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Was ist Bonterra Giving Days?

GiveGab ist eine digitale Lösung für Spendentage und ganzjähriges Fundraising, die auf gemeinnützige Organisationen, Gemeindestiftungen, Bildungseinrichtungen, Krankenhausstiftungen und öffentliche Medien zugeschnitten ist. GiveGab bietet eine komplette Suite von Produkten und Dienstleistungen, die Online-Fundraising einfach, angenehm und effektiv machen.

Wer verwendet Bonterra Giving Days?

GiveGab-Produkte sind für gemeinnützige Organisationen, Gemeindestiftungen, Hochschulen und öffentliche Medienstellen aller Größen konzipiert.

Bonterra Giving Days Software - 1
Bonterra Giving Days Software - 2
Bonterra Giving Days Software - 3
Bonterra Giving Days Software - 4
Bonterra Giving Days Software - 5

Du bist nicht sicher, ob Bonterra Giving Days das Richtige ist? Mit einer beliebten Alternative vergleichen

Bonterra Giving Days

Bonterra Giving Days

4,6 (454)
0,01 $
einmalig
Kostenlose Version
Kostenlose Testversion
57
6
4,4 (454)
4,4 (454)
4,7 (454)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
0,30 $
Kostenlose Version
Kostenlose Testversion
34
116
4,5 (3.071)
4,4 (3.071)
4,3 (3.071)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Bonterra Giving Days

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,4
Kundenservice
4,7
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
64%
4
31%
3
4%
2
0%
1
0%
Susan
Susan
Investor Relations Manager in USA
Verifizierter Nutzer auf LinkedIn
, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy to use. Amazing Customer Support

5,0 vor 6 Jahren

Kommentare: Amazing customer service. Wonderful training tools, trainings and resources. Painless setup. Intuitive design. Simple reporting. Go Team GiveGab!

Vorteile:

I work with a small and very busy staff so the idea of burdening anyone with a new Giving Day was not ideal. GiveGab was like adding a team of new members to our staff who have years of Giving Day experience. Creating the site was painless. The trainings and materials were great. And my love for the chat bubble people was real - They were always quick to respond and very helpful. The platform looks great and was easy to navigate. Very intuitive design. Even my mom was able to donate to multiple NPOs on our Giving Day without my help.

Nachteile:

Some of the nonprofits went rogue and explored GiveGab more than they were ready to. The confusion with donating to their nonprofit site and their campaign site was real and frustrating. But a small price to pay for great customer service!

Dustyn
Director of Affinity Giving and Communications in USA
Hochschulbildung, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Longwood loves GiveGab!

5,0 vor 3 Jahren

Kommentare: It has been an absolute treasure to work with GiveGab to make our day of giving more successful. GiveGab's team truly cares about us as a unique, specific school and they don't utilize cookie cutter models or try to pass us off. They handle our account with great detail and they seek to build lasting relationships. GiveGab is easily the best partner I have ever worked with.

Vorteile:

It would be easier to tell you what I don't like because GiveGab is just that great! From the full suite website with user-friendly capabilities and a sleek, beautiful design, to the volunteer ambassador functionality and the one-on-one support we get from our partners at GG, we love everything about it!

Nachteile:

The only area for improvement we saw after our first year was the offline upload functionality. It is a bit too complex, although it has some great aspects. We provided this feedback to our partners are GiveGab, and they listened intently!

Jackie
Senior Director of Grantmaking and Nonprofit Support in USA
Philanthropie, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

15 years of experience with giving days

4,0 vor 3 Wochen Neu

Kommentare: Honestly the stress over the lack of ability to manage Stripe the week before the main event soured the whole experience. That, coupled with the way customer service responds is making me question if there are other providers that can work.

Vorteile:

Features and functions - P2P, matches/challenges. Interface with the philanthropy hub for year-round capacity as well. this makes my users more comfortable in the platform. Confetti!!!! Leaderboard sorting by org, donors or dollars is great. My PM is great ([sensitive content hidden]).

Nachteile:

Stripe - as mentioned took out a lot of orgs just before and during giving event. Can there be a moratorium on active giving days? Customer service - needs to bump up when giving day is active, not just on the main days. I had lots of people who could not get help while our giving was open. And customer service - even my PM - seems to approach each call from the standpoint that the caller did something wrong. I'm sure that's usually the case, but not always. My nonprofits really felt this way. They and the donors don't understand Bonterra terminology, they're only in this a couple of months or times a year. There needs to be an attitude change.

Antwort von Bonterra

vor 2 Wochen

Hi Jackie, thank you for your valuable feedback from your 15 years of giving day experience. We're glad our P2P features, philanthropy hub, and leaderboard have improved your experience. Your insights on areas like Stripe integration and customer service during peak times are invaluable as we work to enhance the platform and will be shared with our product and support teams. We're dedicated to making Bonterra Giving Days more reliable and user-friendly for our nonprofit partners.

Tricia
Senior Development Officer in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Giving day review

3,0 letzte Woche Neu

Kommentare: The product is good and the collaboration with with GiveGab/Bonterra team is really important to the success of our giving day. Unfortunately, the lack of customer service negatively impacted our experience this year.

Vorteile:

It's great to have a tech support team in place to handle those pieces. The platform features enhance our giving day (such as prize capabilities, matches, peer to peer, etc).

Nachteile:

This year, we experienced delayed response times from our project management team. As well, the attention to detail that we are accustomed to was severely lacking this year. We hope to have a more positive experience next year.

Antwort von Bonterra

vor 6 Tagen

Hi Tricia, first, thank you for entrusting Bonterra Giving Days as your online fundraising platform. We're genuinely sorry to hear about your support experience this year - please know that we are actively working on improving our customer support across our entire platform, and we appreciate you keeping faith in us. I have shared your feedback with our director of customer success. Thank you for being a crucial part of our mission.

Anita
Director of Operations in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Give Gab is a good product that integrates well with Every Action

4,0 vor 4 Monaten

Kommentare: Overall experience was OK; found it very difficult to not have phone support and just chat or email. Makes it very difficult to get nuanced issues explained clearly and requires multiple follow ups to get issues addressed and questions answered.

Vorteile:

I liked that there was a peer to peer model that integrates with EveryAction

Nachteile:

That they do not offer any phone support; just chat or email.

Antwort von Bonterra

vor 3 Monaten

Thank you for highlighting the advantages of our peer-to-peer model with our Development + Digital integration! We understand the importance of support and are continually looking for ways to make our service even more accessible and responsive to your needs. We truly appreciate your feedback!