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Was ist ON24?
Anpassbares Webinar-System für Vermarkter, mit dem sich die Zielgruppe ansprechen lässt und sich die besten Leads ermitteln lassen.
Wer verwendet ON24?
Bedient kleine und mittlere Unternehmen.
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Bewertungen über ON24
ON24 removes lead restriction
Kommentare: We have been using ON24 for the past few years as a marketing department for both restricted content and lead nurturing. We conduct numerous webinars with partners, it is helpful to have a platform that is easy to use for both speakers and viewers with different levels of technical knowledge. We have clients from over 100 nations and it has been beneficial for simple access due to its web-based design. With previous platforms, customer service and technical issues have been a problem, and ON24 has been a great help in solving that problem.
Vorteile:
On-demand is ideal when you have attended a webinar and all communications have been planned in advance, this way you know your users will get the information they need to view the video files on-demand. We can modify the on-demand video hosting platform, add new content, etc. is very helpful. The organization of the webinar is simple. The design of the program is simplified if you use the widget system, as you can create it as you wish and give it the shape you want. In addition, it is possible to control and edit the messages coming from the ON24 system. We have a diverse set of people using the application across different generations, skills and countries, and it is simple to use for all of them.
Nachteile:
There needs to be a checklist that includes every webinar you plan to ensure you have all the necessary implements. The interface for the organization could be more modern, however, it works well. It could use tweaking to make it simpler and look more modern.
In Betracht gezogene Alternativen:
Lots of Great Features in this Webinar Tool
Kommentare: ON24 is very easy to use- and I know there are more functionalities that I need to explore. I also enjoy their webinars that give you tips on building successful programs.
Vorteile:
I like that ON24 is easy to use. I can setup my webinars quickly and there are also lots of elements I can customize. I like that it is easy to setup polling questions, move slides around and also easy to answer audience q's- either privately or to the whole group. It is also easy to see how many other webinars the participants have viewed and engaged with.
Nachteile:
There are some elements I would like to have more control over the design. The polling questions do look a bit plain. But most of the elements are easy to customize.
It's great! When it works....
Kommentare: Very robust, and customizable...when it's not failing!
Vorteile:
Very customizable. Multiple concurrent webinars. No license needed to run the webinars. SFDC integration. On-demand and simulive events
Nachteile:
Bugs, Bugs, Bugs!!! They worked well for about 6-8 months. Now almost every event has some sort of issue. Screenshare freezes. Attendees get hold music on top of live webinar audio. No audio for attendees. complete failures. 90% of the detractors in my webinars over that last 6 months were related to issues with On24. They provided free support on all of our webinars, but the support can do nothing in real time when issues arise, other than escalating to engineering for later evaluation. We are in too deep with them at this point to switch vendors easily. Until they get their act together, stay away.
In Betracht gezogene Alternativen:
ON24 is a valuable partner
Kommentare: The account managers have been good with following up on our tickets and providing calls to inform and educate users about the best ways to use ON24.
Vorteile:
ON24 delivers a consistent webinar service for our marketing department. We do several webinars a quarter and see ON24 as being a partner in making them a success. We use a variety of widgets and love that ON24 rolls out new ones consistently to make the webinar experience better for the attendees and users.
Nachteile:
Occasionally our phones delay behind the presentation, but support has been notified and there's nothing they can do on their end to improve it. We adjust when this happens.
Recommend On24
Kommentare: They take a lot of care in helping with the strategic side of launching this channel/an effective webinar programme and it makes a huge difference.
Vorteile:
Data capture and insights into how customers are engaging is miles ahead of other webinar software. There are so many touch point options. More customisable than other webinar platforms, you can make it look and feel like your brand and curate the right experience.
Nachteile:
We have had some problems with integrating it into our CRM (but we have a highly customised CRM, might be fine with off-the-shelf CRMs)
