--- description: Detaillierte Informationen über Guesty zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Guesty Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Channel Management Software](/directory/30678/channel-management/software) > [Guesty](/software/159377/guesty) # Guesty Canonical: https://www.capterra.com.de/software/159377/guesty Seite: 1 / 21\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/159377/guesty?page=2) > Guesty ist eine leistungsfähige und robuste Technologie für Ferienwohnungs- und Ferienhausverwaltung in jeder Größenordnung. > > Bewertung: **4.4/5** von 481 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Guesty? Airbnb- und Ferienimmobilienvermieter, die ihr Geschäft durch Automation, effizientes Management und mehr Präsenz voranbringen wollen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 481 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Guesty - **Region**: Walnut, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: 23,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Japanisch, Polnisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Albanien, Amerikanische Jungferninseln, Andorra, Antigua und Barbuda, Argentinien, Aruba, Australien, Bahamas, Barbados, Belgien, Belize, Bermuda, Brasilien, Britische Jungferninseln, Bulgarien, Chile, Costa Rica, Deutschland, Dominica, Dominikanische Republik und 85 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Anmerkungen zur Reservierung - Auftragsmanagement - Belegungsmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandskontrolle - Buchhaltung - CRM - Chancenmanagement - Dokumentenmanagement - Dynamische Preise - Ertragsmanagement - Forderungen - GDS-/OTA-Integration - Gasterlebnis-Management - Gruppenreservierungen - Guest Tracking - Gäste-Check-in/Check-out - Haushaltungsmanagement - Immobilien-Datenbank - Immobilienverwaltung - Instandhaltungsmanagement - Kampagnenmanagement - Kanal-Analytik - Kanalmanagement - Kommunikationsmanagement - Kommunikationsmanagement - Kontaktmanagement - Kundenbetreuung - Leadmanagement - Marketing-Automatisierung - Mieter-Nachverfolgung - Mitarbeitermanagement - Multi-Channel-Vertrieb - Multichannel-Management - Online-Buchung - Online-Reservierungen - Online-Zahlungen - Partnermanagement - Portfoliomanagement - Reservierung-Management - Reservierungs-Management - Steuermanagement - Third-Party Integrations - Verbindlichkeiten - Verkaufspunkt POS - Wartungsplanung - Zahlungsabwicklung ... und 12 weitere Funktionen ## Integrationen (44 insgesamt) - AIPEX - Accountable - AirDNA - Akia - Aloware - AutoRank - Autohost - Besty - Beyond - Breezeway - ChargeAutomation - Chekin App - Conduit - Content.One - Duve ... und 29 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Channel Management Software](https://www.capterra.com.de/directory/30678/channel-management/software) ## Ähnliche Kategorien - [Software für Ferienwohnungen](https://www.capterra.com.de/directory/30616/vacation-rental/software) - [Hotelsoftware](https://www.capterra.com.de/directory/20031/hospitality-property-management/software) - [Channel Management Software](https://www.capterra.com.de/directory/30678/channel-management/software) - [Immobilienverwaltungssoftware](https://www.capterra.com.de/directory/20050/real-estate-property-management/software) - [Hausverwaltungssoftware](https://www.capterra.com.de/directory/30929/rental-property-management/software) ## Alternativen 1. [Hostaway](https://www.capterra.com.de/software/152433/hostaway) — 4.8/5 (1622 reviews) 2. [DoorLoop](https://www.capterra.com.de/software/211768/doorloop) — 4.8/5 (714 reviews) 3. [Buildium](https://www.capterra.com.de/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 4. [ResMan](https://www.capterra.com.de/software/135182/resman) — 4.6/5 (602 reviews) 5. [Entrata](https://www.capterra.com.de/software/20372/entrata) — 4.6/5 (444 reviews) ## Nutzerbewertungen ### "Schöne Benutzeroberfläche, top Kundensupport\!" — 5.0/5 > **Finn** | *21. Mai 2026* | Immobilien | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Sehr schöne Benutzerobrfläche, schneller Kundensupport, leichte Anbindung an Portale und einfache Handhabung. > > **Nachteile**: Sehr unprofessionelle Website im Guesty-Light Paket, vor allem im Handy-Format. Keinerlei Anpassungsmöglichkeiten, Logo viel zu klein - im Handy-Format kaum erkennbar und weitere Elemente verschoben. Dringende Verbesserung nötig\! Keine Möglichkeit den Umsatz nach Monaten zu berechnen, nur nach Check-in Datum, was das Ergebnis verfälscht, wenn eine Buchung in den neuen Monat geht. > > Im Ganzen gefällt mir Guesty sehr gut, da es eine sehr schöne übersichtliche Oberfläche bietet und einen sehr schnellen freundlichen Kundensupport hat. ----- ### "A Strong All-in-One Solution With Room to Grow" — 4.0/5 > **Gabriele** | *3. Dezember 2025* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I really appreciated the setup process, the automated messaging, and the calendar. The ability to create different rate categories and the all-in-one solution for agencies is extremely valuable. I also find Trust Accounting and the financial management tools very exciting. The live support is great too—quick and helpful responses. > > **Nachteile**: Guesty still has room for improvement in the German-speaking market. Some processes aren’t fully optimized yet, so you occasionally need to work with temporary workarounds. There is definitely potential to refine a few areas. That said, the Guesty team is very open to