Wodify

Wodify is as Close to Perfect as Possible

Vorteile:

Wodify is easy to use for me, my coaches, and my clients. Recent updates to the Wodify app have transformed the ease at which my clients do business with me on a daily basis.

Nachteile:

My least favorite aspect of Wodify is the payment processing fees.

Our experience with Wodify

Kommentare: Swapping over from MindBody is one of the best decisions we have made as a studio. The team at Wodify are professionals who are constantly developing new features and diligently taking care of their current clients. It feels like we've bought into a team with the tools to help us succeed, rather than just a product to do a job.

Vorteile:

Their experienced team made swapping from MindBody easier than expected. We received a dedicated account manager who has an astonishingly quick response time and ensures that our issues get resolved promptly. Constant updates and new features with transparency on what is being developed. Custom reporting is incredibly helpful and allows us to take a microscope to any part of our business in a quick and repeatable manner. It's usefulness cannot be overstated. Family account management is easy for clients and admins.

Nachteile:

Billing for seminars or multi-day events is tricky. We ended up creating our own billing solution with Stripe. First-time client setups require more setup than expected. There is no way to automatically assign progressions (belts), adding new family members to an existing account requires manual input.

Terrible Support & Constant Glitches

Kommentare: There is always something wrong with the back end Wodify Core app. You can never rely on it to make a quick change or upload a new workout due to constant glitches and freezing.

Vorteile:

It was great to have everything packaged into one place for managing my gym.

Nachteile:

The support at Wodify has never actually fixed any issues. They will either "add it to the list" or push the fault on you. I recently got charged 2x for the same invoice due a a chargeback and wodify did nothing to help me and told me to work it out with my member. When I tried to do that, I gave her a refund and then lost the entire invoice once again because wodify did not communicate the refund to the bank. Their resolution was for me to "work it out with my member or the bank". I've been with them for over 9 years now and will be leaving next month.

Have it all in one spot!

Vorteile:

Tracking years of lifts & benchmarks is amazing to have right in your pocket. As an owner operator being able to have people sign into class allows us to prepare for four members or 24 members depending on the day and time of class. Having punchcard members is super helpful to use the system digitally and get rid of paper cards.

Nachteile:

I can never do as much on my phone as I can on the desktop it tends to just keep loading.

We used to use Zen Planner, and LOVE Wodify!!

Kommentare: 10/10
I am very happy to pay a mid-tier price for the 5 star support we receive regularly. We always feel like we're receiving white glove service.

Vorteile:

It is flexible and dynamic. We had specific needs and Wodify was by far the best product we evaluated. They really do well in every area.

Nachteile:

Wodify had some 2 periods of down time last year (only a couple hours in length), but they have worked really hard the past 6 months to fix the issues. We haven't seen a hiccup since!