--- description: Detaillierte Informationen über Cloudbeds zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cloudbeds Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Hotelsoftware](/directory/20031/hospitality-property-management/software) > [Cloudbeds](/software/158839/cloudbeds) # Cloudbeds Canonical: https://www.capterra.com.de/software/158839/cloudbeds Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/158839/cloudbeds?page=2) > Cloudbeds ist eine All-in-one-Suite für das Gastgewerbe, die alle Tools kombiniert, die du zur Verwaltung und zum Wachstum deines Unternehmens benötigst. > > Bewertung: **4.3/5** von 334 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Cloudbeds? Cloudbeds funktioniert am besten, aber nicht ausschließlich für kleine bis mittelgroße unabhängige Immobilienbesitzer, Hotels, Hostels, Pensionen, Privatzimmer, Pensionen, Ferienhäuser, Ferienwohnungen, Campingplätze und vieles mehr. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 334 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Cloudbeds - **Region**: San Diego, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Albanien, Argentinien, Aruba, Australien, Barbados, Belgien, Belize, Brasilien, Bulgarien, Chile, Costa Rica, Deutschland, Dänemark, Ecuador, El Salvador, Estland, Finnland, Frankreich, Griechenland, Honduras und 40 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Angebotsmanagement - Anmerkungen zur Reservierung - Auftragsmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandskontrolle - Bonus-Management - CRM - Dynamische Preise - Ertragsmanagement - For Hostel/Dorm Managers - Front Desk Management - GDS-/OTA-Integration - Gasterlebnis-Management - Gruppenreservierungen - Haushaltungsmanagement - Immobilienverwaltung - Inventarverwaltung - Kalenderverwaltung - Kampagnenmanagement - Kanal-Analytik - Kanalmanagement - Kundenbetreuung - Leistungskennzahlen - Marketing-Automatisierung - Multi-Channel-Vertrieb - Multichannel-Management - Online-Buchung - Partnermanagement - Pipeline-Management - Raten-Management - Raum-Inventar - Registrierungs-Management - Reservierung-Management - Reservierungs-Management - Third-Party Integrations - Verkaufspunkt POS - Zahlungsabwicklung ## Integrationen (13 insgesamt) - Alchemer - Capsule - Constant Contact - Dropbox Business - Dropbox Sign - Gmail - Google Analytics 360 - Google Docs - Mailchimp - Salesforce Sales Cloud - SugarCRM - SurveyMonkey - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Hotelsoftware](https://www.capterra.com.de/directory/20031/hospitality-property-management/software) ## Ähnliche Kategorien - [Hotelsoftware](https://www.capterra.com.de/directory/20031/hospitality-property-management/software) - [Buchungssysteme](https://www.capterra.com.de/directory/20032/reservations/software) - [Channel Management Software](https://www.capterra.com.de/directory/30678/channel-management/software) - [Hostel Software](https://www.capterra.com.de/directory/31457/hostel-management/software) - [Channel Manager](https://www.capterra.com.de/directory/31615/hotel-channel-management/software) ## Alternativen 1. [Guesty](https://www.capterra.com.de/software/159377/guesty) — 4.4/5 (441 reviews) 2. [Hostaway](https://www.capterra.com.de/software/152433/hostaway) — 4.8/5 (1520 reviews) 3. [Lodgify](https://www.capterra.com.de/software/131924/lodgify) — 4.5/5 (1282 reviews) 4. [eZee Centrix](https://www.capterra.com.de/software/141727/ezee-centrix) — 4.7/5 (345 reviews) 5. [Little Hotelier](https://www.capterra.com.de/software/144307/little-hotelier) — 4.0/5 (220 reviews) ## Nutzerbewertungen ### "Cloudbeds, everything you need for your Hotel" — 4.0/5 > **Oscar** | *25. Juli 2021* | Gastgewerbe | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I like how incorporates everything that a hotel needs, booking, sales management, inventory management, reviews management as well as being able to control your own hotel in many ways, i been using this app for over 5 months and every single feature works well, planning and having them it’s vital for a correct organization of your hotel. > > **Nachteile**: There are some features that works better outside the software ecosystem like the built in accounting, i didn’t use this and i think in might not be a key feature to the software. > > I have been using this app for a while now and i can say that it works perfect for a correct administration and management for your different areas of your hotel, it’s easy to use and more importantly, nowadays we need to do everything via remotely. ----- ### "Choosing Cloudbeds as the HMS to migrate from our old HMS" — 4.0/5 > **Larry** | *27. Juni 2022* | Gastgewerbe | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: First of all, it was a pleasant experience to engage with the first line officers from cloudbeds, IE the sales staff. The meeting was useful and concise. Most of my relevant concerns were handled. Those that weren't were handled by the appropriate technical colleague. The migration was smooth although anyone who intents to perform all the data