--- description: Detaillierte Informationen über Zoiper zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoiper Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [VoIP-Software](/directory/30940/voip/software) > [Zoiper](/software/158719/zoiper) # Zoiper Canonical: https://www.capterra.com.de/software/158719/zoiper Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/158719/zoiper?page=2) > VoIP-Softphone-Wähler für verschiedene Plattformen, der Video-, Sprach- und Sofort-Nachrichtenversand-Funktionen enthält. > > Bewertung: **4.3/5** von 113 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 113 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: ZoiPer - **Region**: Sofia, Bulgarien - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: 49,95 € - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Bulgarien, Vereinigte Staaten ## Funktionen - Anrufaufzeichnung - Anrufer-ID - Anruferprofile - Automatisches Telefonwahlgerät - Berichterstattung und Statistik - Call-Center-Management - Live-Chat - Mobiler Zugriff - Softphone - Videokonferenzen - Voice-Mail - Weiterleitung von Anrufen (Call Routing) - Zugriffskontrollen / Berechtigungen ## Integrationen (3 insgesamt) - Freshdesk - Nimble - VICIdial ## Optionen für Kundensupport - E-Mail/Helpdesk - Chat ## Category - [VoIP-Software](https://www.capterra.com.de/directory/30940/voip/software) ## Ähnliche Kategorien - [VoIP-Software](https://www.capterra.com.de/directory/30940/voip/software) - [Softphone Software](https://www.capterra.com.de/directory/31029/softphone/software) - [Home Office Software](https://www.capterra.com.de/directory/31855/remote-work/software) ## Alternativen 1. [3CX](https://www.capterra.com.de/software/158704/3cx) — 4.4/5 (465 reviews) 2. [RingEX](https://www.capterra.com.de/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews) 3. [CTM](https://www.capterra.com.de/software/152004/call-tracking-software) — 4.7/5 (158 reviews) 4. [Zoom Phone](https://www.capterra.com.de/software/208535/zoom-phone) — 4.5/5 (244 reviews) 5. [Bria](https://www.capterra.com.de/software/158718/bria) — 4.3/5 (106 reviews) ## Nutzerbewertungen ### "Zoiper - One of the best sip clients ever seen\!" — 5.0/5 > **Paul** | *26. Juli 2019* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Zoiper is fast, has all the features you need in a small business, from picking up multiple calls, forwarding calls, making a conference call, to record a call if its needed and having a history of all your calls, to see if an customer was contacting you before, even after 2 years the client doesn't slow down. > > **Nachteile**: All the headsets work really well, but special features of headsets are not working, like the button to pickup a call or to hang-up ( Plantronics Voyager ) > > Once moved to a SIP platform I found this software, really great, I can talk easily with the customer while you have an overview of other incoming calls and who is busy, really useful\! ----- ### "optimal but limited softphone app" — 5.0/5 > **diego** | *13. März 2025* | Essen & Trinken | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: i use zoiper with my "soft number", i've done a number sitch from fixed to a voip number. so i use it to receive and do calls > > **Nachteile**: the real time call upcoming needs a separate licence, to support push notification ----- ### "ZOPIER Best Softphone option" — 5.0/5 > **Pablo** | *5. Mai 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is very easy to use and install, it helps integrate a softphone with other crm's or dialers. The ease of usage is spectacular > > **Nachteile**: sometimes you have uninstall and reinstall in order for the softphone to work, this was one of the biggest learning curves with the softphone experience > > It has been very valuable and easy to use and train other in the ease of usage, because of the tutorials available to understand the technical issues without having to have an expert help you. ----- ### "No support and developers don't know or care what they are doing." — 1.0/5 > **Bob** | *30. September 2021* | Telekommunikation | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: It registers to the PBX and I can assign different ringtones to each registration. That's about it. Sadly, this app is a prefect example of inexperienced amateurs or a company that simply couldn't care less about what they put out. > > **Nachteile**: 1. Zoiper will not ring priority callers when the phone is in Do Not Disturb mode. This is an expected behavior - one which every native dialer properly does. 2. Huge waste of screen real-estate that could be used to provide easily touchable function buttons instead of the tiny ones at the top of the screen. 3. No floating icon for active calls\!\! Seriously\!\! Do you know how next to impossible it is to get back to a call once I've moved on to the home screen or worse - the phone decides to sleep?? 4. The tiny hold button on the top of the screen changes to an add call button after it is pressed\!\! There is a HUGE EXPANSE OF UNUSED SCREEN during a call and just little tiny function buttons at the top THAT MOVE AROUND?\!?\!? 5. Does not automatically put a Zoiper call on hold when answering another call on the native dialer. 6. Bluetooth volume and integration is just terrible. 7. Zoiper cannot deal with a VPN connection on the phone\!\! If I activate a VPN connection to my office I cannot make or receive any Zoiper calls. Well actually it seems I can place calls - just that nobody can hear me and I cannot hear them so obviously they're getting the media path all wrong\!\! > > After not using Zoiper for 3+ years i decided to try it again. I am now running it on an LG V40 (Android 10) and overall it registers to the PBX but that is about the extent of it. Here we are 3+ years later, I have a darn near state of the art phone and Android 10 and while Zoiper kinda works with bluetooth it is still seriously SCREWED UP\!\! And now it has even more problems than it used to have\!\! All I can say - unbelievable that they haven't been able to figure out who to produce a decent phone app by now?\!?\! ----- ### "A great tool to use for soft phones and VoIP calls" — 5.0/5 > **Tyler** | *10. März 2026* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: We've used Zoiper quite a bit to test and use VoIP soft phones. There is a very small learning curve to determine how this platform likes to enter data to activate devices, but it's quite easy to use once set up. Managing calls is easy, mobile access is straightforward and pain free > > **Nachteile**: Some settings are a bit limited and can be a bit clunky during the first set up, but otherwise not bad at all. > > Experience has been great - we use this tool primarily to test soft phones before they are deployed to our clients if needed, or to use as a troubleshooting tool if we run into issues on the client side of things. It works well for what we need and doesn't give us any headaches ----- Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/158719/zoiper?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/158719/zoiper) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten