Forj

A Great platform for building a community, engage and scale up. It helped my community grow from a few dozen of members to thousands.

Vorteile:

Mobilize is an all in one community platform, in which I can efficiently manage new members, boost engagement with features, communicate from one place, send emails, events, and actually build my community in only one place with no third party tools. It's the first scalable membership management platform built for large groups - no member login required and they also have an app which helps me be engaged with my community 24/7. Their customer service is great and the team is awesome - we know each other and they speak to me monthly to help me scale up my community.

Nachteile:

I wish they had a Desktop app.. There are web and iOS versions, but sometimes I prefer working with desktop apps with apps that I use daily.

Thank you Mobilize

Kommentare: We wanted a space where our members can find each other in an easy and flowing manner. Mobilize has given us the most amazing customer support and help to try and get to that goal. We feel that they are very committed to us!

Vorteile:

I like the fact that it is a closed group for our members only and there is no additional "noise" coming from the platform. It can be used for the purpose that we want to use it for.

Nachteile:

We came on pretty early and not many features were set in place yet. It pushed us back on on boarding our members to the platform.

Review for Mobilize.io

Kommentare: The support has been excellent and the customer service is extremely effective. With a smaller staff, Mobilize can't always get to everything that's requested which for our purposes can occasionally be frustrating, but also completely understandable. Our initial strategy sessions helped to prepare for our launch in many ways, but I also feel as though I went in somewhat ignorant to many features of the platform even after plenty of investigative work. The platform is effective in getting important messaging out and hosting group spaces for topic-specific groups and regional groups, which is something we didn't historically have.

Vorteile:

Mobilize is effective in hosting its platform both in the community space and via email. The capability to send out important announcements and events from the platform to email is unique and useful. The platform also does a great job of getting people in the community through Daily and Weekly Community Highlights. The interface feels modern.

Nachteile:

Navigation seems to be an issue for many users. Although the interface is aesthetically appealing, group navigation and resource scanning is not always intuitive. It can also be tough to not spam users when wanting to use Announcements and Events but also wanting to ensure users aren't frustrated with email volume. I also wish admins had more capabilities to control member accounts, like the ability to adjust user emails or member notification settings.

Flexible group management platform

Kommentare: Terrific! Member engagement is easy. No annoying advertisements! I've tried aberrant other un-named platforms. This is by far the easiest to use. The UX is very appealing. It is like having a private social media platform without the googlesque experience.

Vorteile:

1) Very easy to set up and configure 2) Cross platform accessibility is strong, desktop tablet, iOS or Android. 3) Communications tools are easy to use 4) Free for small groups like mine.

Nachteile:

Because I'm using the free version, I don't have access to all the Bremer and features of the software.

Our customer communication is now better than ever

Kommentare: The Mobilize team was very helpful from day one. We came into it with what I realize now was a somewhat limited idea of what was actually possible with a community platform, so having Mobilize guide us through the settings during onboarding helped us see all the things that we were missing. It’s always nice to have a second set of eyes to check your work when you’re setting up any new program, and even better when they take the time to hold your hand and walk you through it. Adding our customers to the community was super easy and I’ve found it very straight-forward and intuitive to navigate around and adjust settings as needed. But I can’t say it enough - the ability for customers to see our posts and interact conveniently via email is a fantastic feature. It was a game changer for us.

Vorteile:

Integrating with Mobilize has drastically improved our communication with our customers. On our previous community platform, our customers would need to manage a separate login to interact with us or to read our latest news posts and updates. Not ideal when the information is critical or could impact their business. When we post on Mobilize, an email with the post’s content is sent directly to each member. They can then reply to us privately or simply reply all to post their comment for other members to see. Since they can interact quickly via email, we now see a much greater response when we post than we ever did before, and I feel confident that important messages are reaching our customers. We were also able to set up a unique group within our Mobilize community where our customers can share ideas about new features that they’d like to see in our software. Rather than just sending in ideas to an email address, they can now post their idea in the community, which gives other members the opportunity to comment and ‘vote’ for it as well.

Nachteile:

Sometimes having your posts emailed right to your members is a little TOO efficient! A brief delay to make that edit that you only think of right as you hit Save probably could have helped us a time or two.