mean the world to them. TargetBay excels beyond your imagination in this department. It's unworldly to have this level of attention, you're loved.

Nachteile:

The software is growing, there will be quirks here and there, but the greatest of all is, you won't find a problem they cannot fix and won't try to help you out with. While bugs and glitches can happen anywhere in life, that's to be expected, but you won't be left with the lights off.

Support is stellar

Kommentare: I think it excels in the support department...its what makes it the white glove option. Easy to use and implement because support is so good.

Vorteile:

The tech is very solid but the tech support is absolutely stellar. If you can get [SENSITIVE CONTENT] to help you'll be more than half way home. He's there when you need him and he knows his stuff cold.

Nachteile:

No complaints. I'd buy it again any day of the week and sometimes Sunday!

A Great Platform Run By Great People

Kommentare: Exceptional product and exceptional service from start to finish.

Vorteile:

All inclusive platform that is easy to use.

Nachteile:

We don't have any cons to mention. The platform is easy to use and the customer service team is always available if you have questions.

TargetBay Service Is Fantastic

Kommentare: Our overall experience with TargetBay has been fantastic. They are highly responsive, thorough, and they care about our success. Great company.

Vorteile:

TargetBay is easy to use, their onboarding is thorough, and their service is responsive and caring. If we have a problem they fix it.

Nachteile:

They could always use more seasonal templates, but I have yet to find a service that I couldn't say that about.

Great Job targetbay TEAM!

Kommentare: 10 out of 10 superb

Vorteile:

it is user-friendly and very accessible. the transition was smooth

Nachteile:

none really. everything is ok. before It was so hard to create newsletters now its like you can do it in less than 10 mins,

Great Product / Service

Kommentare: I work with [SENSITIVE CONTENT HIDDEN] and she has been absolutely amazing.

Vorteile:

Pricing is very competitive and the customer service is the best in the industry!

Nachteile:

Some implementation glitches onto the website but the team is always there to make changes quickly to make sure all problems are resolved.

Better than Yotpo

Vorteile:

TargetBay is easier to use, more affordable, with more useful features than Yotpo. I've also made suggestions for additional features, and they added them to the software. They also have the very best customer service. I'm so glad I made the switch to TargetBay. I use them on all 3 of my websites: Wellness Shopping Online, Go Healthy Next, and Creatrix Solutions.

Nachteile:

The only problem is I didn't know about them and subscribe earlier.

The All-In -One Saas for you Business

Kommentare: I have had a great experience with TargetBay. The onboarding was easy and painless. My rep, [SENSITIVE CONTENT HIDDEN], and his team respond quickly to my issues and take care of everything quickly.

Vorteile:

I love that I can include our Reviews, Emails, and Retargeting Ads in one platform.

Nachteile:

Some of the email features are not the best.

Best Review Platform!

Vorteile:

After dealing with overpriced and unaccommodating review platforms, TargetBay was a breath of fresh air! The prices are reasonable and the product is fantastic. I have been the most impressed with the customer service and the customization this company offers. The team at TargetBay goes above and beyond to make sure we are satisfied with the product. Even when a feature is not available, they have worked to create and implement it for us. The team has customized a variety of features for us so that they match our style and brand perfectly.

Nachteile:

No complaints here. The customer service has always been extremely accommodating and pleasant to deal with.

Excellent Personalized Service

Vorteile:

This is one of the few softwares I've used where I get a dedicated account rep who holds my hand through the whole process. The team at TargetBay helped to get everything installed and showed me how to use all the features.

Nachteile:

No, haven't found any cons yet.

VERY SATISFIED USER

Kommentare: It's always a joy to work with a company that has caring Team with the Customer's best interests first.

Vorteile:

We received ground floor educational training for the features and benefits. We provide our thoughts, goals and content.[SENSITIVE CONTENT HIDDEN] and her Team excellently put it together.

Nachteile:

None.

This solution works!

Vorteile:

> Quick installation - The Target bay team was very professional in getting the product installed and configured > Results - Started getting the reviews and questions pretty quickly. The abandoned cart functionality also works well to convert sales. > Responsive - The Target bay team is very responsive to the feedback provided

Nachteile:

The only con I have come across so far is that the product supports just one user per company. This slightly prevents me from delegating different functions of the application to different owners. I believe Target Bay is looking to plug this gap soon.

We have been using target bay for a few months now and like how easy they are to work with.

Kommentare: The knowledge of how email contact works in regards to the business and customer's relationship.

Vorteile:

Very easy to use on the backend and has many different ways to reach our customers. We like the ability to approved our customers reviews