Practice EHR

Great experience

Kommentare: Great experience. We have been using Practice EHR with practice management software for past 8 months and we are very satisfied.

Vorteile:

Training was useful. User friendly and support team is very helpfulTickets are solved in timely manner. Down time is minimal.

Nachteile:

Inability to reverse checked in patientSometimes error in printing paper claimsWe have to request changes to be made in templates We cannot easily add list of tests/orders etc

Daily Use

Kommentare: Customer service and support have been most helpful in all areas when needed. While the system is not perfect, it has many features that work well. I can see how for a direct medical practice this system would work very well. For a chiropractic clinic such as our own, it is functional. Hopefully as PEHR grows they will build more into the system to make it more chiropractic friendly.

Vorteile:

Scheduling patients is easy and quick inside PEHR

Nachteile:

Billing is a multiple step process for our practice as we function just a bit differently from other practices. Molding PEHR to function for our specific practice has been the most time consuming. The team at PEHR has been responsive and helpful during this process.

To much of a headache

Kommentare: Support is hard to understand. Account managers don't get back to you, training SUCKS!

Vorteile:

Scheduling was easy, Insurance Eligibility. I think that is about I can say positive about PEHR

Nachteile:

Doctor's notes are not easy, the ICD10 code move after the note is done and they can't see to fix it. NO detailed invoice to give to patients for HSA accounts. What they do have doesn't work and they can't see to get it fixed. They don't count the copay as money so it doesn't show up on the HSA Statement when that feature does work. They say they will customize it for you, which means bringing all your own templates for them to put in the system for you.

Used in past and loved it

Kommentare: Overall it was useful at the time

Vorteile:

It was free at the time but functionality was great

Nachteile:

It really did not cater to mental health.

PRACTICE EHR IS GREAT.

Kommentare: I wish I have known about Practice EHR before I got involved in my prior EHR, I have an answer every time I had a question, their customer service is great and so helpful, one of their tech support will contact me late if I had an issue or trouble.
I really recommend it if you have a small practice and need an EHR simple and efficient.

Vorteile:

The simplicity and the easiness to navigate the system. It is a very good system for a small practice, the super bill with all CPT code is very helpful.

Nachteile:

I wish the have procedure template for my specialty in pain management but I am sure they will get it in the future.

Do not trust this guys

Kommentare: Sales man Mr. X was liar. He didn’t tell me the clear terms and conditions and cancellation policy even I asked (sales man) specifically. I asked what is the cancellation policy for monthly plans ? And he says you can give us 30 days notice prior to canceling and that’s all. And when I gave notice for cancellation , he charged me for whole 1yr fees when I gave 30 days notice after 2 months of subscription. But I asked just questions regarding cancellation policy that I will be charged for anything else if I cancel any time and then he says no it is just 30 days notice and you will download your records and give it to you.

Vorteile:

Chart notes, customized templates and patients forms

Nachteile:

Says representative Mr. X are liars and hide the true agreement, terms and conditions when you ask them straight questions. Says person are not truthful and deceitful to get you into the deal and then will charge you for the whole year, even if you are not happy with the software . Software details -Normal physical exam can not be populated with one click. For each prescription, you will have to calculate the milligrams and ML and total amount of dispensing ML or milligrams. Software is slightly slow, sometimes prescription does not go through, the support team customizes template for you, but you will have to teach them every micro details like you’re teaching a computer which is very frustrating.

Seamless Integration and Exceptional Support

Kommentare: Overall, Practice EHR proved to be a reliable EHR system with effective integration capabilities. The availability of comprehensive API documentation and a Sandbox environment contributed to a smooth integration process. My experience with Practice EHR's integration team was positive, and their support was instrumental in achieving successful integration.

Vorteile:

I recently had the opportunity to work with Practice EHR during our integration process, and I am pleased to share my experience. The integration process went smoothly, and the integration team provided commendable support throughout the entire process.One notable aspect of Practice EHR is its seamless integration capabilities. As a member of a product team involved in integrating various EHR systems, I initially had concerns about the complexity involved. However, Practice EHR pleasantly surprised me by offering clear API documentation, a Sandbox environment, and responsive support, which facilitated a seamless integration with our product.

Nachteile:

The absence of webhooks in Practice EHR has limited our ability to establish real-time data exchange and automate certain processes when integrating with external systems. While the platform offers standard APIs for integration, the lack of webhooks means we are unable to receive immediate updates or trigger actions based on specific events within the EHR. We have recently been informed by the Practice EHR team that they are actively working on developing webhooks to enhance the system's interoperability and enable seamless integration with other healthcare tools and platforms. We eagerly look forward to the implementation of webhooks in Practice EHR, which will further enhance its capabilities and streamline our integration processes.

Practice EHR review

Kommentare: Has so far been a great experience. Any issues are addressed in a very timely matter.

Vorteile:

Great EHR to use. Very easy to navigate. Support is absolutely the best!