suggestions and genuinely tries to implement improvements, which I really appreciate. > > Overall, my experience has been very positive, and I’m truly glad I switched to Guesty. I’m giving 4 out of 5 stars because, as mentioned, there’s still some room to grow. ----- ### "I'm a Guesty Fan\!" — 5.0/5 > **Tasha** | *30. Juni 2026* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Make it much shorter.What stands out most about Guesty is the people and the platform's commitment to continuous improvement. The team is knowledgeable, responsive, and genuinely invested in your success — they feel like partners, not just support staff. On top of that, the product evolves consistently, with updates that clearly reflect real user feedback. In a fast-moving industry, having a software partner that keeps pace makes a real difference. > > **Nachteile**: The platform moves fast, which is one of its strengths — but occasionally that momentum means new features ship before the foundation is fully solid. Bugs do surface from time to time, and it can feel like the focus on building new things sometimes takes priority over ensuring existing functionality is airtight. A bit more attention to stability and polish would go a long way. > > Over 2.5 years with Guesty, the relationship genuinely evolved into something collaborative. What started as a customer experience grew into a real partnership — I worked closely with the team, provided feedback, shared ideas, and was able to test new features firsthand. The account management team actually listened, which made all the difference. It became a mutually beneficial dynamic where my input shaped the product and their responsiveness shaped my experience. It's a rare thing to feel that kind of connection with a software vendor, and it made the overall experience genuinely wonderful. ----- ### "Powerful Property Management Platform for Short-Term Rentals" — 5.0/5 > **Raam** | *1. April 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I liked most about Guesty is how it simplifies managing multiple rental properties. The synchronization across booking platforms works reliably, which helps avoid scheduling conflicts and saves a lot of time. I also found the dashboard helpful for managing reservations, payments, and guest communication in one place. The platform feels secure when handling payments, and the support team has been responsive when questions come up. While small bugs occasionally happen, they are usually resolved quickly. Overall, Guesty provides strong value for property managers who want automation and centralized control of their listings. > > **Nachteile**: The pricing can be a bit expensive for smaller property managers, and some advanced features are only available in higher-tier plans. The interface may feel overwhelming at first due to the number of tools available. Occasionally there are minor bugs or delays in synchronization across channels, and customer support response times can sometimes vary depending on the issue. > > Overall, my experience with Guesty has been very positive. The platform provides powerful tools that simplify managing multiple short-term rental listings across different booking channels. Automation features, centralized communication, and reliable synchronization help save time and reduce manual work. While there is a learning curve at the beginning and the pricing may be higher for smaller hosts, the efficiency and organization it brings to property management make it a valuable solution for growing rental businesses. ----- ### "Good product. Terrible support." — 1.0/5 > **Kevin** | *6. April 2026* | Immobilien | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Guesty as a product is solid. The features are there and it works well for managing properties at scale. > > **Nachteile**: Customer service is not great, especially when you are dealing with anything above a basic support ticket. Anything related to account issues or more serious problems takes way too long. I canceled Guesty Shield, notified my account manager, followed up multiple times over email, had multiple calls with my account manager and her upper management, and the cancellation was confirmed. They kept charging me anyway. It has been 4 to 5 months of back and forth. They keep telling me they are working on fixing the invoice and correcting the balance. Still not fixed. My account keeps getting deactivated because of an unpaid invoice for a service I already canceled. Their solution is for me to pay the invoice first and get the credit back. Why would I pay for something I never used and already canceled months ago? On top of that, they tried to tell me I could cancel Guesty Shield myself through the dashboard, but you literally cannot do that. The account manager has to do it. So I did everything right and I am still in this loop. > > For one of the biggest PMS platforms out there, not being able to fix a billing issue in 5 months is just not acceptable. Every time I reach out it feels like we are starting over. No real progress. Just the same "we are working on it." If you are a large operator considering Guesty, the product will do what you need. But if anything goes wrong outside of a basic support ticket, be ready to fight for it and still not get a resolution. ----- Seite: 1 / 21\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/159377/guesty?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/159377/guesty) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten