--- description: Detaillierte Informationen über Guesty zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guesty Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Software für Ferienwohnungen](/directory/30616/vacation-rental/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.com.de/software/159377/guesty Seite: 1 / 21\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/159377/guesty?page=2) > Guesty ist eine leistungsfähige und robuste Technologie für Ferienwohnungs- und Ferienhausverwaltung in jeder Größenordnung. > > Bewertung: **4.4/5** von 485 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Guesty? Airbnb- und Ferienimmobilienvermieter, die ihr Geschäft durch Automation, effizientes Management und mehr Präsenz voranbringen wollen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 485 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Guesty - **Region**: Walnut, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: 23,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Japanisch, Polnisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Albanien, Amerikanische Jungferninseln, Andorra, Antigua und Barbuda, Argentinien, Aruba, Australien, Bahamas, Barbados, Belgien, Belize, Bermuda, Brasilien, Britische Jungferninseln, Bulgarien, Chile, Costa Rica, Deutschland, Dominica, Dominikanische Republik und 85 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Anmerkungen zur Reservierung - Auftragsmanagement - Belegungsmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandskontrolle - Buchhaltung - CRM - Dokumentenmanagement - Dynamische Preise - Ertragsmanagement - Forderungen - GDS-/OTA-Integration - Gasterlebnis-Management - Gruppenreservierungen - Gäste-Check-in/Check-out - Haushaltungsmanagement - Immobilien-Datenbank - Immobilienverwaltung - Instandhaltungsmanagement - Kalenderverwaltung - Kampagnenmanagement - Kanal-Analytik - Kanalmanagement - Kommunikationsmanagement - Kontaktmanagement - Kundenbetreuung - Leadmanagement - Leistungskennzahlen - Marketing-Automatisierung - Mieter-Nachverfolgung - Mitarbeitermanagement - Multi-Channel-Vertrieb - Multichannel-Management - Online-Buchung - Online-Reservierungen - Online-Zahlungen - Partner-Portal - Partnermanagement - Pipeline-Management - Portfoliomanagement - Reservierung-Management - Reservierungs-Management - Steuermanagement - Third-Party Integrations - Verbindlichkeiten - Verkaufspunkt POS - Zahlungsabwicklung ... und 12 weitere Funktionen ## Integrationen (44 insgesamt) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... und 29 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Software für Ferienwohnungen](https://www.capterra.com.de/directory/30616/vacation-rental/software) ## Ähnliche Kategorien - [Software für Ferienwohnungen](https://www.capterra.com.de/directory/30616/vacation-rental/software) - [Hotelsoftware](https://www.capterra.com.de/directory/20031/hospitality-property-management/software) - [Channel Management Software](https://www.capterra.com.de/directory/30678/channel-management/software) - [Immobilienverwaltungssoftware](https://www.capterra.com.de/directory/20050/real-estate-property-management/software) - [Hausverwaltungssoftware](https://www.capterra.com.de/directory/30929/rental-property-management/software) ## Alternativen 1. [Hostaway](https://www.capterra.com.de/software/152433/hostaway) — 4.8/5 (1623 reviews) 2. [DoorLoop](https://www.capterra.com.de/software/211768/doorloop) — 4.8/5 (715 reviews) 3. [Buildium](https://www.capterra.com.de/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 4. [ResMan](https://www.capterra.com.de/software/135182/resman) — 4.6/5 (602 reviews) 5. [Entrata](https://www.capterra.com.de/software/20372/entrata) — 4.6/5 (444 reviews) ## Nutzerbewertungen ### "Schöne Benutzeroberfläche, top Kundensupport\!" — 5.0/5 > **Finn** | *21. Mai 2026* | Immobilien | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Sehr schöne Benutzerobrfläche, schneller Kundensupport, leichte Anbindung an Portale und einfache Handhabung. > > **Nachteile**: Sehr unprofessionelle Website im Guesty-Light Paket, vor allem im Handy-Format. Keinerlei Anpassungsmöglichkeiten, Logo viel zu klein - im Handy-Format kaum erkennbar und weitere Elemente verschoben. Dringende Verbesserung nötig\! Keine Möglichkeit den Umsatz nach Monaten zu berechnen, nur nach Check-in Datum, was das Ergebnis verfälscht, wenn eine Buchung in den neuen Monat geht. > > Im Ganzen gefällt mir Guesty sehr gut, da es eine sehr schöne übersichtliche Oberfläche bietet und einen sehr schnellen freundlichen Kundensupport hat. ----- ### "A Strong All-in-One Solution With Room to Grow" — 4.0/5 > **Gabriele** | *3. Dezember 2025* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I really appreciated the setup process, the automated messaging, and the calendar. The ability to create different rate categories and the all-in-one solution for agencies is extremely valuable. I also find Trust Accounting and the financial management tools very exciting. The live support is great too—quick and helpful responses. > > **Nachteile**: Guesty still has room for improvement in the German-speaking market. Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds. There is definitely potential to refine a few areas. That said, the Guesty team is very open to suggestions and genuinely tries to implement improvements, which I really appreciate. > > Overall, my experience has been very positive, and I’m truly glad I switched to Guesty. I’m giving 4 out of 5 stars because, as mentioned, there’s still some room to grow. ----- ### "Going for Guesty" — 5.0/5 > **Susan** | *1. März 2026* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We have been using Guesty for almost 2 years and I’ve started to take some of the most positives for granted which is a good thing. They are integrated with most of the third parties that I want to be. They have added many of the elements that I was using third-party for like damage insurance. We know at damage insurance to our bookings directly through Guesty instead of through an outside company. We have recently added the accounting module and are getting used to it. Some of the request we’ve made have been upgraded immediately, of which we are most appreciative. The automated response system is excellent and the AI for responses is getting better and better . But if they had to put anything to the top of the list, it would definitely be the responsiveness of Customer Service and our account executive. We get help when we need it and that’s worth everything. > > **Nachteile**: What I like least is that our advanced website is not editable simultaneously with the booking engine so there is some extra wor. But we think that this may be solved quite soon. > > We we have overall found that switching to Guesty as our PMS has made our life in our work much easier and more fun. There have been pain points, but we feel that they’ve been solved or that we’ve been assured that they will be. All is good and I feel comfortable recommending it. ----- ### "Great App - Easy to manage" — 5.0/5 > **Diego** | *27. Mai 2026* | Gastgewerbe | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I’ve been using Guesty for the past three years to manage our properties, and it has been a very user-friendly and functional platform. One of the features I appreciate most is being able to manage all guest communications in one place, while keeping all of my calendars seamlessly connected. Overall, it’s intuitive, efficient, and very easy to use. > > **Nachteile**: One area for improvement is the Guest Book feature. For smaller operators managing fewer than three properties, it does not currently provide enough value to justify the cost or effort involved. > > Overall, my experience with Guesty has been very positive. I’ve been using the platform for the past three years to manage our properties, and I truly appreciate how intuitive and functional it is. Being able to handle all guest communications in one centralized place, while keeping calendars seamlessly synced across platforms, has significantly improved our operational efficiency. I also really like the ability to set up automatic messages, which saves us a tremendous amount of time, and how easily I can coordinate with my service team within the platform. ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *6. April 2026* | Immobilien | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **Nachteile**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- Seite: 1 / 21\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/159377/guesty?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/159377/guesty) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten