Yetiforce

Yetiforce

von YetiForce

Wer verwendet Yetiforce?

Wir konzipieren ein innovatives CRM-System für große und mittelständische Unternehmen.

Was ist Yetiforce?

Yetiforce unterstützt Unternehmen dabei, kostenloses professionelles Open-Source-CRM zu nutzen, um Kosten zu senken und die Leistung in der gesamten Kommunikationsstruktur zu verbessern. Mit Yetiforce erhältst du die Möglichkeit, die Kosten für teure Lizenzen auf maßgeschneiderte Systeme zu übertragen, die exakt auf deine Anforderungen zugeschnitten sind. Im Jahr 2017 wurde YetiForce im Capterra-Ranking zur günstigsten CRM-Software gekürt. Es wurden mehr als 500 verschiedene CRM-Anwendungen aufgelistet, aber YetiForce erhielt den ersten Platz.

Yetiforce – Details

YetiForce

https://www.yetiforce.com/en/

Gegründet 2014

Yetiforce – Preisübersicht

Yetiforce bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Yetiforce findest du unten.

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Training

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Yetiforce Funktionen

CRM-Systeme
Angebote / Vorschläge
Aufgabenmanagement
Dokumentenspeicher
E-Mail Marketing
Gebietsmanagement
Interne Chat-Integration
Kalender-/Erinnerungssystem
Lead Scoring
Marketing-Automatisierung-Integration
Mobiler Zugriff
Segmentierung
Social-Media-Integration
Automatisiertes Routing
Dokumentenspeicher
E-Mail-Integration
Echtzeit-Chat
IT-Asset-Management
Kundenspezifisches Branding
Management von Dienstgütevereinbarungen (SLA)
Multi-Channel-Kommunikation
Netzwerküberwachung
Self-Service Portal
Ticket-Management
Verfolgung von Interaktionen
Warnungen / Eskalation
Wissensbasis-Management
E-Mail-Antworten-Kontrolle
Katalogisieren/ Kategorisierung
Kundenbetreuung-Tracking
Kundendienst-Analyse
Leistungskennzahlen
Live-Chat
Self-Service Portal
Suche
Wissensmanagement
Agile Methodiken
Anpassbare Vorlagen
Budgetmanagement
Gantt-Diagramme
Ideenmanagement
Kanban-Tafel
Kundenportal
Meilensteinverfolgung
Portfoliomanagement
Ressourcenmanagement
Traditionelle Methodiken
Verfolgung der Kosten bis zur Fertigstellung
Werkzeuge zur Zusammenarbeit
Zeit & Kosten Verfolgung
Angebotserstellung
Anrufmanagement
Chancenmanagement
E-Mail Marketing
Gebietsmanagement
Kampagnenmanagement
Kanalmanagement
Kontaktmanagement
Kundendatenbank
Leadmanagement
Leistungskennzahlen
Provisionsmanagement
Verkaufsprognose
Vertragsmanagement
Vertriebsaußendienst-Management
Zugriffsquellen-Verfolgung

Yetiforce – Nutzerbewertungen

Zeigt 5 von 50 Nutzerbewertungen

Gesamt
4.8/5
Benutzerfreundlichkeit
4.6/5
Kundenservice
4.6/5
Funktionen
4.6/5
Preis-Leistungs-Verhältnis
4.7/5

An awesome CRM and its opensource and free !

Bewertet am 14.11.2018
Benjamin B.
CEO
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: YetiForce works perfectly and I have never had any big issues. They seem to make it better and better with each new release.

Vorteile: The most complete CRM system with many built-in features. YetiForce offers far more customization than I ever thought and it is pretty easy to adjust the system once you figure it out.

Nachteile: Nothing as of now. The software is fast, stable and helps me with my day-to-day tasks, so I cannot complain. I'd love to see a mobile app. But maybe it's better to work strictly from computer, helps to stay focused.

