Wer nutzt diese Software?

Companies with 5 to 100 employees with mobile and remote workers.

Durchschnittliche Bewertung

32 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis 79,00 $/Monat
  • Preisinformationen $79/mth for 5 users, all calls.
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Spoke Network
  • http://spokephone.com/
  • Gegründet 2016

Über Spoke Phone

Complete small business phone system.

All the usual PBX/phone system features and more, in a simple to use app on your mobile phone.

Ideal for companies with 5 to 100 employees with mobile and remote workers.

Keep your numbers, ditch the land lines, save big.

Spoke Phone Funktionen

  • Anrufaufzeichnung
  • Anrufprotokoll
  • Anrufüberwachung
  • IVR / Spracherkennung
  • Mitarbeiterverzeichnis
  • Mobiler Zugriff
  • Virtuelles Callcenter
  • Webkonferenzen
  • Weiterleitung von Anrufen (Call Routing)
  • Anrufüberwachung
  • Automatisches Telefonwählgerät
  • Berichterstattung / Analyse
  • Call-Center-Management
  • IVR / Spracherkennung
  • Kontaktmanagement
  • Prädiktive Wähler
  • Telemarketing-Management
  • VoIP (IP-Telefonie)
  • Anrufaufzeichnung
  • IVR / Spracherkennung
  • SIP-Trunking
  • Syndikat-Gruppen
  • Virtuelle Erweiterungen
  • Webkonferenzen
  • Weiterleitung von Anrufen (Call Routing)
  • Anruf pausieren
  • Anrufaufzeichnung
  • IVR / Spracherkennung
  • Kontaktmanagement
  • SIP-Trunking
  • Syndikat-Gruppen
  • Verbesserung der Sprachqualität
  • Vereinheitlichte Kommunikation
  • Verschlüsselung

Alternative Produkte

Die hilfreichsten Reviews für Spoke Phone

Spoke Review

Bewertet am 9.9.2019
Mandi F.
Manager
Freizeit, Reisen & Tourismus, Selbstständig
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Just great overall. I like the fact that we can call from our "landline" number making us look bigger than we are!

Vorteile: Very easy to set up, and the support is fantastic. They are always online and super helpful. The system itself is also really easy to use and amend as you need it to.

Nachteile: The only thing I dislike about it is that it doesn't work with Apple Carplay, so if I am in my car and a call comes in, I can "answer" the call but nothing is there and they can't hear me or me hear them.

Antwort des Softwareanbieters

von Spoke Network an 11.9.2019

Thanks Mandi!

Re: the Apple car play. Please try this.

Answer the call on the Spoke app. The audio should be coming out the iPhone.

then tap the audio button on Spoke and select your car Bluetooth.

Then see if the audio comes out the car.

We see issues with some folks on iPhones where if you answer on the phone, Apple will route the audio to the phone speaker even if you are connected to Bluetooth

The Future is Here!!

Bewertet am 23.1.2019
Martin G.
Managing Director
Versorgungsunternehmen, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are a small, but growing team and have always battled with our phone systems. Number of incoming lines, number of handsets, complex configuration, no options for remote workers. Spoke has solved all these problems and given us much more functionality for less cost per month. We will never need to think about another phone system again. If we have 20 or 200 team members, or have 1 or 10 different locations, Spoke will make it all so simple.

Vorteile: Spoke provides our team with freedom of communication. They have access to the rich feature set of an enterprise telephone system right on their mobile phone. Our team members have conversions with each other and/or our customers from anywhere. We are no longer tied to our desk phone. Importantly, our team can also control when they are available for calls and easily access voice mail and call recordings. Conference Calls - WOW! They are so simple on Spoke. No special numbers to remember, no pin codes. Just setup the call and the Spoke does the rest.

Nachteile: Nothing about the software, just be careful with blue tooth headset compatibility. Best to stick to the ones that have been tested and recommended by Spoke.

Antwort des Softwareanbieters

von Spoke Network an 24.1.2019

Hi Martin, thanks so much for the review.

We're looking forward to bringing AI voice productivity and integrations to your team this year!

Global business through Spoke

Bewertet am 26.2.2019
Andrewe J.
Business Analyst / Developer
Design, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Spoke allowed me to work remotely from another country and still be contactable through the office Phone. Creating a seamless business experience for customers. It also allows easy communication with the other members of the team. Easily one of the best small business communications tools out there.

Vorteile: The fact that i can work in another country and still be contactable by customers as if i was still in the office.

Nachteile: It was confusing setting the work hours. I was expecting to set the time i was at work. Instead it was the time i am not at work.

Antwort des Softwareanbieters

von Spoke Network an 28.2.2019

Thanks Andrew, we're glad you are enjoying Spoke!

Well on the way to something amazing

Bewertet am 2.4.2019
Tim J.
Practice Manager
Anwaltskanzlei, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Spoke allows us to work from anywhere with a professional phone service at our disposal. Staff can keep their personal phone numbers private while making and receiving calls on their own mobile phones. Voicemail, transferring calls between users and call conferencing are all a breeze and features such as call recording and dictation are beginning to change our workflows for the better.

Vorteile: Spoke brings the best bits of the office phone systems we’ve always known using the tool we always have with us. More than that it extends beyond the abilities of traditional systems by leveraging the latest technological advances. Somehow it does all of this at a very reasonable price with excellent customer service.

Nachteile: While Spoke is well on the way to greatness it’s still a work in progress. Features like the address book are still a little clunky but I’m told there are plans afoot for making it more user friendly and capable.

Great for Small Business

Bewertet am 3.9.2018
Lance L.
Managing Partner
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Customer service is awesome! Always there to help us out, whether its for billing issues or for help with features! Always able to chat with someone!

Vorteile: Spoke Phone helps us operate all our small businesses, through our wireless/mobile phones. No desk phones, and ease of mobility.

Nachteile: I have not hand any problems or concerns about their service.

Antwort des Softwareanbieters

von Spoke Network an 4.9.2018

Thanks for the kind words Lance. Glad Spoke Phone is working out so well for you in sunny Hawaii!

We'll let you know when the new voice productivity features come out - we would love to hear what you think.

Best regards, The Spoke Team

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