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Was ist Flexport?

Verleiht Marken mehr Transparenz und Kontrolle über die Produkte, die als internationale Fracht versendet werden.

Wer verwendet Flexport?

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Flexport

Flexport

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VS.
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Bewertungen über Flexport

Durchschnittliche Bewertung

Gesamt
4,0
Benutzerfreundlichkeit
4,2
Kundenservice
3,9
Funktionen
4,0
Preis-Leistungs-Verhältnis
3,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
59%
4
18%
3
6%
1
18%
Owen
Owen
CEO and Founder in USA
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Flexport is Epic!

5,0 vor 4 Jahren

Vorteile:

It brings a completely unique experience in managing a global supply chain. Their software is so easy to use, manage shipments, keep track of data to report KPIs, and most importantly they have a great customer support team that is always available.

Nachteile:

With growth and improvement comes change. Not really a problem, but the UX has changed 2-3 times since we used it so we have to re-learn where some of the buttons are. But a small price to pay for continued improvement.

Dain
COO in USA
Konsumgüter, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Flexport - What a great logistics partner!

5,0 vor 4 Jahren

Kommentare: Overall, having Flexport as a partner has revolutionized how we do our business. There are so many value adds that they provide for us to continue to work towards becoming a world-class provider of our products.

Vorteile:

We have been using Flexport for our freight forwarding (and many other things) for a few years now. We brought Flexport in at a time when we did not have a logistics manager on staff. We needed to have a way to have real-time insight into our shipments at all levels of the company from purchasing, to our Sales Ops team, to our VP of Supply Chain and eventually to me. Flexport allowed us to be able to see shipments down to the SKU level and see the landed cost. Whether the shipment is going air, ocean, rail, truck, we can see where our shipments are and when they will arrive at their final destination. It has been a huge help for our team.

Nachteile:

The only issue I have with the software is being able to push the data directly into our ERP (NetSuite). The blame mostly lands on us as we have been told that Flexport has APIs for us to be able to hook NetSuite into their platform. We just need to get on it.

Sam
Sam
Partner in USA
Verifizierter Nutzer auf LinkedIn
Logistik & Lieferkette, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent software, mediocre freight forwarder

3,0 vor 2 Jahren

Kommentare: I am coming at this from a unique perspective, and I welcome the acknowledgment that my review can't help but be biased against Flexport. I run a company in China that manages the manufacturing for brands importing their products into the US and EU. I also operate a freight forwarding company where businesses use us to ship their cargo from China (queue the bias). Because we work with a lot of brands on the manufacturing side, many of them work with Flexport to move their cargo. Since we engrain ourselves closely within our customer's supply chain, frequently, it is my team interfacing with Flexport and managing their shipments. So I have a unique perspective as both a user and competitor. In short, Flexport is fantastic, and I am a fan of how they have been able to disrupt the antiquated logistics industry by introducing some well-needed competition focusing on adding technology and software to the otherwise old-school operations. My only genuine gripe with Flexport is that it is a software company and not a freight forwarder. I have worked with over a dozen companies who relied on Flexport to move their cargo, only for us to take a deep dive and see significant adjustments that importers could make to increase efficiency and decrease costs. Flexport is only as good as your ability to plan logistically. When comparing that with other forwarders, traditionally, the freight forwarder can offer suggestions that Flexport can't.

Vorteile:

Suppose you are looking for a freight forwarder where your importance weighs higher on the technology of the application that manages your shipments and less on the flexibility, customer focus, and pricing. In that case, Flexport is an excellent option. I like the following analogy of Flexport. If you had a business where it was vital for you to be able to move around from point A to point Z, would you use Uber as your medium of transportation, or would you work with a company/driver that is more focused on your exact needs, but does not have a sexy application?

Nachteile:

Flexport is expensive, and unless you are moving 20+ containers a month, you will not have a dedicated account person that will give you the time and effort to plan your shipments.

Juan
Purchasing and Inventory Manager in USA
Musik, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A year of great results

5,0 vor 4 Jahren

Kommentare: Great service. They get the job done and will help you through all the freight process. If you have any questions or issues, the team will jump in very quickly to provide help.

Vorteile:

I am most excited about the visibility and functionality of the Flexport Platform. It's very easy to use and I can check current shipments with a couple of clicks. When it comes to working on a specific shipment, you can use the shipment thread to discuss about ETAs, quotes, and any matter related to that order. If you need to go back and look at past communications, it's all there in the thread.

Nachteile:

Flexport is still one of the newer freight forwarding companies out there and as they build their business, they will have more connections and partnerships with carriers that go all around the world. Some lanes are still new for Flexport, but they can still give you a rate for you to shop around.

Matthew
Owner in USA
Konsumgüter, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

It's great, once you get your foot in the door.

4,0 vor 9 Monaten

Kommentare: Pretty good, great for learning the ropes, a little hard to get your foot in the door, but a fantastic place to start if your new to the scene.

Vorteile:

Flexport is recommended from reputable sources, and is one of the cheaper options for freight forwarding. They also don't just give out quotes like some of it's competitors but try to have an expert actually contact you and talk you through the process, which is fantastic for first-timers. I haven't really explored a ton of options other than freightos and UPS for freight forwarding, but I'd say by far, Flexport has the best systems in place for people new to the scene. Honestly, if you are a first timer I'd recommend Flexport simply because of how helpful they can be to people new to freight forwarding. Freight forwarding is a complicated process and having someone help with that, especially with customs and what to do after it gets to your country's port, is a lifesaver. You possibly could get better rates elsewhere, but take it from me, just use Flexport first to learn the ropes, if you decide to switch to something else after, feel free, but learn with Flexport.

Nachteile:

Their BEST feature, the one where you talk to an expert to help with your freight forwarding (which is why I went to them in the first place ENTIRELY) was HARD to get them to respond. They have a page that pops up basically as soon as you enter the website that says "speak with an expert! Enter you email and stuff here!". I had to enter my stuff in there 3 times after not receiving so much as a confirmation email from the first two, again, it's a great place for newbies, but Flexport needs to capitalize on it's best feature a little more because that was frustrating.