Wer nutzt diese Software?

Website Toolbox ist so einfach oder so leistungsstark, wie es deine Bedürfnisse erfordern. Website Toolbox wird von kleinen Hobbyforen bis hin zu großen Unternehmensforen für Firmen wie Samsung, Whirlpool und JetBlue verwendet.

Durchschnittliche Bewertung

79 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.4 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.1 / 5
  • Preis-Leistungs-Verhältnis 4.4 / 5

Produktdetails

  • Startpreis 29,00 $/Monat
    Preisinformationen
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja, Kostenlose Testversion
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • Website Toolbox
  • https://www.websitetoolbox.com
  • Gegründet 1999

Über Website Toolbox

Der einfachste Weg, ein Community-Forum in der Cloud zu erstellen. Keine Programmierkenntnisse, Software oder Server erforderlich. Vollständig anpassbare, einmalige Anmeldung, eingebettet in deine Website, robuste Sicherheitskontrollen und Monetarisierung über Gebühren oder Anzeigen. Die Features-Tour verrät dir mehr.

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Website Toolbox Funktionen

  • Content-Management
  • Diskussionen / Foren
  • Gruppenmanagement
  • Ideenfindung / Crowdsourcing
  • Inhalt-Moderation
  • Mitgliederverzeichnis
  • Mitgliedschaft-Management
  • Social-Media-Management
  • Veranstaltungsmanagement
  • Website-Management

Die hilfreichsten Reviews für Website Toolbox

Very strong forum utility with outstanding customer support

Bewertet am 30.7.2019
Tanya A.
Graphic / Web Designer
Kunst & Handwerk, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We use Website Toolbox as our company's user forum - we contacted them in the midst of a site re-design, requesting assistance with porting *years* of past historical forum posts and user accounts from a crumbling platform crippled by spam users, not expecting that they not only could do this, but facilitated it and lost no data. Customer support with this company is consistently the best I've experienced in 20+ years as a web developer - highly responsive, very knowledgeable, does not drop the ball on issues. Any questions I've had have been answered promptly and thoroughly, any issues have been rectified. Our website is well over 500 pages, with full e-comm and locator functionality - of the four main components I deal with in managing the project, Website Toolbox's user forum is the least costly, least time consuming, highest performing component, hands down.

Vorteile: Features, ease of use, simplicity of admin console, cost, customer support , ability to customize

Nachteile: Not applicable - it checks all the boxes in terms of what we need and then some, and far exceeds expectations on customer support.

Antwort des Softwareanbieters

von Website Toolbox an 31.7.2019

Wow! Thanks for those extremely kind words Tanya! It's reviews like yours that make all of the hard work worth it! :)

Forum User only

Bewertet am 26.10.2018
Larry L.
Speaker
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: They respond to support requests in a reasonable amount of time. They resolve issues on their end quickly. Communicating with my users has helped smooth a lot of potential issues.

Vorteile: It was relatively easy to set up and works (mostly) seamlessly. Does very nice job of setting up PayPal subscription accounts for paid forum features. Also tracks when users respond to a post and e-mails me.

Nachteile: Occasional glitches. Was throwing users out of paid access for a while but customer service fixed that promptly. Sometimes a customer cannot sign in and the issue resolves itself in a day but i can never tell if it was a user error or temporary software glitch. It has a lot of action logging features that I don't have time to play with. Many features are over my head (and available time) to install or implement. You can blame that on my head and lack of time, or on the software not being as user-friendly as it could be. I don't have anything else to compare it to. Access issues for a visually disabled user. Maybe this is beyond anyone's capacity to fix but I have a visually disabled user who is unable to consistently access the forum. Has to do with her text reading software not able to pick up click boxes and the like. I think that a tech would need to sit down with her at her computer to adequately understand the access issue. I suspect this is commonplace.

Antwort des Softwareanbieters

von Website Toolbox an 18.12.2018

Hi Larry!

Thanks for the 5-star review! I'm glad Website Toolbox has been easy for you to set up and that you're earning money from your forum through our Paid Access feature!

