Wer nutzt diese Software?
Chief Revenue Officer, Chief Sales Officer, SVP/RVP Sales, VP Sales, Sales Director, Sales Manager, Sales Operations, Sales Enablement.
Durchschnittliche Bewertung186 Bewertungen
- Gesamt 4.4/5
- Benutzerfreundlichkeit 4.2/5
- Kundenservice 4.3/5
- Funktionen 4.4/5
- Preis-Leistungs-Verhältnis 4.3/5
- Kostenlose Version Nein
- Gratis Testen Nein
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2014
Outreach is a Sales Engagement Platform that makes your team's communication workflows faster and reveals performance insights that makes your team more effective at selling. Sales teams can execute playbooks that combine email, voice, and social against thousands of prospects a month!
- Automatische Einwahl
- Lead Scoring
- Management der Anruflisten
- E-Mail Marketing
- Ziel- / Kontingentverwaltung
Die hilfreichsten Reviews für Outreach
Bewertet am 10.10.2017
The best outbound sales platform, period.
Kommentare: This software is responsible for revolutionizing our outbound sales process, and it will continue to be the best tool for us for years to come. I've evaluated other options but always came back to Outreach because it's the full package. Outbound sales is extremely scalable with this platform, and running a sales org on it is amazingly easy to manage.
I love that this software is so heavily focused on outbound sales. This isn't marketing software that you can adapt to sales, this is software created and built for sales organizations. That fact is very obvious in the way they implement their features.
Outreach always leads the way in terms of feature innovation, and they continue to offer the best outbound email settings to truly automate your process. You can drop 1000 prospects into a sequence, throttle it to send 100 per day, set it to resume OOO replies after a few days, and set it and forget it. Just set up a schedule, make sure you exclude national holidays, and you don't have to touch it ever again.
Something they also do better than anyone is their task management. I frequently have a task as a step in a sequence (I.e. Connect with the person on LinkedIn), and when a prospect hits that stage it creates a task in the system. This happens hundreds of prospects at a time, but when you start your tasks it takes you into this workflow that lets you call/email/take notes on the action and just click next to take you to the next one. Really lets you get in the flow, and is an amazing tool for inserting a manual task into a sequence that you can still get through quickly.
Some examples of awesome features include:
1) Auto resume OOO
2) Fallback text in the templates
3) Automatically skip holidays
4) Phone call integration so you don't have to leave the app
Nachteile: I don't know that there are any cons. The only one that I can imagine is that when you start fresh on the system, the interface can be a little bit daunting. There are actually a lot of settings, and if you don't understand the hierarchy or what you use for what, it can get very complicated. Thankfully they have good customer support and a LOT of good documentation, so it's not that bad if you spend some time learning it.
Bewertet am 19.10.2019
Great tool for automating sales prospecting
Kommentare: This tool helps automate email-based prospecting and marketing so your sales team can be more efficient.
Vorteile: I like the fact that Outreach has a wide array of functionality from email tracking, to email sequencing, reporting, and calendar integration. It serves a bunch of fundamental purposes for any sales team.
Nachteile: The biggest drawback of Outreach is the initial adoption and learning curve. It can take about a month or so to fully learn the ins and outs of the solution. Make sure your company invests in training when you roll this product out!
Bewertet am 3.12.2019
Decent sales and email automation tool
Kommentare: Outreach cut down significantly on the amount of emails we sent manually after taking the investment to get it integrated with our tools.
Vorteile: Outreach has really powerful automation "sequences" for sending emails out to leads. It also includes powerful custom fields.
Their API has a lot of overhead and oddities, making it difficult to get up and running with a custom integration.
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Bewertet am 30.9.2019
Outreach is my favorite sales tool
Kommentare: I am a big fan of Outreach. I think all Sales, Marketing & Sales Development teams should use it. Automation is the future!
Vorteile: I love the ease of use. I work with many people new to sales, new to our industry and they fall in love with outreach. It automates our sales strategy. It helps us follow a cadence or campaign on emailing, calling, sending a LinkedIn message, etc. Without it, we would struggle to follow up with our clients.
Nachteile: There are some small things that I don't like with Outreach. Things get stuck in failed & pending states and you are not notified... These are usually found too late as well. Wish there was more of an aggressive notification when things happen that we should be aware of. Also - I would love for them to build out their interface better for closing roles and marketing roles. We have it for our SDRs but would struggle to have marketing and account executives use the tool at the same time.
Bewertet am 8.7.2019
Use of Outreach and support
Kommentare: Tired of being lied to, ignored, and being told the issues are ours when they aren't. It's just one horrible mess after another. I get having growing pain for a company but your's seems to not be anywhere ready for widespread use! And learn to treat your customer's better. They are your bread and butter!
Vorteile: It's pretty easy to use and figure out. Not much help is needed to make it work.
Nachteile: Quality and support! Outreach experiences issues regularly. There's always something wrong with it. What's worse is when you put in a support ticket, they always give you some generic issue that its on the customer's side. That's not the case! You then later find out that they lied and are exeriencing an outage. Then you ask repeatedly for a call back because your manager is upset with them and they can't bother to do that! They won't even acknowledge your request!