SquadFusion

Kommentare: This software has allowed me to tailor everything to how our organization operates. I am not stuck with a programs that are designed for much bigger leagues than ours. Those other programs have features that require you to build forms and teams in a way that is not functional for small leagues such as mine. It is so easy to navigate and find what you are looking for such as enrollment reports and registrant information. It is also pretty user friendly, you don't have to have a degree in web design and coding just to make a small change. Truly there are so many great things to say about this software, it is easier to just say that now that I have started using it I finally have time away from the administrative headaches that come with running a youth sports league.

Vorteile: I like the functionality and flexibility of the software. I like that I have more control over the registration process, it does not make you register by age division unlike others which is a problem when you have kids who play up a division. I like that I can make changes I need to make and you don't have to be an IT person to figure it out. I really like the equipment ordering feature the most, it lets me track the uniforms for ordering, track who borrowed equipment and who returned it. I like that we were able to create a sponsorship donation "registration", this allows us to take sponsorships directly on our site and collect all the business information needed for the sponsorship rewards. To be honest, this software is very nearly perfect for managing my league. The one thing it does not do is electronic signatures but that is not something any other program does either due to how electronic signatures are handled. Finally the best thing about this program is the developer. He will walk you through every step and is available when you need help. If there is something you want the program to so but you can't find it, he will fix it up for you. In my experience with other programs it was you get what you get and that was that but not with Squad Fusion, if you need something they will help you make it do what you need it to do. This program has enabled me to spend less time on admin headaches and more time on the kids.

Nachteile: The only thing I don't like about it really is not something any league management program can provide at this time. I hope one day we will be able to take electronic signatures on forms but other than this one thing Squad Fusion is perfect.

Kommentare: Tremendous ease of use. Flexible and customizable options. Great customer support. Amazing personal experience each time. Customers are very happy to use the platform. My registrations are very streamlined with lots of customizable options.

Vorteile: I love the fact that I am able to speak with someone who feels passionate about the platform and is able to guide me through the learning process. I have gone back and forth between several products and have to come back due to the flexibility and ease of use. Best available option for my needs. Minimum viable product and pricing show it. Great value and a great experience. I feel like I matter and my ideas and opinions are listened to and this is exactly the type of experience I want to benchmark to my customers. If I call and have a question, I know someone will be answering or letting me know when is a better time to call. My questions never go unanswered. Responsiveness and good service go hand in hand. Squadfusion makes things more efficient and less chaotic. My clients are very happy to be using Squadfusion.
If I don't like something or I don't understand, I talk to the customer rep and he explains what I was trying to figure out, to begin with, then it makes sense. If it is not available I can expect it to go in a backlog and see some changes roll out as priorities permit. SCRUM/Agile at its best. I have someone who listens and guides me through feature/benefit/impact and can help me navigate to where I need to be. If I say "I need pink headbands", he says "Here is how to get that done in the system".

Kommentare: SquadFusion is making it easier to communicate with parents on the team as well as to collect and process payments.

Vorteile: I’m relatively inexperienced at creating and maintaining a web page, but SquadFusion’s software is straightforward. It’s easy to make changes and save them quickly. It does not require knowledge of code, and it has many similar features to an email message or a word document. This meant that I could get the site up and running relatively quickly. I really like the payment plan features, including our ability to create discount codes. The best part about using SquadFusion has been the support from their staff, specifically CSR. He was accommodating from day 1 as we set up a webinar to preview SquadFusion and ask questions. One of the determining factors in our youth soccer group choosing SquadFusion was the understanding that we would primarily deal with one person throughout the on-boarding process. There are certainly other employees of SquadFusion who handle tasks, but when I have a question, I contact CSR directly, and it’s CSR who responds. The response time is always prompt. Additionally, throughout the on-boarding process, CSR would schedule webinars to answer questions. Very often, our webinars went beyond the time allotted for the call, and CSR graciously continued to answer questions and prompt me through the set-up process. I highly recommend SquadFusion.

Nachteile: There have not been any cons to using this software.

Kommentare: Great so far! Payments are being taken and I haven't had any issues.

Vorteile: Very easy to get set up and start taking registrations.

Nachteile: No online tutorials in case I got stuck on something but the support staff always responds quickly if I have any questions or need help.

Kommentare: It made things simple

Vorteile: Saves me a ton of time.
Makes it much easier to communicate with players and campers.
Able to set up registrations right away.
Able to accept credit card payments with hardly any setup'took less than 10 minutes to get everything set up.
No longer need to track player information on spreadsheets, email lists, group messages.
Love that I can type one message that parents get via email and kids get via text.
Easily able to see who was available for special events.
They're very responsive as a company'.great support with questions and issues.
More affordable than other alternatives.
I didn't have to invest a lot of time to learn how to use it.
They're very open to feedback and have put some of my requests into the product.

Nachteile: The only con is I have so little tech savvy at times I need help. The other con is at times I get a little confused but they are always there to help