Was ist RB Control Systems?

RB Retail and Service Solutions stellt Geschäftsinhabern die Tools zur Verfügung, um erfolgreich zu sein. Das Unternehmen bietet eine gute Softwarelösung für dein Unternehmen, unabhängig davon, ob du mehrere Standorte, eine Serviceroute oder alles dazwischen betreibst.

Wer verwendet RB Control Systems?

Kleine bis mittelgroße Unternehmen

Wo kann RB Control Systems bereitgestellt werden?

Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • RB Retail and Service Software
  • 2003 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Sprachen

Englisch

Über den Anbieter

  • RB Retail and Service Software
  • 2003 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Sprachen

Englisch

RB Control Systems – Videos und Bilder

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Videos zu RB Control Systems
RB Control Systems Software - 1
RB Control Systems Software - 2
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RB Control Systems Software - 5

Kosten ähnlicher Produkte wie RB Control Systems vergleichen

RB Control Systems

Nicht verfügbar
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
99,00 $/Monat
Kostenlose Version
Gratis Testen
49,00 $/Monat
Kostenlose Version
Gratis Testen

RB Control Systems Funktionen

  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Arbeitsauftragsverwaltung
  • Barcode / Tickets scannen
  • Bestell-Management
  • Daten-Import / -Export
  • Drittanbieter-Integration
  • E-Commerce-Management
  • Einzelhandel-Lagerverwaltung
  • Einzelhandel-Management
  • Elektronische Unterschrift
  • Geschenkkarten-Management
  • Integration in die Buchhaltung
  • Inventarverwaltung
  • Job-Management
  • Kundendatenbank
  • Kundenkonten
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Preismanagement
  • Rabattmanagement
  • Retourenmanagement
  • Routenoptimierung
  • Rückgaben nachverfolgen
  • Techniker-Management
  • Touch-Screen
  • Verkaufsberichte
  • Verkaufspunkt POS
  • Wartungsplanung
  • Zahlungsabwicklung

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Bewertungen über RB Control Systems

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,2
Kundenservice
4,7
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
61%
4
27%
3
5%
2
2%
1
5%
Karri
Owner/President in USA
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

AWESOME

5,0 letztes Jahr

Kommentare: I have used RB since 2007 and absolutely love the software. It has helped in so many areas of our business.

Vorteile:

Inventory management between 3 locations and the ability to schedule service.

Nachteile:

Inventory isn't always correct, but way better than the way we did before. RB is by no means perfect but it's as close to it that I have found and easy to use and train people on.

Antwort von RB Retail and Service Software

letztes Jahr

Thank you so much for the review, and kind words. We greatly appreciate the feedback, and do not intend to stop integrating with QuickBooks. In fact, we just integrated with QuickBooks Online available in RB SQL.

Johann
Owner/Operator in USA
Hausmeisterservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

The Pool service software with all features necessary to run a company

5,0 vor 2 Jahren

Kommentare: What is really great is the very good support team which is always helpful and very knowledgeable.

Vorteile:

Route Planning, Customer Data base, Accounts receivables

Nachteile:

It is bit complicated to use and need a lot of time to understand all features. An intensive training at the beginning is necessary. The inventory part of the program is unpractical and should be easier to use. The graphic design of the program and its many functions should be made more modern with push buttons etc. The program is obviously made by by sophisticated software engineers. Further developing the product more with a user perspective and making functionalities easier to use would be helpful.

Kenneth
CEO in USA
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Semi Happy

3,0 vor 3 Jahren

Kommentare: I have been with them for a long time and they are good people. I just feel like in just a few aspects they are being left behind. I do not want to leave but I am going to have too.

Vorteile:

The program is a whole package. Scheduling, Billing, POS

Nachteile:

I wished it was on the cloud. I am constantly having issues with glitches. I come in and I cannot access RB. It takes hours sometimes to clear up the issues. Sometimes RB says its on there end and then sometimes they say its my server. 2 times in the last two months I was unable to print the schedules for my guys and we are completely shut down until it is straightened out. I have learned to print the schedules the night before just in case and that has saved me. I would like a more stream line set up than Mobile Live. Its very antiquated compared to other pool service software mobile apps. Always having connection issues. No before and after pictures with time stamps.

Jerrad
Manager in USA
, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Awesome. Exceeded expectations.

5,0 vor 4 Jahren

Kommentare: I can bill customers out so much easier, inventory management is simple, I can focus more time on service calls and generating money rather than deal with a POS system that takes forever to get things done.

Vorteile:

It's easy to use. I used another POS system last year and I had to switch to RB controls before my contract was up with the other system (I still have 1 year remaining on that contract). To simply say it, RB is just better in every way. One feature that is nice is the ability to attach photos to customers in their file. I attach liner drawings, safety cover drawings, etc to make it easy to reorder when the time comes around. What's nice is when you need help, RB is there to help you. I've had to call tech support numerous times asking for help. Instead of just fixing the problem for you, they take the time to show you how to fix it or make any adjustments you need and they aren't bothered to help. It's refreshing, the customer service is second to nobody.

Nachteile:

That I didn't switch to RB controls sooner... seriously. I can't think of any cons off the top of my head.

Vincent
Owner in USA
Computer- & Netzwerksicherheit, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Not the best support for larger implementations

4,0 vor 3 Jahren

Kommentare: We like the centralized database (although using access) so all of our inventory and customers are in a single database. It also supports remote desktop and Remote Web Apps implementation but requires each client to be set up individually due to the way they do the licensing.

Vorteile:

Works well when it is operational. typically problem free. Has all of the features a pool store would need.

Nachteile:

The pool company is 100% dependent on the vendor for support and/or moving this to a new PC/Server. RB Support dictates to the pool store on how the migrations will be performed and scheduled regardless of the pool stores preferences. We have a larger implementation with a chain of stores and our setup is a little more complex and they are not willing to allow us to run the new system in parallel for testing prior to cut-over. "All or none" policy.

Antwort von RB Retail and Service Software

vor 3 Jahren

Good Afternoon Vincent, After reviewing our support tickets for the company you are preforming this work for, it appears that our techs did preform services not encompassed in our standard contract services. RB has set procedures and protocols for re-installations that we are unable change due to security measures enforced by the PCI Security Council. I apologize that your interaction with our tech team did not meet your standards.