Wer nutzt diese Software?

Mittelgroße Unternehmen, kleine Unternehmen Unterstützte Länder/Gegenden – Asien, Australien, Kanada, China, Europa, Indien, Lateinamerika, Naher Osten, Afrika, Vereinigtes Königreich und USA.

Durchschnittliche Bewertung

2.003 Bewertungen
  • Gesamt 4.7/5
  • Benutzerfreundlichkeit 4.7/5
  • Kundenservice 4.5/5
  • Funktionen 4.5/5
  • Preis-Leistungs-Verhältnis 4.5/5

Produktinformationen

  • Startpreis 15,00 $/Monat
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Zoho Social
  • https://www.zoho.com/social/
  • Gegründet 1996

Über Zoho Social

Zoho Social ist unter Berücksichtigung der Bedürfnisse wachsender Unternehmen gebaut, und zwar derjenigen, die sich ernsthaft mit Social-Media-Marketing befassen möchten. Das Produkt ist so konzipiert, dass du deine Social-Media-Präsenz aufbauen kannst, ohne dir Gedanken über Einrichtung, Schulung, variable Kosten usw. machen zu müssen. Die Software ist einfach gehalten und bietet ein gutes Preis-Leistungs-Verhältnis. So einfach, dass du innerhalb von Minuten loslegen kannst.

Zoho Social Funktionen

  • Anpassbare Berichte
  • Engagement-Verfolgung
  • Kampagnenanalysen
  • Lead-Zuordnung
  • Multichannel-Datenerfassung
  • Nachterminierung
  • Nachverfolgung von Influencers
  • Wettbewerberüberwachung
  • Automatisiertes Veröffentlichen
  • Berichterstattung / Analyse
  • Content-Management
  • Kollaboration
  • Kundenbindung
  • Nachterminierung
  • Nachverfolgung der Marken
  • Social Media-Überwachung
  • Verwaltung mehrerer Konten
  • Analytik
  • Automatisiertes Veröffentlichen
  • Content-Management
  • Filtern nach Keyword
  • Kontaktmanagement
  • Konversion-Tracking
  • Kunden-Zielgruppenansprache
  • Nachterminierung
  • Verwaltung mehrerer Konten

Die hilfreichsten Reviews für Zoho Social

Robust software for the price

Bewertet am 27.12.2019
Sonya A.
Art Director
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
Quelle: GetApp
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: So far I'm really enjoying it. I think it will help with my client's project management efficiency when it comes to the social/marketing calendar and customer service.

Vorteile: Zoho Social is pretty easy to use and it has a lot more features than comparably priced products out there. I tried pretty much every free trial there was for social media management software and Zoho Social was far and away the best in terms of ease of use, features, number of social channels supported, user accounts and pricing. The conversation management feature between all your social platforms is invaluable for managing responses and discussions with followers/customers/potential customers. Being able to see all your channels and conversations in one place, respond to messages, etc. is great. The analytics are very good, too. I actually appreciate that it doesn't heavily focus on ad management because the company I'm using Zoho wants to manage ads separately from customer engagement/service and organic social, and it's one of the features that other platforms push heavily.

Nachteile: The feature for internal discussions about posts is a little weird. It's not as intuitive as I had hoped it would be. It would be nice if you could tag posts that need to be attended to by other team members without starting a discussion about them. It would also be nice if you could edit replies within Zoho. There are some other kinda wonky things that seem to be issues with APIs on the social platforms, so they'd be issues no matter what platform you use (like posting to FB groups from Zoho, you can only post as yourself, not the page that manages the group - but this is a Facebook issue, not a Zoho issue).

Maintain your online reputation and enhance your online presence!

Bewertet am 25.4.2019
Shayne H.
Director of Sales
Internet, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I stumbled upon Zoho Social about a year ago when a friend of mine (who works at a Digital Marketing Agency) suggested it to me. It took me a while to consider it, but when I started using the software, it certainly made things a whole lot easier. It enabled me to cut short my social media management tasks in half and focus on other important aspects. NOTE: Since I'm also into e-commerce apart from my full-time job, I found that Zoho doesn't do well in this aspect. I have various reasons for this. The most annoying one is when you have to add shoppable items individually and the whole thing becomes a mess. However, I have tried out a few of Zoho's alternatives and they seem to be doing fine only in this aspect. So, bottom line, if you are planning to use Zoho for e-commerce, I strongly advise against it.

