Wer nutzt diese Software?

CallHippo dient auf der ganzen Welt, indem es in mehr als 50 Ländern örtliche und gebührenfreie Nummern zu sehr erschwinglichen Preisen anbietet.

Durchschnittliche Bewertung

49 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4 / 5
  • Funktionen 3.5 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Startpreis 8,00 $/Monat
  • Kostenlose Version Ja
  • Kostenlose Testversion Nein
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • CallHippo
  • https://callhippo.com/
  • Gegründet 2016

Über CallHippo

CallHippo, die leistungsfähige und einfach zu bedienende VoIP-basierte virtuelle Telefonanlage, die Produktivität & Verkaufsengagement deines Unternehmens auf die nächste Ebene führt. Erhalte mit nur wenigen Klicks örtliche oder gebührenfreie Nummern von mehr als 40 Ländern auf der ganzen Welt. Die CallHippo-App bietet Echtzeit-Informationen und Analysen über die Benutzer. Es ermöglicht Teams, bei Anrufen zusammenzuarbeiten und untereinander Informationen auszutauschen, so dass Manager datengesteuerte Strategien entwerfen können.

CallHippo Funktionen

  • Anrufaufzeichnung
  • Anrufprotokoll
  • Anruftext-Aufzeichnung
  • Berichterstattung / Analyse
  • Echtzeit-Chat
  • Eskalationsmanagement
  • Gemischtes Call-Center
  • Inbound Callcenter
  • Interaktive Sprachantwort
  • Kampagnenmanagement
  • Manuelles Wahlsystem
  • Outbound-Callcenter
  • Progressives Wählersystem
  • Prädiktive Wähler
  • Warteschlangenmanagement
  • Anrufüberwachung
  • Automatisches Telefonwählgerät
  • Berichterstattung / Analyse
  • Call-Center-Management
  • IVR / Spracherkennung
  • Kontaktmanagement
  • Prädiktive Wähler
  • Telemarketing-Management
  • VoIP (IP-Telefonie)
  • Anruf pausieren
  • Anrufaufzeichnung
  • IVR / Spracherkennung
  • Kontaktmanagement
  • SIP-Trunking
  • Syndikat-Gruppen
  • Verbesserung der Sprachqualität
  • Vereinheitlichte Kommunikation
  • Verschlüsselung

Die hilfreichsten Reviews für CallHippo

Great basic outbound calling software, perfect for smaller companies

Bewertet am 27.6.2019
Holly K.
Head of Client Services
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall I am quite satisfied with CallHippo. It has provided the functionality we needed and it was easy to set up and to train staff on.

Vorteile: Call Hippo doesn't require any downloading to your computer, you work from the website or you can download the app if you want to use your mobile. It has predictive dialler capabilities but also allows users to make one off calls via a keypad, that is a very handy feature. Ability to sign up month to month and add credit as you need is also useful when you are a smaller organisation or starting out with a new service and do not yet know your annual requirements.

Nachteile: The reporting capabilities are limited and quite basic. I would definitely like to be able to dig a bit deeper into some of the metrics but the program doesn't allow that and you need to do a bit of the work yourself once you have downloaded the excel spreadsheet. The reporting needs more filtering options and a bit more detail.

Great Customer Support!

Bewertet am 20.11.2018
Fortune O.
Founder
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: CallHippo has a very responsive customer support team. CallHippo has always ensured that my team receives the best customer support anyone can get. When we had problems during the initial setting up process, the support staff provided fast real time solutions that that impressed me. The customer service people always make sure that customers are treated with the utmost respect and attention and I can say it isn't about what I heard alone but I have firsthand experience of the way they work. The CallHippo system works without glitches and I really like the Call Recording feature which has been of great help. CallHippo is affordable and has great customer service and attributes. My verdict: It's worth a try. You'll be glad you did.

Nachteile: I'm really satisfied with the way it works. All I can say is that the software development team continue to improve on the excellent job they've done so far.

Cautiously Optimistic

Bewertet am 11.11.2018
David M.
Managing Director
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Cautiously Optimistic!

Vorteile: After an initial poor experience with one of the support staff the
manager stepped in. Kudos to following through on numerous awkward
first starts. Despite one after another issues that came up they
finally persevered and I have a functional product to try out for the
next year. We will see how the relationship goes after I've had some
time to use.

Nachteile: Some of the functionality is clear other parts are not so. The company
could do themselves a favor by clearly documenting the capabilities AND
LIMITATIONS so that the prospective customer knows what they are. The
company could also do themselves a favor by reviewing their website and
removing obvious typographical, grammatical and outright silliness from
their website (i.e, there is no Boston County in California). The lack
of paying attention to detail in the web pages was evident in similar
problems that occurred getting the software to work. I feel like I was
the first customer that ever used the product from South Africa.

Antwort des Softwareanbieters

von CallHippo an 7.12.2018

Hi David, we are happy that you are staying with us. Now that you understand that South Africa local number requires local address proof to activate. There are certain guidelines set by the carriers with respect to virtual phone numbers activation and we have to abide by those to avoid any abuse. We don¿t need any personal information nor, we bill our customers for unused services. We are a legitimately registered US company. We would appreciate if you can re-evaluate the feedback.

Perfect phone assistant for small businesses

Bewertet am 2.6.2017
Andrew H.
CEO
Bekleidung & Mode, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: When you're running a small business, your biggest problem is to divide tasks and to manage calls coming to a single line. The situation here was going out of control, and we had no idea whom to call, or whom to assign a call. CallHippo just fit in the gap and solved all of our problems at once. We set it up in few hours, and it has been making us happy ever since. The line will not always be perfect, and there can be few dropped calls from time to time, but I really think you shouldn't worry about it as you have the perfect customer service on hand to help you deal with the issue. They're pretty quick to fix your problem, even if you're using the lowest plan or you're a new user.

Vorteile: There is absolutely no confusion concerning the price, you get the set and the features you paid for. In fact, they are pretty straightforward in every sense, providing awesome service whenever necessary. I use it to set availability and to keep track of who has been called, and my favorite thing about it is that I'm not paying per user. It has been a faithful assistant for 6 months now, and the experience is nothing but wonderful.

Great features, well worth the money!

Bewertet am 25.4.2019
Artin V.
Director
Eventservice, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Good experience. They have great customer service that is eager to help. Eventhough they seem to be located in India, it in no way lowers the value of their offering.

Vorteile: It has what you need for a phone number. Speedy set up, then you can forward the new number to your personal or office number. We've included a voice mail as well so all calls are greeted with a professional message while the line is being redirected. in the past tried 2 other services that did not work and this is the best by far. Been using it for almost 1 year. The phone app is really handy as you can call from the app.

Nachteile: Nothing much. all is good and can't think of anything, except that for some countries they don't have phone numbers. But guess that's not something not to like - it's just that their service does not include it.
If they can have phone numbers for most countries in the world that would be better

Lies weitere Bewertungen