Practice Better

Practice Better Runs My Entire Business

Vorteile:

Practice Better runs my entire business! I've used quite a few different software programs over the years to run my nutrition and health coaching business. I have tried names you would probably recognize including Mindbody and Vagaro among others however I found they just weren't the right fit or were lacking features. I've been using Practice Better for over 5 years and have watched them, grow, improve, and expand. I've used every pricing tier or plan offered. I'm currently using the Plus plan. I use it for hosting my group programs, sending coaching materials, sending protocols and recommendations, coaching and communicating with my clients individually and through group chat and email, scheduling client appointments and group coaching calls, and also billing and invoicing clients. It allows my business to run smoothly and makes me look professional. I also appreciate that it integrates with many third-party devices that I use regularly like Fullscript, Zoom, Google Calendar, and Square just to name a few. I like the fact that you can create custom forms and tasks that reoccur. I use these forms to help my clients build and form new habits. I also like the fact they are always looking to improve their services, have regular training on their software as well as provide business coaching and tips to allow the user to run their business better as well as improve professionally. Their customer service is pretty great too! I genuinely appreciate this service and have recommended it to many friends, clients, and colleagues which is why I'm taking my time to write this review.

Nachteile:

There was a time when I was considering leaving Practice Better because they had a rather awkward program hosting platform. When I tried to use it, I found my clients were confused and didn't have a good experience. They have since fixed that and have made a few more adjustments to the software in general that allow my clients to have a better user experience. I like when things are really intuitive not only for me to use but especially for my clients. If anything I would like to see some more developments in this area. I also wish they had messaging templates for communicating with clients because a lot of the time especially in the onboarding process messages are quite repetitive. Otherwise I'm quite happy with the software.

Practice Better makes running a private practice easier

Kommentare: I love Practice Better. I have been using since January 2020 and it has made my work life easier and is a more seamless experience for my clients. While PB is not a cheap investment, it probably saves me money in the long run because of all of the awesome features included in the program... from scheduling, client outreach, program landing pages, EMR, HIPAA-compliant communications and more.

Vorteile:

I love that PB is a one-stop shop for most of my private practice needs. I love the fact that I can use PB with clients from the initial communication/interest survey to the end of my wellness journey with clients. PB makes all of the administrative tasks of running a small practice easier and less painful!

Nachteile:

There are really very few cons of PB. I do wish the calendar/scheduling feature was a little more flexible/user-friendly. I find the calendar a bit cumbersome to set up/change but it is do-able and having it all in one place makes it worth the while.

Streamline your clinical practice, 1 tool, 5 functions

Kommentare: I am delighted that I chose to use Practice Better fairly early in my journey in Nutritional Therapy. It has certainly saved me much time and money.

Vorteile:

Practice Better helps me to streamline my clinical practice. Using one tool for scheduling appointments, messaging, keeping client records and invoicing has saved me much time and money over the years.

Nachteile:

I would love for there to be an easier way to share administrative capability with my VA. The price could be more competitive.

Review - December 8, 2022

Kommentare: I would give PB a 3/5 in terms of my overall experience. I like the interface for the practitioner facing, but I've had many complaints from clients about the technical difficulties that they face. In the past 4 days, I've had to reschedule 2 patients, which is >$350 worth. This has put me at great unease during my busy days, where I may have 10 patients (~$1000 income), which could be jeopardized.

Vorteile:

Works well for patient records and chat functioning. - labs function is great to share info with practitioners

Nachteile:

lack of reliability for video calls- frequent issues with video calls not working- troubleshooting/tech support is not very good, they say the same thing over and over again and the issue is not resolved.

Since the Beginning!

Kommentare: So easy to use, especially as a brand new provider. I have over the years started using more and more features. At first I just wanted to schedule and write notes, slowly moved up to protocols and integrating forms. Now I track labs and upload documents to save space on my computer, as well as to protect my files.

Vorteile:

Practice Better is easy for my clients to use. All ages can easily confirm appointments, chat on messenger, and use the food journaling tool. On my end as the practitioner, I stay organized with saving notes and protocols. Everything is in the same place!

Nachteile:

There are limited ways to keep track of labs as well as to integrate form mapping. I would enjoy more fillable options for blood work (for example: B12) and a way to pull a Report showing labs tracked over a period of time. Form mapping could be improved by the ability for the user to add custom landing pages for data.