Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Switchvox Phone System?

Unified Communications (UC)-Lösung, die Anrufsteuerung, Zusammenarbeit, Anrufverwaltung, Analysen und Messaging für KMUs bietet.

Wer verwendet Switchvox Phone System?

Nicht vom Anbieter bereitgestellt

Du bist nicht sicher, ob Switchvox Phone System das Richtige ist? Mit einer beliebten Alternative vergleichen

Switchvox Phone System

Switchvox Phone System

4,0 (29)
17,99 $
einmalig
Kostenlose Version
Kostenlose Testversion
5
Keine Integrationen gefunden
4,2 (29)
4,0 (29)
3,7 (29)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
15
Keine Integrationen gefunden
3,7 (74)
3,7 (74)
4,1 (74)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

Weitere gute Alternativen zu Switchvox Phone System

Cisco Unified Communications Manager
Am besten bewertete Funktionen
Anrufer-ID
Wechselseitige Audio & Video
Weiterleitung von Anrufen (Call Routing)
Webex
Am besten bewertete Funktionen
Bildschirm teilen
Videokonferenzen
Zwei-Wege-Audio und -Video
RingEX
Am besten bewertete Funktionen
VoIP-Verbindung
Voice-Mail
Weiterleitung von Anrufen (Call Routing)
Nextiva
Am besten bewertete Funktionen
Call-Center-Management
Voice-Mail
Weiterleitung von Anrufen (Call Routing)
Bitrix24
Am besten bewertete Funktionen
Bestätigung / Erinnerungen
Kundendatenbank
Marketing-Automatisierung
Talkdesk
Am besten bewertete Funktionen
Berichterstattung / Analyse
Kontaktmanagement
Workflow-Management
GoTo Connect
Am besten bewertete Funktionen
Mobiler Zugriff
Remote-Zugriff/-Kontrolle
Weiterleitung von Anrufen (Call Routing)
Dialpad
Am besten bewertete Funktionen
Anrufaufzeichnung
VoIP-Verbindung
Weiterleitung von Anrufen (Call Routing)
Twilio
Am besten bewertete Funktionen
Massen-SMS
SMS-Nachrichtenversand
Weiterleitung von Anrufen (Call Routing)

Bewertungen über Switchvox Phone System

Durchschnittliche Bewertung

Gesamt
4,0
Benutzerfreundlichkeit
4,2
Kundenservice
3,7
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,0

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
45%
4
28%
3
14%
2
10%
1
3%
Garry
Garry
Client Relationship Manager in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fantastic Hosted PBX platform that integrates well with Switchvox On-Premise as well.

5,0 vor 6 Jahren

Kommentare: Fantastic Hosted PBX.
Amazing real-time visibility and call management tools.

Vorteile:

The switchboard is the key defining feature of Switchvox. The drag-drop call management and real-time call and queue visibility make it fantastic for receptionists, managers, and call centers. With Switchvox all features are included for all users, so you don't end up with hidden fees for add-on features. The new licensing model even gives you mobility and softphone options that are part of the base extension license.

Nachteile:

There is a very small subset of features that are available in Switchvox on-premise that are restricted in the Hosted platform due to the shared nature of the system. Unless you're a real power user and already intimately familiar with the on-premise version, you are unlikely to notice, though.

Aimee
Aimee
OD/HR Professional in USA
Verifizierter Nutzer auf LinkedIn
, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

This is our phone system at our office. It is definitely been a step up from our previous system.

4,0 vor 6 Jahren

Kommentare: I love that it put our phone system online and allows you to manage calls and messages from anywhere in the world.

Vorteile:

It really has taken phone and voice mail systems to another level. My favorite feature is that it allows you to connect to your phone online. You can set up your out of office messages for your phone via your computer, you can forward, transfer, and "park" calls all via the online application. You can also listen to your voicemail through the online applications and view your company directory there as well. It has been a great technological advancement for us and especially for those of us fielding high call volumes.

Nachteile:

Employees have seemed to be slow at adopting the online application. My hope was that the online directory would take away the need to publish a paper version, however, after 5 years of having the system we've not gotten away from updating and printing a new directory. The system also doesn't seem to have the capability to store personal cell phone information - which many of our employees must be reached that way as well. The online application could be a bit more user friendly as well. It takes some learning to figure out the 'language' in the system, how things are labeled, and the steps to getting to the employee directory, for example.

Gene
President in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Switchvox A Bad Choice

3,0 vor 3 Jahren

Kommentare: Support is terrible. Complete waste of time. You would get better service from a Walmart greeter. Switchvox has its moments of greatness and then it fails because of stupidity at the program level. Just avoid it. You’ll thank yourself later.

Vorteile:

System works well when you get everything right. When is not right then it becomes a big brick.

Nachteile:

This system violates the RFC for SIP clients. If you plan on using this system with any other sip device on your network you will have a big surprise when it stops working. Switchvox knowingky (you can ask their support department) hard codes the return port for the sip client to 5060. This causes the system to stop working in a nat environment when it is assigned a different port. If you are looking for a system that you will have to babysit all the time and make sure it didn’t use any other port so your client can stay online then this is the switch for you. If that didn’t sound like your cup of tea then buy Cisco and be happy all the time.

George
George
Agency Development / Information Services in USA
Verifizierter Nutzer auf LinkedIn
Versicherung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Switchvox: An affordable yet robust PBX for your small business

5,0 vor 6 Jahren

Kommentare: A robust PBX system at a cost that is attractive to small business.

Vorteile:

The Switchvox is extremely customizable so that you can tailor the system functionality to your business' call structure. It can be used for automated answering or as an operator PBX with the ability to set up circular and linear call groups. With the included Switchboard web console, you can view and distribute calls in your organization, dial other users, view and retrieve parked calls, manage voicemails and more right from your workstation's desktop. There are optional add-ons to allow you to dial contacts directly from your web browser and MS Outlook.

Nachteile:

The mobile app for Switchvox has experienced spotty perfromance with intermitent call drops and user status displays. Despite several sessions with Digium suppport, theyhave been unable to resolve the issue. This is an area where they need improvement. Be cautious is your intent is to have an employee use the mobile extension app exclusively.

Rick
President in USA
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Phone System but has Some Software Issues

4,0 vor 3 Jahren

Kommentare: Our experience with Switchvox has been a mixed bag. It gave us features that we were needing that our old system didn't have. Our remote workforce has been a challenge with it but hopefully we are on the better side of that now.

Vorteile:

The switchboard function is by far the feature I like the most. It allows me to have a single view into everything going on with phone system. I can see all users, queues, etc. in one place. The system is also very easy to program across the board.

Nachteile:

The mobile client is possibly the worst I have ever used. It has severe stability issues and could not be depended on for day to day use. Support pointed us to a web client version and it has been better. Remote physical phones have had some issues as well. Call will ring and after the caller hangs up, it will never stop ringing.