Wer nutzt diese Software?

GiveGab products are designed for cause-based organizations, community foundations, higher education institutions, and public media outlets of all sizes.

Durchschnittliche Bewertung

383 Bewertungen
  • Gesamt 4.6 / 5
  • Benutzerfreundlichkeit 4.4 / 5
  • Kundenservice 4.7 / 5
  • Funktionen 4.3 / 5
  • Preis-Leistungs-Verhältnis 4.4 / 5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • GiveGab
  • https://www.givegab.com/
  • Gegründet 2011

Über GiveGab

GiveGab is the #1 digital solution for Giving Days and year-round fundraising for nonprofits. Designed for cause-based organizations, community foundations, education institutions, and public media outlets, GiveGab makes it easy for development professionals to be great at their jobs. Our complete suite of products (campaigns, events, p2p, crowdfunding, embeddable forms, and more), provide quick and effective tools to raise new money online. Experience the JOY of fundraising with GiveGab!

GiveGab Funktionen

  • Absolventen-Management
  • Auktions-Management
  • CRM
  • Freiwilligen-Management
  • Kampagnenmanagement
  • Mitgliedschaft-Management
  • Mobiles Spenden
  • Pfand-Management
  • Spendenmanagement
  • Spender-Management
  • Spendersuche
  • Subventions-Management
  • Tracking von Beiträgen
  • Veranstaltungsmanagement
  • Wiederkehrende Spenden
  • Zahlungsabwicklung
  • Absolventen-Management
  • Beurteilung-Management
  • Fakultät- / Personalmanagement
  • Fundraising-Management
  • Studenteb-Information / Aufzeichnungen
  • Studentenportal
  • Stundenplan-Management
  • Terminplanung
  • Verwaltung der finanziellen Hilfe
  • Wohnungsmanagement
  • Zulassungsmanagement
  • Ausschuss-Management
  • Buchhaltung
  • Freiwilligen-Management
  • Fundraising-Management
  • Gebühren-Management
  • Mitglieder-Datenbank
  • Mitgliedschaft-Management
  • Social-Media-Management
  • Spender-Management
  • Veranstaltungsmanagement
  • Belegmanagement
  • Dashboard
  • Kampagnenmanagement
  • Mobiles Spenden
  • Online-Spenden
  • Pfand-Management
  • Spenden-Tracking
  • Spendenmanagement
  • Spender-Management
  • Veranstaltungsmanagement
  • Wiederkehrende Spenden
  • Zahlungsabwicklung

Die hilfreichsten Reviews für GiveGab

We began using GiveGab as the chosen platform for our giving day. We have kept it because it works!

Bewertet am 21.6.2018
Verifizierter Rezensent
Executive Director
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: --Very easy to set up both as a nonprofit and as a fundraiser
--They really walk individuals through setting up a P2P campaign.
--The site is visually appealing and engaging, easy to navigate for fundraisers and donors, reasonably customizable
--The P2P platform has functionality from both sides of the table--for example, the ability to create a team as a fundraiser or as a nonprofit
--Funds deposited within a day or two. This is huge for us.
--Incredible customer support. Always gets back quickly, always has a great attitude, always researches the problem and solves it, engages in conversation & demonstrates that the customer (i.e. us) has value to offer. They're so kind and friendly and competent even when we are freaked out and frustrated that we don't stay that way for long. They take our input seriously and often address any overall issues that we have within a reasonable amount of time. Love the chat featuer and that they are also responsive via email. This is where GiveGab shines!
--The data you can download about donors is pretty complete and useful
--There is a lot of supporting information available on the site itself. Some of it is pretty basic for us but if we were just getting started it would be very helpful. Online fundraising is overwhelming and GiveGab makes it understandable and easy to start.

Nachteile: --We don't use the volunteer management function so all the community functions are kind of lost on us and seem to get in the way sometimes. I wish we could just turn them off, like a separate module.
--We demo'd the CRM function and found it way underpowered for the price, which was as high as some much more flexible and full-service platforms.
--I wish the banner for campaigns and our home page was more customizable. We have a lot of appealing photos and it is hard to get any of them to work in that format because of where the text is and how it's formatted. Minor complaint but always frustrating.
--I wish we could change the font color. We have a lot of older donors and users and the teal/turquoise font is really hard to read, especially in the dashboard, i.e. the donor list. The gray is not much better. I would rather have default black font anywhere where there's text with a choice of a few colors for display or headline text.

Thoughts on our GiveGab giving day

Bewertet am 14.8.2019
Tricia P.
Special Projects Coordinator
Philanthropie, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
2 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: While the software was not always ideal for our situation, the GiveGab team was quite attentive in trying to rectify issues.

Vorteile: We liked the fresh new look and the increased functionality for nonprofit users including peer to peer, matches/challenges, use of photo and video. We also liked the level of support and resources that were made available from the GiveGab team (pre-recorded trainings, support articles etc.)

Nachteile: Our main concern was that the software really did not work for centrally routed giving days. We had problems all throughout our process - nonprofits confused when registering, GiveGab support staff giving incorrect responses to nonprofit questions, and confusion with pay outs post event). There needs to be a way to "turn off" some of the features that just don't work for certain types of giving days! Also, prize picking was difficult in that we could not incorporate multiple filters when choosing winners. There should be a way to incorporate registration survey categories into the prize picker (this was possible with the old Kimbia system!)

GiveGab for Race Registration

Bewertet am 7.11.2019
Roberta R.
Events Manager
Non-Profit-Organisation Management, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We had concerns when GiveGab took over Kimbia. The personal touch of having a local rep is gone but the level of customer service is much higher with GiveGab than with Kimbia.

Vorteile: I feel pretty comfortable using the software and have found it to be rather intuitive. I like the customization of reports and forms. The live chat for Support is super convenient and always very helpful.

Nachteile: It's great for event registration and donations but the fundraising piece has never fit with our model. I have yet to find a way to make the peer to peer function work for what we need and how our event operates. Past sales people have tried to force us to change our model to fit the software but I'd rather the software be more adaptable to our work.

Online Gift Software decisions

Bewertet am 14.11.2019
Nancy M.
Chief Development Officer
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The platform is customizable. We went from stripe (was that the name) to Kimbia and the integration was smooth. The team was very responsive and understood our needs.

Vorteile: Strong customer service, your strong knowledge of how a community foundation is complex, and colorful layout of the platform

Nachteile: It isn't intuitive to read gift information reports. I find deciphering what is a campaign gift and our website donations confusing. I rarely use tabs or widgets, because I am not the gift processing person.

We started using GiveGab to replace PayPal as a way to receive donations. It is better in every way.

Bewertet am 21.6.2018
Joey S.
Artistic Director
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: For donations, the platform makes the process drop-dead simple for us to set up and manage. Simple donations are much easier, smoother, and prettier on GG. The ability to create fundraising campaigns has been game-changing for us. They're easy to do, look great, and people feel comfortable and secure when they contribute to them on the platform. We only just took the plunge with the CRM functionality, and we're already wondering why we didn't do it sooner. We also love the responsiveness of the support team fast, friendly, patient, knowledgeable, flexible, and creative in their responses every time.

Nachteile: There are some aspects of the CRM workflow that I wish were set up a little differently, however, I have given feedback on these specific pieces, and the support folks have put in requests to the tech team to look into adding or modifying that functionality based on my feedback. I appreciate that.

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