migration should get ready for a lot of work as the data might not be imported accurately albeit its not a major concern. The part that i was most impressed with Cloudbeds would be the dashboard and the calender. From these 2 functions its easy to have a clear view of the check ins, out, as well as the occupancy. Of course there are more sub functions equally useful from the calender. Another equally cool feature i'd have to say is the integration with a large pool of vendors to expand the basic HMS and cater it specifically to each hotel's operation. For us, we integrated Cloudbeds with Assa Abloy's NFC enabled door lock, a Mobile Check in aplication which allows our guests to check in wthout accessing our front desk. This frees up our front desk staff and they have time to perform other tasks\! Guest can safely access their room with their mobile device. > > **Nachteile**: Like any software or application, there are always ways and functions to improve. I was rather disappointed after we have rolled out LIVE with Cloudbeds only to discover that the functions of its REPORTS ( this also include guests folios) are not as comprehensive or flexible as we initially thought. There were also a couple of times when all our front desk terminals were not accesible and was later confirmed by Cloudbeds support personnel that they had some technical issues and needed some time to rectify the situation. (Fortunately it took less than 3 hours). And to be fair, since we've gone LIVE with Cloudbeds, it happened only twice. The other issue is the lag, sometime my staff will complain to me that it can take more than 2-3 mins to load a page. > > I think i have already given that in my first feedback. ----- ### "Does the job, but somewhat disappointing" — 3.0/5 > **Kenji** | *7. November 2024* | Gastgewerbe | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: It serves as an all in one PMS, channel manager, and communications hub. Support is available all the time despite not always being the most helpful. Nice calendar and dashboard. > > **Nachteile**: The software can be painfully unintuitive. Reporting is oddly very lacking. Hostaway had much better reporting, which to me is a surprise. Each reservation coming from an OTA has pending balances (we are on Channel Connect) which isn't good for our book keeping. Airbnb which is the same for everyone doesn't get balanced out automatically, you have to do this manually. You also have to manually rectify cancellations otherwise they will show as paid. Google Hotel ads isn't working, be wary about this on your sales call because this was a big reason we joined, but so far we have no idea how this works. > > Frustrating, I was under the impression that the software was smarter. A simple report will force you to do a bunch of manual calculations. Taxes aren't included in payout breakdowns, not sure how that was decided. ----- ### "Cloudbeds, easy to use, very functional." — 5.0/5 > **Carl** | *4. Juni 2022* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It took me less than 5 minutes to teach my employee everything they need to be efficient in the program. It is extremely easy to switch languages depending on who the user is. It is organized in a thoughtful way. Creating reservations form, for example, can be accessed from various screens. > > **Nachteile**: There are some areas where I would like to be able to set my own default. For example, when I go to the reservations page (all reservations historically and current), there is a filter which quickly gives me just the current unfulfilled (future) reservations. I would like that to be the default filter. I cannot set it as default. There are other similar filters. > > My hostel is listed with several reservation agencies, every time there is a reservation, I need to go to all of the other agencies and close that room. It is very time consuming and cumbersome, however, if I don't I risk overbooking a room. With cloudbeds the process is automatic and instant (within a minute). ----- ### "We have become loyal clients" — 5.0/5 > **Oriana** | *25. Mai 2022* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Its very easy to use and implement and I am able to access it from my phone, so I can work from literally anywhere. The game changer for me is the customer support which is always very very fast with well trained staff. > > **Nachteile**: I am not able to tell quickly when looking at the calender which days are bank holidays. There should be a way to make those days a different colour. Also I wish there was more history on the blockage of dates (such as when the blocking was done). > > I installed cloudbeds to be able to curb overbooking and it has served me very well. We had a manager that tried to change to another system and it was a disaster. I still dont understand why he tried to change. ----- Seite: 1 / 15\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/158839/cloudbeds?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/158839/cloudbeds) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten