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Website Toolbox
Was ist Website Toolbox?
Der einfachste Weg, ein Community-Forum in der Cloud zu erstellen. Keine Programmierkenntnisse, Software oder Server erforderlich. Vollständig anpassbare, einmalige Anmeldung, eingebettet in deine Website, robuste Sicherheitskontrollen und Monetarisierung über Gebühren oder Anzeigen. Die Features-Tour verrät dir mehr.
Wer verwendet Website Toolbox?
Website Toolbox ist so einfach oder so leistungsstark, wie es deine Bedürfnisse erfordern. Website Toolbox wird von kleinen Hobbyforen bis hin zu großen Unternehmensforen für Firmen wie Samsung, Whirlpool und JetBlue verwendet.
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Bewertungen über Website Toolbox
Easy to build Forum Tools
Kommentare: Pretty damn good. It's always up. Help is fast at hand. Thumbs up
Vorteile:
The ease of website integration and daily use.
Nachteile:
Not enough options for user to express themselves with buttons.
Antwort von Website Toolbox
vor 6 Jahren
Hi Jim, Thanks for your wonderful comments regarding the ease of website integration, uptime, and support. Can you provide some more details regarding what buttons you're looking for so that users can express themselves? Do you mean post reactions like angry, sad, laughing, etc?
In Betracht gezogene Alternativen:
WebsiteToolbox for SaaS forums is great.
Kommentare: The value for the money is incredible. Especially when we considered the cost of DevOps running our own / hosting our own forums (which we did prior to moving to WebsiteToolbox). They make it so easy, and their servers are always up. We are pleased with the support, and the fact that every time we contact them we get a human on the other end who knows what they are talking about. They have knowledgable staff, kind and considerate. We would highly recommend their solution to any company wanting to have forums (internal or external)
Vorteile:
We like the ease of setup and the fact that the forums can be embedded on your own website. We don't use the embed feature (we have in the past with great success). We love the technical support. They are always ready to answer questions. We really love the fact that this seems to be one of a few SaaS vendors that offers Premium Feature Request Estimates and build outs. I really wish other SaaS vendors had this. For this one reason alone - we are pleased with the customizations they've provided.
Nachteile:
Can be a bit difficult to adjust the CSS and layout of the categories page to just the way we wanted it. We needed custom JavaScript to embed our Vimeo Help Videos (cutting down on our help-desk tickets). The advanced search could be improved just a bit, and they need a few more features around moderation.
Basic Forum
Kommentare: We used the forums for years until they increased the prices by 900%. Once set up the forums pretty much ran themselves with occasional moderation from us. It had been an affordable, convenient service until it wasn't.
Vorteile:
Allowed us to add a forum to our website which would not allow 3rd apps.
Nachteile:
Management of admins and moderators are a bit confusing. Forum control is separate from the account control.
Antwort von Website Toolbox
vor 3 Jahren
Hi Kelly! To help you achieve your goals, we decided not to increase your forum subscription's cost over the past 18 years that you have been our client even though our pricing plans have increased several times over the years. As we emailed you recently before the increase, to be able to continue to ensure great results for customers like you, your monthly price was modestly increased. It was not increased anywhere near 900%. The pricing plan you're on still represents a 50% discount on the pricing plans we currently have for new clients. I'm sorry that we were not able to keep you on the same pricing that you were paying 18 years ago. Our costs have increased since then, and we've added many new themes and features over the years. This update will allow us to deliver even more value for your subscription. We appreciate your business and are glad that we were able to provide the platform that you could grow your forum on. Your forum does support app integration via Zapier.
Fantastic online support for a forum that is so Clear and Simple to Set Up and Use
Kommentare:
The main benefit is in building an interactive online learning community.
Another benefit is that sometimes the discussions can easily be edited into collaboratively written articles.
Vorteile:
This Discussion Forum can easily be organized according to 3 levels (and more if you want to get more complex). This makes it so easy for us to organize discussions that follow our course curriculum. The website toolbox staff provide fantastic online support.
Nachteile:
Although it is possible to create different user groups and run two or more separate discussion forums with the same account - this is cumbersome and stressful. So we have arranged at custom alternative with Website Toolbox.
Very strong forum utility with outstanding customer support
Kommentare: We use Website Toolbox as our company's user forum - we contacted them in the midst of a site re-design, requesting assistance with porting *years* of past historical forum posts and user accounts from a crumbling platform crippled by spam users, not expecting that they not only could do this, but facilitated it and lost no data. Customer support with this company is consistently the best I've experienced in 20+ years as a web developer - highly responsive, very knowledgeable, does not drop the ball on issues. Any questions I've had have been answered promptly and thoroughly, any issues have been rectified. Our website is well over 500 pages, with full e-comm and locator functionality - of the four main components I deal with in managing the project, Website Toolbox's user forum is the least costly, least time consuming, highest performing component, hands down.
Vorteile:
Features, ease of use, simplicity of admin console, cost, customer support , ability to customize
Nachteile:
Not applicable - it checks all the boxes in terms of what we need and then some, and far exceeds expectations on customer support.
Antwort von Website Toolbox
vor 6 Jahren
Wow! Thanks for those extremely kind words Tanya! It's reviews like yours that make all of the hard work worth it! :)