Antwort des Softwareanbieters

von YetiForce an 20.11.2018

Thank you for your favorable review and comments. There is no mobile app for YetiForce indeed, but you can use it in your browser on any mobile device if needed.

Great product, and for free! Great choice for any business!

Bewertet am 18.5.2018
Mariusz F.
CEO
Marketing & Werbung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Full and quick access to customer data.

Vorteile: All necessary modules, widgets and features are already in the system for free, the developers also provide free help. The system is quite easy to install and manage and it's very user friendly when properly configured. One of the factors that made us choose YetiForce is their beneficial license. The app is fast, secure, looks good and works well.

Nachteile: Quite limited know-how resources like tutorials or manuals, no auto updates, some functionalities still need some work (eg. chat).

Antwort des Softwareanbieters

von YetiForce an 28.5.2018

Thank you very much for your opinion and comments. We will definitely focus on creating more detailed documentation, manuals, and video tutorials for YetiForce.

Affordable & Excellent

Bewertet am 29.1.2019
Piotr S.
Manager
Personalbeschaffung & -besetzung, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I'm really glad I found and gave YetiForce a try.

Vorteile: YetiForce is a great and free open source CRM. It's very user friendly and easy to navigate, you can customize pretty much anything you want. You get exactly what they promise - a complete and fully functional system for free. Each new update brings a ton of improvements and new functionalities. If you run into trouble with the system or updates you can always use their free support. I sincerely hope more open source projects follow this path.

Nachteile: Updates are usually postponed by a couple of weeks from their initial "deadline" and there is no auto update function. As many others mentioned, the documentation could be improved.

Antwort des Softwareanbieters

von YetiForce an 1.2.2019

Thank you very much for this outstanding review. We realize postponing updates might be annoying but we want to get rid of all the known bugs before we publish the new version. We do our best to stick to the schedule and provide our users with as polished software as possible.

The intention is good - the result is disappointing

Bewertet am 24.8.2019
Verifizierter Rezensent
Managing Director
Metallabbau, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Neutral to negative. Did not try to make more complex functions work as it consumed a lot of our time with the setup process.

Vorteile: The choice of functions available and the opportunity to log most of the activity in a single platform.

Nachteile: It needs various module and components to be activated to start with. Then, simple functions like the email integration does not work and you start thinking again about whether it is a wise choice becoming dependent on this platform for all the activities in your operation. You guessed it. It is not.

Yetiforce CRM - A superb newcomer that exceeds expectations, and continuously delivers and surprises

Bewertet am 8.3.2017
Chris S.
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have been using Yetiforce for just over a year now and can honestly say it is the best Open Source CRM I have ever worked with. As a previous CiviCRM and Vtiger user, I am pleasantly surprised at the standard of their product, the rapid development process, and how professional the yetiforce team are. I am currently a community user, as still working with it on a development site, but have begun to use their paid-for services with some customization work (which is also impressive with quick turnaround and lots of supportive advice when I didn't quite understand). Having worked with it for the past year I have decided to commit to it full time now as my preferred CRM (and in the process of moving my live data from my Vtiger CRM). I am also working towards becoming a full-fledged paying customer once my business grows. The only downside for me at the moment is the lack of documentation, but it is a small price to pay for the quality of the product they produce. I appreciate it is early days and they are a growing business, so the documentation will eventually come. In the meantime, there is a growing and supportive github community that helps when we get stuck. Yetiforce is one of the most feature-rich CRMs I have ever seen and is wonderful to work with. I would highly recommend it to anyone looking for alternatives to what is currently out there!

Vorteile: Feature rich, easy to customize, ability to create your own modules, fast loading (no shaky screen transitions like my old vtiger used to do), superbly integrated with components such as Roundcube

Nachteile: Lack of documentation so it requires some technical ability to do customizations and setup some tasks

Antwort des Softwareanbieters

von YetiForce an 14.3.2017

Thank you for taking the time to review our system. We are working on better documentation.