GiveGab

GiveGab

von GiveGab

Wer nutzt diese Software?

GiveGab products are designed for cause-based organizations, community foundations, higher education institutions, and public media outlets of all sizes.

Durchschnittliche Bewertung

385 Bewertungen
  • Gesamt 4.6/5
  • Benutzerfreundlichkeit 4.4/5
  • Kundenservice 4.7/5
  • Funktionen 4.3/5
  • Preis-Leistungs-Verhältnis 4.4/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • GiveGab
  • https://www.givegab.com/
  • Gegründet 2011

Über GiveGab

GiveGab is the #1 digital solution for Giving Days and year-round fundraising for nonprofits. Designed for cause-based organizations, community foundations, education institutions, and public media outlets, GiveGab makes it easy for development professionals to be great at their jobs. Our complete suite of products (campaigns, events, p2p, crowdfunding, embeddable forms, and more), provide quick and effective tools to raise new money online. Experience the JOY of fundraising with GiveGab!

GiveGab Funktionen

  • Absolventen-Management
  • Auktions-Management
  • CRM
  • Freiwilligen-Management
  • Kampagnenmanagement
  • Mitgliedschaft-Management
  • Mobiles Spenden
  • Pfand-Management
  • Spendenmanagement
  • Spender-Management
  • Spendersuche
  • Subventions-Management
  • Tracking von Beiträgen
  • Veranstaltungsmanagement
  • Wiederkehrende Spenden
  • Zahlungsabwicklung
  • Absolventen-Management
  • Beurteilung-Management
  • Fakultät- / Personalmanagement
  • Fundraising-Management
  • Studenteb-Information / Aufzeichnungen
  • Studentenportal
  • Stundenplan-Management
  • Terminplanung
  • Verwaltung der finanziellen Hilfe
  • Wohnungsmanagement
  • Zulassungsmanagement
  • Ausschuss-Management
  • Buchhaltung
  • Freiwilligen-Management
  • Fundraising-Management
  • Gebühren-Management
  • Mitglieder-Datenbank
  • Mitgliedschaft-Management
  • Social-Media-Management
  • Spender-Management
  • Veranstaltungsmanagement
  • Belegmanagement
  • Kampagnenmanagement
  • Mobiles Spenden
  • Online-Spenden
  • Pfand-Management
  • Spenden-Tracking
  • Spendenmanagement
  • Spender-Management
  • Veranstaltungsmanagement
  • Wiederkehrende Spenden
  • Zahlungsabwicklung

Die hilfreichsten Reviews für GiveGab

Easy to use. Amazing Customer Support

Bewertet am 5.6.2018
Susan S.
Investor Relations Manager
13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Amazing customer service. Wonderful training tools, trainings and resources. Painless setup. Intuitive design. Simple reporting. Go Team GiveGab!

Vorteile: I work with a small and very busy staff so the idea of burdening anyone with a new Giving Day was not ideal. GiveGab was like adding a team of new members to our staff who have years of Giving Day experience. Creating the site was painless. The trainings and materials were great. And my love for the chat bubble people was real - They were always quick to respond and very helpful.
The platform looks great and was easy to navigate. Very intuitive design. Even my mom was able to donate to multiple NPOs on our Giving Day without my help.

Nachteile: Some of the nonprofits went rogue and explored GiveGab more than they were ready to. The confusion with donating to their nonprofit site and their campaign site was real and frustrating. But a small price to pay for great customer service!

Sometime tricky to find what you are looking but otherwise pleased with service

Bewertet am 6.1.2020
Nancy B.
Assistant to the Director
Museen & Institutionen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, our experience has been positive with GiveGab once we have our profile set up for the Extraordinary Give event. It is easy to track donations and donors, but there is a lot of information on the site that we do not use due to our organization's size. Given their quick resolution of the issues incurred during the 2019 event, we hope that we will use GiveGab again in 2020.

Vorteile: Our organization used GiveGab for the Extraordinary Give, a one-day giving day in Lancaster County, PA. This year, the GiveGab platform offered the chance to copy over the past year's information under the Manage Organization tab. This option helped with completing our organization's profile for this event. It is relatively easy to update information on the site, but sometimes finding where that information is can be tricky. When I did have a question about our profile, the customer service team member did respond quickly.

Nachteile: The GiveGab platform had issues last year due to volume of traffic during the Extraordinary Give. They worked with the event organizers and helped resolve issues, but those issues happened during peak traffic hours.
Also, even though we were able to copy the previous year's profile information, while I thought it had been copied, I realized a week before the event that it had not. The site was a bit confusing to find exactly where you needed to go for information. However, their customer service did respond fairly quickly so that I was able to resolve the issue and copy our information.
We found that there are a lot of options that our organization does not use, especially pertaining to giving supporters and surveys, but larger organizations may find those options helpful.

GiveGab for Race Registration

Bewertet am 7.11.2019
Roberta R.
Events Manager
Non-Profit-Organisation Management, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We had concerns when GiveGab took over Kimbia. The personal touch of having a local rep is gone but the level of customer service is much higher with GiveGab than with Kimbia.

Vorteile: I feel pretty comfortable using the software and have found it to be rather intuitive. I like the customization of reports and forms. The live chat for Support is super convenient and always very helpful.

Nachteile: It's great for event registration and donations but the fundraising piece has never fit with our model. I have yet to find a way to make the peer to peer function work for what we need and how our event operates. Past sales people have tried to force us to change our model to fit the software but I'd rather the software be more adaptable to our work.

For GiveGab

Bewertet am 3.6.2019
Clara T.
Development Coordinator
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
2/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
2/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Frustrating

Vorteile: I did not like anything about this software. The interface is clunky and does not allow full brand value.

Nachteile: The bank fees are higher if the donor chooses to cover them. So a customer will be paying more money to completely cover their donation than if they don't and GiveGab will take out of the "bank processing fee". Seems very untrustworthy to have different bank fees based off of whether it's an individual covering them or GiveGab taking out of the donation.
You have to sort through all of your donations and do the processing paperwork yourself.
There are no notifications from GiveGab when they actually deposit the money into your account.
It is processed a second time through an entirely different platform, Stripe, which makes consolidating bank statements confusing.
Too many emojis from the staff when asking questions.

Online Gift Software decisions

Bewertet am 14.11.2019
Nancy M.
Chief Development Officer
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The platform is customizable. We went from stripe (was that the name) to Kimbia and the integration was smooth. The team was very responsive and understood our needs.

Vorteile: Strong customer service, your strong knowledge of how a community foundation is complex, and colorful layout of the platform

Nachteile: It isn't intuitive to read gift information reports. I find deciphering what is a campaign gift and our website donations confusing. I rarely use tabs or widgets, because I am not the gift processing person.

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