--- description: Detaillierte Informationen über Guesty zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guesty Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Channel Management Software](/directory/30678/channel-management/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.com.de/software/159377/guesty Seite: 1 / 20\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/159377/guesty?page=2) > Guesty ist eine leistungsfähige und robuste Technologie für Ferienwohnungs- und Ferienhausverwaltung in jeder Größenordnung. > > Bewertung: **4.4/5** von 480 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Guesty? Airbnb- und Ferienimmobilienvermieter, die ihr Geschäft durch Automation, effizientes Management und mehr Präsenz voranbringen wollen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 480 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Guesty - **Region**: Walnut, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: 23,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Japanisch, Polnisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Albanien, Amerikanische Jungferninseln, Andorra, Antigua und Barbuda, Argentinien, Aruba, Australien, Bahamas, Barbados, Belgien, Belize, Bermuda, Brasilien, Britische Jungferninseln, Bulgarien, Chile, Costa Rica, Deutschland, Dominica, Dominikanische Republik und 85 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Anmerkungen zur Reservierung - Auftragsmanagement - Belegungsmanagement - Berichterstattung und Statistik - Bestandskontrolle - Buchhaltung - CRM - Chancenmanagement - Dokumentenmanagement - Dynamische Preise - Forderungen - GDS-/OTA-Integration - Gasterlebnis-Management - Gruppenreservierungen - Guest Tracking - Gäste-Check-in/Check-out - Haushaltungsmanagement - Immobilien-Datenbank - Immobilienverwaltung - Instandhaltungsmanagement - Kampagnenmanagement - Kanal-Analytik - Kanalmanagement - Kommunikationsmanagement - Kommunikationsmanagement - Kostenverfolgung - Kundenbetreuung - Leadmanagement - Leistungskennzahlen - Marketing-Automatisierung - Mitarbeitermanagement - Multi-Channel-Vertrieb - Multichannel-Management - Online-Buchung - Online-Reservierungen - Online-Zahlungen - Partner-Portal - Partnermanagement - Pipeline-Management - Portfoliomanagement - Reservierung-Management - Reservierungs-Management - Third-Party Integrations - Verbindlichkeiten - Verkaufspunkt POS - Verwaltung von Auflistungen - Wartungsplanung - Zahlungsabwicklung ... und 12 weitere Funktionen ## Integrationen (47 insgesamt) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... und 32 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Channel Management Software](https://www.capterra.com.de/directory/30678/channel-management/software) ## Ähnliche Kategorien - [Software für Ferienwohnungen](https://www.capterra.com.de/directory/30616/vacation-rental/software) - [Hotelsoftware](https://www.capterra.com.de/directory/20031/hospitality-property-management/software) - [Channel Management Software](https://www.capterra.com.de/directory/30678/channel-management/software) - [Immobilienverwaltungssoftware](https://www.capterra.com.de/directory/20050/real-estate-property-management/software) - [Hausverwaltungssoftware](https://www.capterra.com.de/directory/30929/rental-property-management/software) ## Alternativen 1. [Hostaway](https://www.capterra.com.de/software/152433/hostaway) — 4.8/5 (1579 reviews) 2. [DoorLoop](https://www.capterra.com.de/software/211768/doorloop) — 4.8/5 (707 reviews) 3. [Buildium](https://www.capterra.com.de/software/47428/buildium-property-management-software) — 4.5/5 (2232 reviews) 4. [ResMan](https://www.capterra.com.de/software/135182/resman) — 4.6/5 (602 reviews) 5. [Entrata](https://www.capterra.com.de/software/20372/entrata) — 4.6/5 (444 reviews) ## Nutzerbewertungen ### "Schöne Benutzeroberfläche, top Kundensupport\!" — 5.0/5 > **Finn** | *21. Mai 2026* | Immobilien | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Sehr schöne Benutzerobrfläche, schneller Kundensupport, leichte Anbindung an Portale und einfache Handhabung. > > **Nachteile**: Sehr unprofessionelle Website im Guesty-Light Paket, vor allem im Handy-Format. Keinerlei Anpassungsmöglichkeiten, Logo viel zu klein - im Handy-Format kaum erkennbar und weitere Elemente verschoben. Dringende Verbesserung nötig\! Keine Möglichkeit den Umsatz nach Monaten zu berechnen, nur nach Check-in Datum, was das Ergebnis verfälscht, wenn eine Buchung in den neuen Monat geht. > > Im Ganzen gefällt mir Guesty sehr gut, da es eine sehr schöne übersichtliche Oberfläche bietet und einen sehr schnellen freundlichen Kundensupport hat. ----- ### "A Strong All-in-One Solution With Room to Grow" — 4.0/5 > **Gabriele** | *3. Dezember 2025* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I really appreciated the setup process, the automated messaging, and the calendar. The ability to create different rate categories and the all-in-one solution for agencies is extremely valuable. I also find Trust Accounting and the financial management tools very exciting. The live support is great too—quick and helpful responses. > > **Nachteile**: Guesty still has room for improvement in the German-speaking market. Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds. There is definitely potential to refine a few areas. That said, the Guesty team is very open to suggestions and genuinely tries to implement improvements, which I really appreciate. > > Overall, my experience has been very positive, and I’m truly glad I switched to Guesty. I’m giving 4 out of 5 stars because, as mentioned, there’s still some room to grow. ----- ### "Honest review from a power Guesty user" — 5.0/5 > **Njål** | *27. Februar 2026* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Incredible customer success from Jay and his team. Product that focus on the important features. Higher priced than their competitors but has unmatched quality. We save a lot of time on listing distribution, finance, and listing updates due to their really good connections with the OTAs. > > **Nachteile**: There is honestly not a lot of bad things to mention about Guesty. Their focus seem to be switching somewhat to capturing revenue from new add-ons instead of improving existing features. > > Overall, my experience with Guesty has been largely positive. As a short-term rental operator, it has become an essential part of how I run my business day-to-day. The platform offers unmatched integration with OTAs, covering listing distribution, updates, and financial management all in one place. On top of that, Guesty has the best API documentation I've come across, making it an excellent foundation for anyone looking to build custom solutions on top of their PMS. For anyone considering a switch, Guesty is definitely a top contender. I say this as someone who has spent meaningful time with Smoobu, Hostify, Hostaway, and several others. ----- ### "Guesty Review" — 5.0/5 > **Riley** | *23. Februar 2026* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Guesty's customer service has been absolutely amazing. They truly are partners. I love the software. I'm very happy with the service and highly recommend it. > > **Nachteile**: My one suggestion is building out operations a little better. I think it would be great if operations got to a little bit higher level. > > I would give it a five-star review. It's absolutely amazing. Working with them truly is a partnership, not just a customer relationship. ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *6. April 2026* | Immobilien | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **Nachteile**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- Seite: 1 / 20\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/159377/guesty?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/159377/guesty) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten