Wer verwendet RQ?

Fachhändlerbetriebe mit 2 bis 4.000 Standorten und unbegrenzten Nutzern.

Was ist RQ?

Mit einem Schwerpunkt auf Innovationen, Agilität und Service ist iQmetrix das führende Anbieterunternehmen von Managementlösungen für Fachbetriebe im Einzelhandel. Die leistungsstarke und intuitive Retail-Management-Software RQ bietet Funktionen zur Verwaltung und Optimierung der Kernfunktionen von Unternehmen wie POS, CRM, Inventarmanagement, Personalwesen und Buchhaltung. Gleichzeitig umfasst sie innovative Anwendungen zum schnelleren Erzielen von Gewinnen, einschließlich Marketing, erweiterter Berichterstattung und Analyse sowie Sales Force und Service-Automatisierung.

RQ – Details

iQmetrix

http://www.iqmetrix.com

Gegründet 1999

RQ – Kostenübersicht

RQ bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von RQ ist ab 99,00 $/Monat verfügbar.

Startpreis

99,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

RQ Funktionen

Kassensysteme
Barcode-Scanning
E-Commerce-Integration
Elektronische Unterschrift
Geschenkkarten-Management
Kassensysteme für Einzelhandel
Kundenkonto-Profile
Mehrere Standorte
Provisionsmanagement
Rabattmanagement
Restaurant-POS
Retourenmanagement
Treueprogramm
Auftragsmanagement
Berichterstattung / Analyse
Bestell-Management
CRM
E-Mail Marketing
Elektronischer Handel
Mehrere Standorte
Mitarbeitermanagement
Provisionsmanagement
Retourenmanagement
Treueprogramm
Versand
Waren-Management

RQ – Nutzerbewertungen

Zeigt 5 von 53 Nutzerbewertungen

Gesamt
4,3/5
Benutzerfreundlichkeit
4,3/5
Kundenservice
4,2/5
Funktionen
4,4/5
Preis-Leistungs-Verhältnis
4,4/5
Caleb T.
Wireless Consultant
Rundfunk, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 31.5.2018

"Decent software for Cellphone sales."

Vorteile: RQ excels at taking all the different components in processing mobile device transactions and putting them into one place. Helps save alotta time and get your customer moving.

Nachteile: The updating process could be sped up a little. Also sometimes it crashes mid sale and you have to start from scratch, but not before waiting a lifetime for it to load back up and get logged back in.

  • Quelle des Nutzers 
  • Bewertet am 31.5.2018
Adam W.
Elektrische/elektronische Fertigung
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 7.8.2014

"RQ from iQMetrix - a brief review"

Vorteile: The best parts of this software are perhaps not features of the software at all, but rather the support you receive from the company. In email, phone, and online message boards, iQMetrix truly responds to its users and community in a way that goes beyond any expectations. They also hold training events and summits for their community and users to network and discover, which have been instrumental in propelling our knowledge and usage of the software. The software itself is generally intuitive and easy to use. Its layout makes it very easy for anyone who is new to the program to pick up the methods and perform sales and other basic tasks with little to no training. The deeper you dig into the program, the more you realize just how comprehensive the power to control everything in the company can be through this single source. The obvious management portions are there for inventory, operations, and finance, but the real gem is the suite of reporting that is baked in to the system. While there is very little you are unable to find using the baked-in reporting, any further reporting can be augmented by exporting these reports to Excel and using your own analytics teams to dive deeper into the data. For advanced users, there is a business intelligence module that allows intermediate and experienced database users complete freedom to query their database. This provides the ultimate flexibility in building custom reports and allows for the automation and scheduling of reports. The automated reports can setup to email individuals or groups in a variety of formats. The BI module is my favorite part of the software.

Nachteile: The main gripes I have with the software stem from the clearly underdeveloped sections. While the vast majority of the software works well, there are often very small details that could be implemented that would save vast amounts of time and energy. That being said, the competitors we've used in the past simply do not hold up well, even to the underdeveloped tools in RQ. The vast majority of the software is easy to use and intuitive.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 7.8.2014
Stephanie H.
Vice President
Rundfunk, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    2/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 29.8.2018

"Con company"

Vorteile: RQ4 on its face is a great POS tool with the one positive that it seemed to provide more detailed reports than most other POS software available.

Nachteile: RQ4 was constantly doing updates which caused a lot of the functionality of the POS sofware to actually work. The updates created more bugs than what they were supposedly being created to fix. On top of the fact that these "updates" took away useful features most of the time because software writers were listening to "customer advice" and wrote in changes that had illogical practicality for actual end-users. Lastly, my recommendation is to not use this company--go somewhere else. We were a customer for over 7 years and when we had to close our doors, we were told that RQ4's (iQmetrix) contract involved a clause in which they could auto-renew every year--which sounds fine until you learn about the rest of the contract clause...in that if your contract is set for auto-renewal on Dec. 31st, AND you don't cancel within 60 days of your auto-renewal date, say you cancel on Nov. 1st in this scenario, RQ4 is obligating you to pay an entire year of services for the following year! So whatever you do, don't use this company! They operate on criminal contract practices.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 29.8.2018
Patrick W.
HR Manager
Rundfunk, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 9.11.2017

"Full-featured retail solution, but a few lingering issues"

Vorteile: There are a number of really great features with RQ Retail Management. There are a lot of reports that a user can generate to extrapolate valuable insights about employee/location performance and trends, and the software solution as a whole is easy to use. My experiences with RQ's technical support team have been consistently excellent.

Nachteile: For whatever reason, the memory management in RQ Retail Management is unbelievably poor. I would avoid running this software on a machine with less than 8GB of memory if you intend to do anything else on the computer other than run RQ software. For a program that is essentially just a front-end to a database hosted by RQ, the memory leak issues are somewhat surprising.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 9.11.2017
Verifizierter Rezensent
Virtual Assistant
Einzelhandel, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 12.12.2018

"Best option available"

Kommentare: For the most part things are very good but there are some features that make things harder than they should be, and it seems with every software update we get a new glitch.

Vorteile: RQ does what we need to for our cellular sales company. It houses all of our inventory, sales, goals, commissions, employee reporting, and more.

Nachteile: It does not preserve historical data or allow you to future date changes such as reconciliation, chargebacks to commissions, etc. The coupons do not have flexibility in how you can offer a promo and they force return when they shouldn't.

  • Quelle des Nutzers 
  • Bewertet am 12.12.2018