iMIS Membership Management

Kommentare: We use iMIS for our tracking our members' activities, billing dues, fundraising, AR, and event registration & management. iMIS is very customizable , however, because of that, out of the box it doesn't entirely manage what we needed as a business. We work with a reseller that has been terrific to help us meet all of our business needs and understand what we needed to do to get there. The possibilities are basically endless as to what you can do with it, it just requires a lot of work to get there. But no two businesses are exactly alike are they?! ASI has been on the slow side to move the application to a browser-based system, which, when complete, will be welcome, however, once again, will require alot of work to create the site with all the custom data we have. So, even once that transition is complete, we have our own homework to do to set it live for our business. Attending the NiUG Conferences is very helpful and provides insight to how others are using it and just how large and complex the product really is.

Vorteile: how customizable it is!

Nachteile: that we have to customize it to work for us! We have wanted to integrate it with other softwares and it is not always easy to do this, and it is not the end-all be-all product for everything, but it certainly is the base to build on.

Vorteile: Extremely customizable software solution with hundreds of data fields and related tables. The user support network is friendly and very welcoming. The National user group offers extensive training options. The reseller network is robust. Once you figure out your standard operating procedures, it works very well. There are a lot of standard web site templates and integrating the database to websites gives the ability to provide very highly unique experiences to highly segmented audiences.

Nachteile: Requires advanced knowledge of databases and SQL reporting. Be prepared to have consultants do much of the maintenance work. To get the web sites working very well, requires knowledge of a proprietary CMS. Finding job candidates with experience using the software can be a challenge and training costs will be higher for that.

Kommentare: We have used the software for almost 20 years and have recently upgraded to the cloud version. The move from an older version to the current was very easy. Customer Support has been very responsive to our needs.

Vorteile: The basic functions are included in the general package, but you can upgrade if needed. With the cloud version, as new changes are made they are included at no extra fee. You can access your data and the product where ever you have access to the internet. Works well with most computers as is not actually on your system.

Nachteile: In using the cloud version if your band wide is not fast or if you have problems with your internet connection you don't have access to your data.

Kommentare: The best aspects of this product are the fact that you can generate quick queries on the fly using the built in query system (IQAs). Also with the built-in CMS system, developing an integrated website that is dynamic and fully integrated with the database is much easier. It's also good to have a wide network of developers and third party companies who can also provide support for the product.

Vorteile: Allows for high level of customization
Integrated CMS system for web page development
Integrated query reporting system
Large number of third party options for expanding and customizing the product
SQL access to the database

Nachteile: Upgrade process is time consuming and expensive
Slow development to make this a fully web-based product
Documentation is not as extensive as it could be and not geared to novice users

Kommentare: It was a powerful tool but I have found comparable solutions for a lot less expense than iMIS. With a small staff, it is hard to expend the kind of money you'd need for iMIS.

Vorteile: Easy to use. Powerful. Did most everything we needed it to do. I was the power user in the office for 10 years. If you know SQL queries, you'll be able to run a lot of custom reports to fit your business needs. After moving to another non-profit, I found that there were less expensive solutions which were comparable or better. No need to spend a lot of money to get what you need for your businesses database and website solutions.

Nachteile: Needed lots of customization for our use. At the time, was not a database/web platform. I believe it is now with the RISE platform.