Personio

"Excellent, powerful product, great customer service and support"

Kommentare: If I had to name a benchmark for what the smoothest, most flexible and flawless software implementation process I ever have been part of was, it would be this. From the product itself (simple, clean, powerful) to the implementation management (competent, friendly, flexible, knowledgable) to the support and service (fast, helpful, invested) and finally the passive resources (helcenter, tutorials, technical documentation, customer information, release notes) this just rocks. I am very happy with it and can only recommend Personio further.

Vorteile: The functionalities are powerful and well implemented. All features are thoroughly thought through and integrate tight and seamlessly into each other. Whenever I came across something i wondered about there was a good reason for it to be this way and it came in handy when we needed it. So, the product itself is simply top notch.
The Customer Service also is fantastic. We had an implementation manager who was understanding, helpful, progressively thinking and extremely well versed in the product. On top of it she was flexible and friendly. I can not imagine how it could have been better.

Nachteile: I can not imagine much. Some of the Features (for example handling of training tracking or the recruitment part) could have some more features but than again, it is always a matter of keeping the balance between to much and lacking. This balance was always there and I appreciate that it is clear, that some areas of the product still are growing. For our use case everything we needed (and more) was there.

"The one-stop solution for better HR"

Kommentare: Our overall experience with Personio has been extremely positive. It has allowed us to digitize and streamline our processes and workflows in a way that has vastly increased our efficiency and the quality of our services as an HR department. Personio has enabled us to very quickly move all our core HR processes to the software and makes it possible for us to handle them in a much more efficient, user-friendly way. The software has also been a great help to our employees, who can take care of their HR tasks much easier now, as well as our team leaders and managers, who now have a better way of administrating and supervising their team and making sure all tasks are taken care of. Working together with Personio's implementation and key account managers, as well as their customer support team, has always been a great experience. Personio provides extensive support, guidance and best practices which help in further improving workflows and customizing the software for each individual company. Overall, with its variety of features, Personio has opened countless ways for us to optimize our processes and offer better services, and has enabled us as HR to transform from a department preoccupied by administrative tasks to a true strategic partner.

Vorteile: We greatly appreciate all of the features Personio offers, and actively use the entire range of tools and features. In terms of core HR processes, one of the most instant and most significant benefits of using Personio was the easy administration of personnel data and the absence management. Everyone in our company, from employees to managers to members of the HR team, has benefitted tremendously from Personio's user-friendly absence management features, which all our employees use regularly. Both our HR and Accounting departments profit from the extensive reporting features, which we use to create monthly, quarterly or annual reports on all relevant personnel data. This function is also appreciated by our managers, who can gain quick overviews on key figures with just a few clicks. Apart from the administrative features, it is mainly Personio's recruiting tool which has impacted our HR processes in an extremely positive way. Creating and publishing job ads, managing applications and communicating with applicants has never been so easy, and is enabling us to manage our recruiting workflows in a way that is sure to leave a positive impression on applicants. All in all, Personio has greatly improved our HR processes and, along with this, improved the working lives of all internal stakeholders.

Nachteile: Since we are a global company, our aim is to roll out Personio internationally to all our subsidiaries in different countries around the world. In this regard, we are doing a certain amount of pioneer work, as the system is not yet completely perfected for international use and some features or special configurations are not yet part of the software. Therefore, we need to align the requirements of our international subsidiaries with the features currently available in the software and, in some cases, find workarounds. Personio has provided great support in this process and has been able to provide solutions to the vast majority of topics we dealt with.

"Just perfect"

Vorteile: What I like most about the operating system is that it contains a variety of functions, and as a result, covers the entire Personnel Department. From holiday requests to recruitment, every function is included.
Since we have started using Personio, we have realised that we now spend more time on other HR tasks instead of a large chunk of our day being dedicated to administration tasks.
I particularly like that our employees are required to work together with our department, and are automatically informed if they have failed to provide a doctor’s note for sick leave for example. Previously, we needed to constantly chase-up employees for documents such as these. Additionally, we now have a system that all employees from our Accounting and HR Departments can access, and no longer need to rely on confusing MS Excel spreadsheets.

Nachteile: I would say that I like everything about Personio. What I sometimes wish for would be an instant messaging option that could be used to send messages directly to employees via Personio. Besides this, we are very satisfied with the operating system.

"Overall an easy to use and good HR software"

Kommentare: We are currently using personio to file all employee data, track onboarding and absence periods. It helps us a lot to quickly access and generate reports and also easily maintain our customer data base.

Vorteile: Easy implementation
Continuous improvement of the most important HR functionalities
Good reports
Very friendly and quick customer support

Nachteile: FTE report grouped by Cost Center would be very helpful

"Glorified database"

Kommentare: This software was bought to help with payroll.
In the end, it just became a database to store employee information.
Payroll is much to susceptible to errors to be relied on. My pet peeve is that when one of many critical fields is not filled in, the employee is simply left out of the payroll without comment.

Vorteile: -pretty design
-comprehensive onboarding
-friendly support team

Nachteile: -missing sanity checks
-convoluted layout
-not customisable enough