Vorteile: 1) Adaptability: Zoho is very easy to configure and it can be easily customized to suit your business process. 2) Schedule Posts: This should be the main reason why I chose to use Zoho in the first place. At the beginning of every week, I normally create a road map or a content calendar with different kinds of posts that I want to post during the week. Zoho allows me to schedule these posts individually or collectively throughout many social media platforms. 3) Crucial Data: Zoho churns out relevant data that is easy to understand and can help you make informed decisions. It can even tell you what the most convenient time would be to post something on a particular platform - based on the maximum user engagement at a particular time in the geography that you are dealing with. 4) Dependability: So far, I've not witnessed any of my posts fail with Zoho. There have been a few instances like these that occurred when I had used other alternatives. So, I guess it's safe to say that Zoho is reliable - and this is important for digital marketing agencies where clients can get real cranky at times (I've freelanced with a few of them, so I know how risky a failed post could be) 5) Android App: Zoho has an android app that surprisingly notifies me way before an actual social media application does! However, though the app has a lot of powerful features, there's still a lot of scope for improvement.

Nachteile: 1) Platform Integration Range: Though Zoho caters to the most prominent Social Media platforms, it has still left out a few less common ones. However, people still used these platforms and have their own reasons for doing so. So if Zoho can integrate with these platforms, it would be great! 2) Media Sharing: I found that when it comes to sharing pictures or videos, the user interface suddenly becomes a bit cluttered and hard to navigate through. Still not a deal breaker for me, however, If you're new to social media marketing and if you haven't tried out any alternatives previously, it's going to be a tough process until you get the hang of things.

Great tool that's easy to use

Bewertet am 6.12.2019
Chuck L.
Owner/Therapist
Psychische Gesundheitsfürsorge, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
Quelle: GetApp
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Zoho Social is helping us plan our social media campaigns for months in advance. We can also log in and see how we're doing as far as engaging followers, seeing who likes what, watching for patterns, and more.

Vorteile: This tool is much easier to use than the one we've been using for the last year or so. The calendar makes it easy to see what we have planned for the month, and if we need to reschedule something we can simply drag and drop on the calendar. The analytics on the Home dashboard are really useful in helping us track our followers' engagement. Overall, it's been a great product to use in our digital marketing plans.

Nachteile: We've had some issues connecting a couple of channels to the platform, but we'll work it out eventually.

Managing social networks is my passion and Zoho Social is an ally to manage them

Bewertet am 19.7.2018
Wulliams C.
Coordinador de Promoción y Gestión Patrimonial
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: According to my perspective coming from the use of Zoho Social, I think it is a matter of time for this software to overcome itself. The incorporation of more companies of social networks is the immediate update that they must do, to compete with other companies that provide the same service.

Vorteile: Zoho Social is an attractive software with excellent programming features for the management of Social Networks. While it is a growing software, I must list certain positive characteristics: -It is a solid software that goes well with marketing management, exposing the brands with which we work at an acceptable level. -As well as other software with the same characteristics, social networks can be managed through a single panel, granting the user greater levels of supervision and observation of information. -It has a quite interesting predictability system. This feature is very common in the software of the Zoho company. -It has an excellent address shortener, programmed by the same company Zoho.

Nachteile: Despite the positive elements that I mentioned earlier, I must emphasize that you can only enter two social networks, greatly limiting the use of this software and staying behind in front of other social network managers.

After Extensive Research, We Found Our Social Match

Bewertet am 3.12.2019
Kristina D.
VP of Marketing
Baumaterial, 13-50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
Quelle: GetApp
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Great dashboard as soon as you log in. Well formulated compared to other companies at this pricing range. The reporting, both automated and customized, gave us insights shortly after starting use. The filters on the calendar view are very helpful. Having Linkedin and Google My Business as platforms is fantastic, many other options at this price range do not include.

Nachteile: You can't make make specific adjustments per platform within the post, ex. all posts have to be in the Twitter character limit if you are selecting to post within all. Other platforms allow you to select the platform within the same edit window to customize it without creating an entirely new post.
When you add a link, the preview will show an image, but the post might not always bring the image through.

Lies weitere Bewertungen