Nachteile:

Would like to be able to send mass emails to patient base as we were in our previous EHR.

Happy Client

Kommentare: Excellent

Vorteile:

It is a very easy product to maneuver and use,

Nachteile:

A self-scheduling option would be useful.

phoenix bay

Kommentare: exceptional being a new practice, they guided us above and beyond

Vorteile:

customer service and constant training with user errors

Nachteile:

nothing everything was clearly laid out from initial training to daily operatins

Great value for an EHR

Kommentare: Practice EHR has been very helpful in my transition. Their support has been excellent.

Vorteile:

cloud based simple interface good support intuitive

Nachteile:

I would like to have more control over adding some of my templates.

Do not recommend

Kommentare: Experience was good until I notified them for the 3rd time that I was cancelling my subscription and I needed a refund. Its been all down hill from there. I will never use their services again and would never recommend anyone use this system for their EHR.

Vorteile:

Cheap EHR for startup practice. Not much else to say.

Nachteile:

This company auto renewed my subscription after multiple conversations with me telling them I would not be renewing. This company sent me my encrypted patient data 2 months prior to the expiration of subscription. After notifying them again of my cancellation and need for refund, they now want me to pay $1000.00 for my patient data. This is absolutely absurd and they refuse to rectify the situation and are now holding all of my practice information and patient data hostage.

my option

Vorteile:

It is easy to document in this system. Also easy to put copays in.

Nachteile:

The update where you can not see all the names on the schedule at the same time. You have to hold you mouse over the time to see who is on schedule.

PracticeEHR has been great!

Kommentare: The has made our office flow much easier and saves a lot of time.

Vorteile:

Easy to navigate and inexpensive. Great support.

Nachteile:

There has not been any yet. It has been doing great.

Practice EHR survery

Vorteile:

It is very user friendly and it is relatively easy to navigate where you need to go.

Nachteile:

The way the medication screen is set up. It does not save but one pharmacy at a time but gives a drop box like it should save all that have been entered on the patient.

Practice EHR for podiatrists

Kommentare: Does everything I need with alot of reports so i dont miss payments.

Vorteile:

I go to many facilities and this sorts them out well

Nachteile:

Takes time to set up letter head, change office address and get billing statement correct. When completed it looks grest.

Overall Usage of Practice EHR

Kommentare: Ok. Not the worst and definitely not the best for price paying.

Vorteile:

Ease to submit electronic claimsCalendar use is pretty straight forward and clear

Nachteile:

Not easy to figure out how to implement a task (not very direct).Tech support does not fully understand problem at hand and have to go back and forth with issue before being resolved.Ad Banners on topCostSlowness and system being down

IT Supprt

Vorteile:

[sensitive content hidden] has been instrumental in helping setup and adjust template management for our clinic within Practice EHR. He is professional, courteous and friendly. He is an excellent communicator. Unfortunately, [sensitive content hidden] is the only person that has been this helpful and my clinic has had a lot of difficulty with communication outside of IT support for setup.

Nachteile:

Some experiences over the phone with phone courtesy have been less than desirable. Answering the phone with Yes and no name or department. Periods of silence, and being told when EHR was down to "deal with it."

Happy Client

Vorteile:

Great support with setup/going liveCustomer service responsive

Nachteile:

If you don’t use the billing encounters dont move

Nurse practitioner

Kommentare: Satisfying

Vorteile:

Easy to use in remote and multiple site locations

Nachteile:

Occasionally slow functions with closing notes

Practice EHR review

Vorteile:

Ease of use. Response time when help ticket submitted.

Nachteile:

Sometimes when reviewing patient chart, all of the visits don't show using chart link to review documented daily notes.

EHR and Billing

Kommentare: Very good

Vorteile:

EHR accessibility and input as well as Prescription management

Nachteile:

viewing not as clear with use of android phone

Excellent small medical practice software

Kommentare: Excellent
Served my goals well-small private practice PT with fully implemented EHR- E prescribing and billing.

Vorteile:

It is very easy to use, intuitively constructed, even for docs that are not very computer literate, like me. Quick and easy, puts notes in a very professional, medical letter format and you can fax medical records to other providers directly from the computer. I designed an user friendly template for my specialty-psychiatry, and the support staff [SENSITIVE CONTENT HIDDEN] collaborated with me to come up with the best version for my note, eliminating the items I don"t particularly use. Very easy to bill electronically, also E prescribing is not difficult at all. I highly recommend it-give it a trial-you won't be disappointed! Also very good value for the money , with expert and kind customer help available- [SENSITIVE CONTENT HIDDEN]

Nachteile:

Looking up name of the patient could be designed in a different way.

Practice EHR Review

Vorteile:

User friendly . Able to print medication list

Nachteile:

Med reordering I have to ent we r a new script to renew a med

Practice EHR

Kommentare: good

Vorteile:

Practice EHR is very easy to use and user friendly

Nachteile:

Hard to print out schedule (for multiple weeks) for a patient