Wer nutzt diese Software?
Airbnb- und Ferienimmobilienvermieter, die ihr Geschäft durch Automation, effizientes Management und mehr Präsenz voranbringen wollen.
Durchschnittliche Bewertung78 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
Angaben zum Hersteller
- Gegründet 2014
Guesty ist eine SaaS-Plattform für Unternehmen im Bereich Ferienwohnungs- und Ferienhausvermietung. Dutzende von Buchungsplattformen werden unterstützt. Alles, was man für die Immobilienverwaltung braucht, ist in dieser robusten Plattform enthalten: Kanalverwaltung, einheitlicher Posteingang, aktualisierter Buchungskalender, Automatisierungswerkzeuge, sichere und einfache Zahlungsverarbeitung, Berichtswesen und sogar rund um die Uhr verfügbare Experten für die Kommunikation mit den Gästen. So gelingt der Urlaub garantiert. Mit Guesty haben Immobilienverwalter ihre gesamten Aktivitäten im Bereich Ferienimmobilien zentral im Griff.
- Gast-Kommentare / Bewertungen
- Gebühren- / Kommissionsmanagement
- Einzelne Immobilie
- Integrierte Buchführung
- Mehrere Immobilien
- Verkaufspunkt POS
- Verlängerter Aufenthalt
Die hilfreichsten Reviews für Guesty
Bewertet am 22.7.2019
Easy to use and powerfull features
Kommentare: We've reduced our management and time spent handling bookings and manual payments. Previously we had a fair amount of bookings through our old booking system which did not handle credit card payments, so we had to stay on top of those bookings and collect the payments manually.
Automated responses to bookings, enables credit card payments via Stripe, easy overview of bookings and connecting multiple booking websites easily, as well as keeping information uniform on all booking websites automatically. Also generates a booking website for our own website.
Absolutely love their Multicalendar. Gives a great overview of current bookings.
Nachteile: Can't really think of anything bad. They are constantly updating and upgrading the software, so there is always something new and improved...
Bewertet am 24.5.2019
Kommentare: Guesty has beneficial features that we have not even yet begun to explore. So far, Guesty has a booking site up and running for us, and has successfully integrated our calendar so that we may seamlessly list on 4 different sites. The speed, knowledge and friendliness of customer service has been outstanding. Our home owners are happy to use Guesty's well designed owner portal which has streamlined communications.
This software has a modern and user friendly web interface design that instantly makes users, staff and clients alike, comfortable with the program. It is streamlined - no overcrowding on each screen and no chance to be distracted by too many options.
There is a very easy to use help desk, ever present at the corner of your screen - at any time you may type a question into the box, and answers and quick guides will list themselves - should you not find any articles relevant or helpful, you may submit a help desk ticket from any screen. Each of my team members have used this feature and been provided with satisfactory responses within one hour - even on the weekends.
Integration was nearly painless compared with other PMS options on the market.
Web based platform does not have specific hardware requirements.
Nachteile: So far, we have no complaints about this software. Each of our requests have been met with speed and grace. All problems have simple solutions and an abundance of staff available to help walk us through each new feature.
Bewertet am 30.3.2019
Guesty is enabling the next phase of growth for our short-term rental business!
Kommentare: Bottom line is this - Guesty is the best capitalized company in this space (just raised an additional $35 million to continue scaling their offering) and in my opinion (I advise a number of startups, so I have a good read on this) they are putting this capital to great use through 1) Pushing feature updates rapidly; 2) Spending money on customer service and customer success; and 3) Developing class-leading relationships with all of the major booking platforms to ensure ever-better integrations.
-Onboarding process was phenomenal and the support did not drop off post-setup like many other software providers I've worked with.
-The customer success team have gone beyond just ensuring we're getting the most functionality of Guesty to collaboratively developing Tesseract Rentals scaling strategy for 2019 and 2020 and how we can best use current features, develop streamlined work arounds where needed, and plan for future Guesty features so we don't have to spend time and energy developing our own long-term solutions for something that will shortly be implemented by their team.
-Responsive to questions and feature requests: We're a remote team and work extensively within the Guesty app to manage day-to-day operations. When I first tested the software, a mobile calendar feature wasn't available, but the sales associate assured me it was being released shortly. Support team then picked up immediately after implementation to keep up to date on the release timing (it was indeed launched shortly after we went live). I've had several feature requests that have been incorporated into app updates (they release very frequently!).
-I love how robust the marketplace of approved third-party software providers is at this point (and it's growing rapidly!).
-The Airbnb direct integration is better than any other PMS out there, by far (I've used several others, and forfeitted $5K+ in implementation fees to switch over to Guesty due to this alone).
Nachteile: All initial bugs that I identified during my process of selecting Guesty have been worked out. We're now in the phase of every feature added on their end being a truly additive and scaling-enable feature. This is the best PMS for short-term rental businesses out there!
Bewertet am 2.5.2019
Best PMS on the market with an amazing support team
Vorteile: We switched over from another PMS about a year and a half ago, and couldn't be happier with the changes. Guesty has improved our companies organization, productivity and communication greatly. They have allowed us to implement new business strategies which we never before considered possible. We have now largely been able to streamline almost everything business related to this one platform - with the ever-expanding marketplace, we imagine we will be elusively on Guesty in the very near future. In addition to the amazing features that Guesty offers, their customer support is the next level. Not only is the support team available 24/7, but the case managers are also fantastic. Our case manager has been absolutely instrumental in the growth of our business. He has brought a lot of innovative ideas and advice to us. Above all, we appreciate his collaboration with assistance with reviewing many of our projects that are not necessarily related to Guesty itself. He has really gotten on board with our image and helps motivate us to continue striving for bigger and better things. We really enjoyed working with him and the Guest team :]
Nachteile: We wish that we had a little more autonomy with some of the programming aspects for automation. That said, the support team and our case manager are always more than willing to help implement everything we ask them to.
Bewertet am 5.3.2019
Best software on the market!
Vorteile: We have used Guesty for over 2 years now and it has been one of the main factors in growing our business from less than 10 units when we had our first demo to over 130 units today. It is very intuitive, has lots of features but also gives you huge amount of control in how to set up your business. There is no "one size fits all" way to use Guesty and although lot of businesses use the software, you can tailor its functionality to exactly how you want your guests experience to be. The support guys are also really friendly and (our account manager) is an asset to the company.
Nachteile: I would say the thing I like least about Guesty is the price! However, I must say that you very much get what you pay for and although there are undoubtedly cheaper options out there - Guesty can afford to charge more simply because they offer more, in both functionality and reliability. As with any business, if people are willing to pay for it, then the price is right.