Wer nutzt diese Software?
Boutique and Group Fitness Studios: Indoor Cycling, HIIT, Bootcamp, Group Boxing and Kickboxing Studios, Pilates, Yoga, Barre, Strength Training, Rowing, Running ... and more.
Durchschnittliche Bewertung18 Bewertungen
- Gesamt 4 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 3.5 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 3.5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2012
zingfit is a SaaS platform powering the world's best boutique studio fitness brands. The platform puts the studio brand first with a highly-branded digital presence to the end customer. zingfit's mature feature set includes many innovative tools to run an exciting, efficient and growth-focused business. The platform seamlessly integrates scheduling, studio management, payments, e-commerce & marketing to create an extraordinary digital customer experience that gets your customers sweating faster.
- Abrechnung & Rechnungsstellung
- Class & Schedule Management
- Verfolgen der Teilnahme
Die hilfreichsten Reviews für zingfit
Bewertet am 8.8.2019
ZingFit is good for Cycling Studios
Kommentare: I was contacted by a rep regarding iFrame, but I haven’t been introduced to it. I need to have access and learn how to design our pages on ZingFit. Processing work orders they require page design has taken over 3 months.
The ability to sync to other applications, making possible to track fitness performance.
The reports that make possible to analyze demographics and make important decisions based on usage.
Nachteile: I wish there was a ZingFit app that was widely used among the fitness enthusiasts to find fitness studios (as Mindbody does).
Antwort des Softwareanbieters
von zingfit an 22.8.2019
Thanks for your feedback! We are passionate about working with cycling studios like yours to create customized workflows that help your studio grow, and in turn fuel our growth and the growth of the boutique fitness revolution.
With regards to the app, we believe in supporting your brand by keeping your loyal customers focused on you and not distracted by competing studios. This is part of the reason we put your brand first with our seamless scheduling and e-commerce tools.
We understand there is a delicate balance between exposure and not diluting your brand on certain aggregator apps. This is why we also support direct integrations with several of the leading fitness class aggregators.
Thanks again for your valuable feedback, and please don't hesitate to reach out if have any follow up questions!
Thanks, The zingfit Team
Bewertet am 8.8.2019
Poor App UX (Questionable Site Representation)
Kommentare: I don't think we would have switched had we anticipated all these issues. Now that we're here, not sure it makes sense to go back just yet. I am really hoping that there will be improvements to the app UX, fast.
Ease of use on backend on a desktop
More flexibility in customization
Nice website integration
Referrals and rewards built in, tiered membership options
Knowledgable and nice customer service
Nachteile: The App interface is truly subpar. I feel that it was misrepresented on the site, where clients like Rumble and 1Rebel are listed - but those companies actually had their own app designed. I'm not sure what business doesn't consider their app a key feature of their business; our clients live on the app. It is also not truly an app in function - it is the mobile site wrap, put into it's own app. This comes across quite clearly as far as the UX (we have had endless complaints and requests to switch back to our old app; we primarily haven't for a very specific reason regarding booking window) in addition to the general aesthetic being unpleasant. Customer service is very knowledgable but there can be a longgg wait to hear back from them, particularly if you reach out later in the day on Friday (even during work hours). They do not work over the weekend. The team is small. Getting on a call with them can be a few days out. There is no admin app, which was a major downgrade from MBO, but something I would overlook if the customer experience was better.
Antwort des Softwareanbieters
von zingfit an 21.8.2019
We appreciate the feedback on our branded app. We are always collecting customer feedback to enhance our product. We love it when our customers (and even the competition) push us to be betterwe are taking on the fitness scheduling software industry and providing a far superior platform. That said we can always do better!
With regard to our branded app, it's worth checking out some examples of our app in iOS (https://apps.apple.com/us/app/hiitrebel/id1463633944) and Android (https://play.google.com/store/apps/details?id=com.zingfit.HIITREBEL). We always like to explain to our customers that zingfit's app is currently 3x less expensive than our competition and provides exceptional value for money given the branding and functionality that it provides!
Thank you again for your feedback!
Bewertet am 18.7.2019
Amazing support and Product
Kommentare: Overall experience have been supportive and pleasant.
Vorteile: Zingfit fits perfectly into my business as it's customisable and reliable. This product will grow with my business which is really vital as a business owner. Zingfit is so intuitive and have all the features and functionalities a health and wellness business would need to start with. The support have been amazing and most cases would often be resolved within 24 hrs. This was one of my major concerns being based in Australia, however the support team have been exceptional.
1. The ability to be creative with the Email templates on the platform
2. Ability to have a complementary business within the system (more than happy to provide more insight if you wish)
3. cost of set up and adding in new studios
Bewertet am 10.6.2019
Great software for our studio!
Kommentare: I have found all functionalities to work at its best. Like said above, if an issue occurs, I usually call and someone is either able to help or will find the answer for you.
Vorteile: This program works with our PIQ system that is linked to our indoor cycle studio. It is easy to use for admins, instructors and clients. The costumer service is fabulous. I have only found to be treated with kindness and always a follow up with any issue we may have had.
Nachteile: Although there are some difficulties at time, and they provide a help section with frequent questions and answers, not all answers are up to date or give you the best possible solution. I found that calling or sending in a ticket is much faster.
Bewertet am 19.6.2019
Love Love Love
Kommentare: Booking is seamless and very professional. Customer service is great too.
Vorteile: I just love this company. They were the first to offer high end booking services for boutique fitness. I initially used another company that was less expensive when i opened my studio. After one year I switched to zingfit. In the end I ended up wasting money because I did not use zingfit from the beginning. As a business owner, I recommend zingfit to all my colleagues.
Nachteile: I wish they offered more non essential booking options to enhance the customer service experience on the studio end by offering more notifications for desk staff, not the software end.