If you ever decide that you want to explore the more advanced features a bit more, try our help center for detailed guidance. Even better, just live chat, call, or email us anytime and we'd be glad to walk you through it!

Thanks!

LOVE Website Toolbox!

Bewertet am 23.10.2018
Verifizierter Rezensent
Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our website forum is integral to our sales. As customers post photos on our forum it encourages others to buy the product. The forum provides a great customer community. It includes members from all around the world.

Vorteile: The number one thing I love about Website Toolbox is the ease of integrating a forum into my website. The forum sits on their servers so there's no software or maintenance required on my end. In addition their team will work closely with you to ensure your forum looks exactly like your website. Plus the flat monthly fee includes unlimited image storage which is so important to us since we cater to woodworkers and almost every post includes images. Website Toolbox is continually improving and upgrading the software which I love.

Nachteile: I don't have any negatives. One feature I'd love to see in the future would be a built in translator for foreign language posts and for members from different countries to be able to view the forum in their native language.

Antwort des Softwareanbieters

von Website Toolbox an 18.12.2018

Hi there!

Thanks for your awesome 5-star review! There's nothing that makes us happier than seeing "love" in all capital letters! :)

Built-in translation of user's posts to another user's current language is a fantastic suggestion. Thanks for that! We will add it in the future.

Note that users can see the forum in their own language. The forum automatically detects the language that the user speaks and displays the forum in that language. 12 different languages are supported, and we can add any other language upon request. This is supported in any forum theme created within the last 2 years.

A True Asset

Bewertet am 6.8.2019
Wendy M.
President
Professionelles Training & Coaching, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We all love it! As the Admin, I find it very easy to use and create content for the users. The users all love the ability to chat and get info from each other.

Vorteile: As a Life Coach, I occasionally run book groups for my clients, when I do I use this software. It has helped my clients be able to learn and grow and change their lives. I write assignments and then each client reads the book and posts their input on the board for the group to read and interact with. It helps the client to not feel that they are the only person dealing with a specific situation and helps them leave their issues behind them. Thanks for this very useful tool!

Nachteile: I currently have one client who has changed her name and unfortunately there is no way to change her name on her account. We have discovered that in order to begin using her new legal name she must close out her old account and begin a new one, but that would be abandoning all previous posts and content. I wish it was easier to edit personal info so that my client could edit her name and keep her contributions.

Antwort des Softwareanbieters

von Website Toolbox an 9.8.2019

Hi Wendy! Thanks for your great feedback! I'm so glad that the forum is helping all of your clients.

As an admin, you can edit a user's username or their legal full name if they provided that. Here are instructions on how to change the username: https://www.websitetoolbox.com/support/changing-the-username-of-a-user-76

Here are instructions on how to edit a user's profile to change their full name: https://www.websitetoolbox.com/support/editing-members-254
(Users can also do that themselves.)

If you're using a custom Single Sign On integration which uses the full name and because of that you aren't able to change that information, please contact our support team and we'll be glad to make the change for you.

Issues with email receiving

Bewertet am 6.8.2019
Petra L.
secretary of mon profit
Non-Profit-Organisation Management, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Useful but too many issies

Vorteile: Ease of use and set up. Setting it up and customizing it was easy.

Nachteile: A large number of people i forum do not reveive emails, and no fix is offered. Fixes are offered only on individual basis when tech support is contacted reg a certain user.

Antwort des Softwareanbieters

von Website Toolbox an 9.8.2019

Thanks for your review Petra! I'm glad that setting up and customizing the forum was easy for you!

We've recently worked to make any email delivery issues very transparent to the user. If the email isn't received due to a returned email from the email provider (full inbox, non-existent email address, etc.) , we show a message to the user informing them of that when they log in to the forum.

In the next few weeks, we'll also be making a change that will show a notification in the forum Notifications menu if a user is unsubscribed from any type of email due to the email being returned as spam either because the email provider returned it as spam or the user marked it as spam.

This way it'll be super clear why an email wasn't received by a specific user.

We're also constantly monitoring email delivery to email providers to ensure that your forum maintains the highest possible email reputation score to ensure successful email delivery.

Lies weitere Bewertungen